We booked in for 3 adults and 1 child. On entering the room we were shocked at how badly it smelt, looked and felt. The tea / coffee facilities looked like a camp kitchen ( in fact worse) and the bedding provided for my 10 year old wouldn't have sufficed for sour pet dog . The pillows looked way past their expiry date and with 2 i had to add 2 bath towels just to level my neck.
The staff i must admit were lovely but all in all the facilities are dirty , run down and frankly unratable i.e. 1 star is too high.
Would not recommend this place to anyone
- Official Description (provided by the hotel):
- Voted best Family Resort in Australia, Paradise Resort Gold Coast is renowned as Heaven for Kids and a Paradise for Parents! Where every accommodation package includes up to 4 hours of supervised care for every child 0-12years per day in the famous Zone 4 Kids Club, valued at $40each. The Zone 4 Kids Club is fully supervised which allows parents time to escape the daily routine and indulge in some holiday sightseeing or precious down time. There is also a giant Kids Water Park right in the centre of the resort, an indoor and outdoor playground, a permanent ice-skating rink plus a whole range of free daily activities and entertainment. And while the kids are looked after parents can rediscover the art of relaxation in the exclusive Zone 4 Adults. The outdoor spa area features a large heated spa and lounge chairs offering parents a place to unwind and soak up the sunshine 'child free'. Complete with the lagoon pool and spa, gym, bistro, cafe and bar Paradise Resort is the perfect choice for your next family holiday. ... more less
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- Also Known As:
- Paradise Resort Gold Coast Hotel Surfers Paradise
- Paradise Resort Surfers
- Paradise Hotel Surfers
- Paradise Resort Australia
- Paradise Resort Gold Coast Surfers Paradise, Australia