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“Great Stay”
Review of QT Gold Coast

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QT Gold Coast
Ranked #5 of 33 Hotels in Surfers Paradise
Certificate of Excellence
Reviewed 30 July 2014

Recently I stayed at the QT in the Gold Coast for 3 days and found the while experience exceeded my expectations. What particularly struck me was the super helpful and friendly staff, great customer service, exceptional food choices in the Bazaar Restaurant and the ocean view from the balcony. I would gladly stay at the QT again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank HomeAndAway5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sasrowlandsQT, Director of Social Media at QT Gold Coast, responded to this reviewResponded 13 August 2014

Dear gorgeous QT guest,

Thanks so much for a brilliant shout out! We love that you loved us and look forward to seeing you again soonest.

Sas
QT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,680 - 1,686 of 2,882 reviews

Reviewed 29 July 2014

Terrible customer service, front desk attendants seemed very annoyed that we had interrupted their conversation when we had to ask why bazaar didn't have us down for having breakfast included.

Room was certainly aged, could do with a good cleaning - especially the balcony glass.

Tv worked ok for first night, refused to work the 2nd and 3rd night with heaps of interference with the signal then it just flat out refused to get a connection.

Bazaar breakfast only worth it if included in your package free. Our package also was supposed to come with spaq voucher and free wifi, no indication anywhere on how to claim this.

Parking lot very small.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank marchb0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sasrowlandsQT, Director of Social Media at QT Gold Coast, responded to this reviewResponded 13 August 2014

Dear past QT Gold Coast guest,

We appreciate your feedback and will take time to run through it with our team.

With warmest regards,

Sas
QT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

This hotel has had a total refurb and is so refreshing! Its got a fun 50's beach vibe about it complete with soda fountains in the foyer and colourful uniforms for the friendly front of house staff. Its fun, its relaxed but its still luxurious. The bed was amazingly comfortable, the mini bar was very well stocked and everything was available if you needed it. Sound does not penetrate. The views are amazing from the cute little balcony. The restaurant has a hatted chef. The beauty spa is gorgeous. And its not overpriced. I cannot rave enough about this hotel! I will stay there on my every visit.

Room Tip: The view was amazing even from the 9th floor and there are 22. Cannot fault the hotel.
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank 100Elliecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

While we loved the restaurant experience at both Bazaar and Yamagen, there were some parts of our experience that were disappointing and unfortunately out-weighed the good. Like I said great restaurant experience - except for our first breakfast when we waited for some time to get a table, only to not be able to find anyone to take a coffee order, was told there was a 15min wait to put an order in for an omelette and could not get anywhere near the hot food for about 10mins. We seriously considered leaving without eating, except it was included in our package. The reason we were told, was a conference, but based on the queue to get in when we left and the fact people were coming back from the buffet to find their table given to someone else, they were clearly unprepared. However the second morning as much better, but this coupled with no TV for the duration of our stay (a system fault), the wait to get checked in (about 30 people queued), and the basic, non-impressive room, well even the positive restaurant experiences we did have (which were really really good), could not save our impression of this hotel. Was so looking forward to it, and was disappointed. We had been considering a stay at the QT in Sydney in October, but based on this experience, we will be looking for another hotel. We wanted to love this hotel and wish I could give a better review.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Anon567811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sasrowlandsQT, Director of Social Media at QT Gold Coast, responded to this reviewResponded 28 July 2014

Hi Anon567811.

Thanks kindly for your review and many apologies for the lapses in offering.

Delighted you enjoyed the food and beverage experiences.

We will work through your notes with the team and make any necessary adjustments.

Sas
QT

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Reviewed 28 July 2014

3rd time back to QT on the Gold Coast and still love it.

This time we were in town for a friends 40th Birthday that was held in the very cool bar "Stingrays", which is without date the best bar on the Gold Coast. We had a blast at the party, food and service devine. We met the Venue Manager, Ben, who went out of his way to ensure our stay was one to remember.

Food at Bazaar is spectacular, always fresh, tasty and slightly differnt. Tasting Plate is sensational.

Only place to stay on the GC, and we will be back.

Room Tip: Go for the beach view rooms, great outlook ot the sea.
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  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Tammy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

This is one fun, funky place to stay. My wife and I have stayed here several times over the past few years and the buffet breakfast is the best. Lemonade on arrival is a nice touch. The only criticism; and we'd made this comment for our last two stays: the mattress is like a big lumpy marshmallow, and not in a good way! Sorry, QT, we love you, but your beds suck. (we will, however, definitely return for the food)

Room Tip: Ask for a firm mattress!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank dr john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sasrowlandsQT, Director of Social Media at QT Gold Coast, responded to this reviewResponded 13 August 2014

Dear gorgeous QT guest,

Thanks so much for a brilliant shout out! We love that you loved us and look forward to seeing you again soonest.

Sas
QT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Arrived to a helpful staff member who then said we had been upgraded, fantastic we thought it was my birthday too, upon entering the room it was just a wow moment over 2 floors balcony with BBQ everything was fantastic, we then went to eat at bazaar " amazing food great staff cannot fault" , we will be back again , thank you for making my birthday a fantastic day and night xx

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about QT Gold Coast

Address: 7 Staghorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Gold Coast International Hotel)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Surfers Paradise
#2 Romantic Hotel in Surfers Paradise
#3 Spa Hotel in Surfers Paradise
#3 Family Hotel in Surfers Paradise
#4 On the Beach Hotel in Surfers Paradise
#5 Luxury Hotel in Surfers Paradise
Price Range: £109 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — QT Gold Coast 5*
Number of rooms: 296
Official Description (provided by the hotel):
With an enviable location easy walking distance to the beach, Cavill Avenue shopping and the entertainment district, QT Gold Coast blends first class service with inspired facilities. Formerly the Gold Coast International Hotel, QT Gold Coast is a designer hotel haven unlike anything Surfer’s Paradise has seen before. Relax in our revamped pool area, energise on one of two newly re-topped tennis courts or indulge in the all new market place style Bazaar restaurant after sipping a coastal cocktail creation from Stingray Lounge. ... more   less 
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Also Known As:
Qt Gold Coast Hotel Surfers Paradise
Hotel Gold Coast International
Gold Coast International Surfers Paradise
QT Gold Coast Surfers Paradise, Australia

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