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“"Definitely NOT Blackpool"!”

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Mantra Legends Hotel
Ranked #9 of 31 Hotels in Surfers Paradise
Leeds, United Kingdom
Level 6 Contributor
110 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“"Definitely NOT Blackpool"!”
Reviewed 3 May 2012

We stayed here for 1 night on our journey "up the East Coast". We arrived from O`Reilly`s Rainforest Retreat so it was a bit of a contrast!!....natural forest versus concrete jungle! Found hotel no problem....great central location...immediately impressed by staff....Concierge greeted us and helped with luggage and parking and Reception were able to re-arrange room bookings so we could immediately go to our room. This is an impressive 22-storey modern hotel and we had a great view from our room on 15th floor! Room was very clean, modern and comfortable.Restaurant/ Bar was excellent and we enjoyed the swimming pool. It was a glorious sunny day and we walked for miles along the immaculate beach. Surfers Paradise is a really "buzzing" place with an abundance of shops, restaurants, bars and clubs. We had been warned "it`s like Blackpool....you`ll hate it"!.....How wrong....we loved it!!

Room Tip: Obviously the higher the floor...the quieter the room. Avoid "Schoolies Week"....end of No...
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  • Stayed March 2012, travelled as a couple
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Helpful?
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 26 July 2012
Dear Ian B

Thanks for the terrific feedback you have provided following your stay with us and please accept my apologies it has taken so long for me to acknowledge your post.

You obviously enjoyed your time in the Hotel and in Surfers Paradise - it's a shame you could only be with us for one night. No doubt you will able to go back to those who had provided the "Blackpool" comparison and talk positively regarding this great destination.

Thanks again for your post and I hope to see you back at Mantra Legends Hotel should you ever be again visiting the Gold Coast from the UK.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
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Traveller tips help you choose the right room.   Room tips (320)
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English first
Brisbane
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2012

Our room was small and dark. Hard to believe this hotel is rated a 4* property, it is a sufficient 3*. I found the check in staff functional but not very welcoming. Nothing inspiring about the hotel, nothing to recommend about it either.

Room Tip: Go for a studio room.
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank BrisbaneCorkGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 26 July 2012
Dear BrisbaneCorkGirl

Thanks for your post although I am really sorry that the room allocated did not meet your expectations and that the service received on arrival was not as welcoming as it should be.

Please accept my apologies for this and also the delay in responding to your post.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 April 2012

This is a lovely hotel. The staff are fantastic, and go out of their way to help you. I didn't use the pool, but it looks fabulous. The room design is quirky and not just a straight forward hotel room- ie : a square box.There is also a small but useable little kitchenette. Floor to ceiling windows beside the bed, which gives the feeling that you are floating amongst the lights of the Gold Coast, as you drift off to sleep.

Now- to sleep. I have to ask- why do hotels of quality constantly persist in pushing two beds together to make one bed?! An even worse crime against 'hoteldom' is two beds pushed together- of differing heights!!! As I fell into bed on the first night, I relished the pillows, the view, the soft white sheets, and being a centre of the bed sleeper, I rolled over and found myself clambering up to the bed on the other side. If I had been here with my partner, it would have a been an awkward and untidy night. As it was, I didn't sleep well, coupled with feeling angry everytime I turned over, and hit the dreaded 'ridge' in the middle of the bed. To ad salt to the wound, just as was in some for of sleep- the stupid alarm went off- at 5.30...AM... and I didn't set it. Damn! I had forgotten to turn it off at the wall the night before!

The television is a little antiquated- you have to go into menu every time you want to change the channel and it is non- digital ( surprising in this day and age ), but I suppose the majority of people come here to be outside, whereas I was here on business and was staying in when not working.
This is such a lovely property- and these are tiny quibbles.

  • Stayed April 2012, travelled on business
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Helpful?
Thank BrisbaneBarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 26 July 2012
Dear BrisbaneBarb

I greatly appreciate your detailed feedback so thanks for sharing this on-line. Apologies for the delay in responding to your post - in the mean time we have been working on upgrading our TV infrastructure to receive digital channels across all rooms in the Hotel and I hope to have this finalised in the coming period.

I am glad that the staff offered fantastic service - I will certainly share your positive feedback with the team.

Some of our Studio rooms do have the King zip bed and my apologies that this impacted your comfort. During different periods of the year many hotels have high demand for rooms with 2 beds - hence the great flexibility offered by the King Zip arrangement. These are designed with additional padding in the centre of the bed when zipped together to minimise the "ridge" as you have detailed.

Thanks again for your post BrisbaneBarb - I hope to welcome you back to the Hotel at some point in the future.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns, Australia
Level 5 Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 21 April 2012

Great hotel. Stayed here at easter with 6yr old. Great views, nice room, complete with kicthenette, which had everything you could want to cook lunch/dinner etc. Room was lovely and quiet, didnt hear any noise from anyone. I really enjoyed my stay here, and my daughter loved the pool. Location is brilliant and a lovely walk into Surfers. I parked my car on the street over night no problems. You have to have it moved by 9am - 7pm (or pay), but that was not a drama as we went out during the day. On the days we did come back early we just parked a few streets back (which was free).

Room Tip: Ask for ocean view
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  • Stayed April 2012, travelled with family
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Helpful?
1 Thank avagraceisace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 26 July 2012
Dear avagraceisace

Thank you greatly for sharing your positive experience on-line and please accept my apologies for the delay in responding to your post.

We are glad that you enjoyed your stay with us and look forward to welcoming you back again soon.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pauatahanui, New Zealand
Level 4 Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 April 2012

All the basics in the hotel are good. Clean and Tidy, nice bed, helpful staff. Its close to the main strip of Surfers. Parking is easy under the hotel. Its just a pity its in surfers, which used to be awesome, but now is a concrete jungle. I was there for work.

  • Stayed April 2012, travelled on business
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Helpful?
1 Thank mrpackethead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 20 April 2012
Hi mrpackethead

Thanks for your post and I am glad that you found the Hotel clean, comfortable and that you received good service from the team.

I hope to welcome you back to the hotel at some point in the future.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2012

I stayed at this property for 3 nights over Easter 2012. The check-in was quick, the staff very accommodating, the location was fantastic, food/drinks were lovely, pool area quiet/clean, and the standard of the Deluxe Studio was excellent etc etc. I do not have a single complaint, and would probably never stay anywhere else if I wanted to stay so close to everything in the heart of Surfers!
Also - quick tip, when ordering Room Service Breakfast, there was enough for 2 mornings!

Room Tip: I opted on the Deluxe Studio with a Rates Special direct with the Mantra Group.
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  • Stayed April 2012, travelled solo
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Helpful?
1 Thank MellyG777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 20 April 2012
Hi MellyG777

Thanks for sharing your experience following your recent stay. Sounds like you had a great Easter and I am pleased you opted for and enjoyed a Deluxe room and that all aspects of your stay went so well.

Thanks again for your feedback and I hope to see you back at Mantra Legends Hotel some time soon.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2012

On arrival staff were friendly and helpful both at the reception, porter and Duty Manager at the time named Mal.
Luggage was delivered to our hotel room whilst we parked our car in the secure undercover parking, room was clean and tidy and the Ocean View was AMAZING!!! All requirements were met throughout the stay, with assistance, service, amenities and facilities provided.
The outdoor Pool was large, very clean and family friendly. I would recommend anyone for a stay here at this resort, it catered for my partner and I plus our 5year old daughter whom throughly enjoyed the pool, Children's movies provided on the TV network in our room and ICE- CREAM via room service! Close to Cavill Ave & resturants and beaches. Would definately return again in the near future. Thank you to the General Manager, Duty manager and helpful staff of Mantra Legends Hotel :)

Room Tip: Great Ocean View from high level.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily2012Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra8, General Manager at Mantra Legends Hotel, responded to this review, 20 April 2012
Hi Emily2012Brisbane

I am thrilled that you had such an enjoyable time with us so thanks for taking the time to share your feedback on-line.

Great that your daughter enjoyed the pool and that all went well from the moment you arrived into the Hotel.

I hope to welcome you back when you are next on the Gold Coast and thanks again for posting your feedback.

Kind regards

Vince King
General Manager
Mantra Legends Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Legends Hotel

Property: Mantra Legends Hotel
Address: Cnr Surfers Paradise Blvd and Laycock St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#8 Business Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Mantra Legends Hotel 4.5*
Number of rooms: 411
Official Description (provided by the hotel):
Offering premium accommodation in the heart of Surfers Paradise, Mantra Legends Hotel provides the ideal location for a family holiday, short break or business trip. The hotel is just a short stroll to the beach, premium shopping outlets and fine dining restaurants and Surfers Paradise's famous nightlife scene is a mere five minute walk. The hotel boasts well appointed guest rooms and suites, featuring ocean or hinterland views. All rooms offer air conditioning, cable TV, in-house movies, wireless connectivity and most feature a private balcony and the option of upgrading to a deluxe (refurbished) room. On-site facilities cater to both business travellers and those on a relaxed getaway. We offer exceptional conferencing facilities as well as a beautiful outdoor pool area, fully equipped gym and steam room. We offer guest services including 24 hour reception, secure undercover parking (subject to availability) and concierge. Our hotel offers an on-site restaurant, Fables and our own Tales Bar. Join us for breakfast, dinner or simply an evening cocktail. We provide the ideal location for a family holiday, short break or business trip. Limited undercover parking is available for one car only per room at a cost of $19 per day payable direct to the hotel. For more car parking information please contact Mantra Legends (parking is subject to availability). Maintenance Notice: As part of ongoing improvements, Mantra Legends will undergo exterior repainting of the building from 13 March until 4 August 2017. The works will involve pressure cleaning and remedial work to the building’s exterior prior to re-painting. Work will be carried out from 8am to 4pm Monday to Friday, no works will be undertaken on the weekends. Mantra Legends Hotel management team wish to apologise in advance for any disturbance this may cause. ... more   less 
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Also Known As:
Mantra Legends Surfers Paradise
Mantra Legends Hotel Surfers Paradise, Gold Coast, Australia

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