We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Planet chill ice skating paradise resort”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Paradise Resort Gold Coast
Ranked #16 of 32 Hotels in Surfers Paradise
Coolangatta, Australia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Planet chill ice skating paradise resort”
Reviewed 11 July 2014

Took the kids both 10 years old for their first go at ice skating here lots of fun small rink but great for their first go as no fast skaters they liked being able to pick songs to skate to we all had fun and would go there again

  • Stayed July 2014, travelled with friends
    • Location
    • Service
Helpful?
Thank no1aussienomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 1 August 2014
Dear no1aussienomad

Thank you for writing about your experience in Planet Chill. It was a mammoth task installing a full functioning ice rink within the resort and has been very popular since opening. All the kids love choosing songs which complements the vibrant atmosphere within the facility.

We hope you come back soon to refine some of those new skating skills.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,392 reviews from our community

Traveller rating
    391
    536
    214
    119
    132
See reviews for
1,129
15
4
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (363)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Nelson bay
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2014 via mobile

Booked last minute with a deal on TV. Amazing value for what we paid. Staff are awesome, professional and patient. Breakfast buffet is a little average but for $15 a head what do you expect. Nice to have lots of gluten free options for kids. Restaurant is of reasonable quality and not over priced. We upgraded to a refurbished room in Captains quarters so it was very pleasant. We never really took full advantage of all the facilities as our deal gave us fun pass tickets but we were impressed all the same. Again staff are awesome especially in the restaurant. The manager should be proud. Take advantage of the voucher book for sale at reception if you want to save some cash!

Stayed July 2014
Helpful?
2 Thank Chuckmagooey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 1 August 2014
Dear Chuckmagooey

Thank you for taking the time to write a wonderful review of your stay here at Paradise Resort.
We are so pleased that all staff were attentive to your needs and ensured you had a great stay. This feedback has been passed onto management to share with the team. We pride ourselves on our facilities, but it is our staff that really bring the hotel to life.

Hopefully we see you return again soon to take advantage of the entire resort experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 July 2014 via mobile

If the kids are the priority for going on holidays, then this is the best place to be in Surfers Paradise. This is the 2nd time we've been to this resort. Great value for money, spacious, free kids club, heaps of activities and nice restaurants. We'll definitely go back when we visit QLD next year!

Stayed April 2014
Helpful?
Thank Jackielee911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 1 August 2014
Dear Jackielee911

Thank you for your feedback. We love reading that we meet all your needs for value and experience at the resort. We love having people return as it shows we are achieving our goals.

We look forward to seeing you again next year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katoomba, Australia
Level Contributor
102 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 July 2014

Well what a resort. Great for the Family. I would not normally stay at a hotel like this, but I was meeting up with my grand children. They love this resort. Friendly staff, nice clean rooms. The children love it because of: Ice Skating, kids zone, sand pits, swimming pools with water slides, outdoor movies set up on Saturday night. Nice meals, a little shop in the complex where you can buy basic items and a small selection of grog. All the staff are very friendly. You can book the children into the kids club for four hours so it gives parents some time to themselves and go out for dinner.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Tuna111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 12 July 2014
Dear Tuna111

Thank you for taking time to review your stay. It seems you and your grandchildren got to experience everything the hotel offers and it's great everyone enjoyed themselves.

Hopefully you and your family will visit us again soon. There's nothing like a family holiday enjoyed together and memories lasting a lifetime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 July 2014

We stayed here one night to join up with some friends staying here already. We had an upgraded room in the captains quarters as this was all they had available - not a bad room at all altho the fold out bed not very comfortable so not recommended for older kids. Our friends were in an older style room that was perhaps in need of some tlc. The kids loved the water park and play areas, jungle gym and kids zone which had daily 4 hr play included in the room rate. Food prices ok altho many parents make use of the 4 hours and eat dinner elsewhere - we opted for Stingray at QT over the road and Benihana up at the Marriott as both within 5 min walk. The amount of entertainment laid on is impressive and I think this is very good for kids up to age 12. You do see a few glazed eyed parents at the end of the day over a glass of wine - plastic so you don' t have to worry about breakages near bare feet! All in all a good spot for kids but helps if you have another family to enjoy the madness with you and also to enjoy sneaking off for a meal with while the kids have a blast in the very well supervised kids club! They also can arrange babysitting and we had a lovely older lady called Lynne who we felt extremely happy leaving our children with - she came to our room from 6pm. the resort does look a bit tired but all in all you get a lot of very happy kids for not a huge amount so worth it for that alone! Didn't get to try the ice rink but sounded great - just ran out of time.

Room Tip: 3rd floor better - if you can afford the new refurbished captains qtrs go for it.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UnitedGirlLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 12 July 2014
Dear UnitedGirlLondon

Thank you for you honest review. We certainly pride ourself in what we offer and our staff do a great job at making sure everyone has a great time. We are constantly working to improve the property and hopefully you and your friends will get to experience further improvements on your next visit as we are currently undertaking a refurbishment of 114 rooms to complement of resort facilities.

Hopefully we see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tugun, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2014

Hands down such a great place to take your kids. My kids had the best time ever with Ice skating, kids zone, play ground, pools ect. My partner & I loved the Adults only area. The room was very clean & great size rooms. I would go back in a heart beat. I would also like to add how good the people working there where & how great they where with the kids ( kids loved them ). Having a holiday that the hole family enjoys is the best, kids have a ball & parents get kid free time where they don't have to worry about their kids safety. Thanks Paradise Resort.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leslie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 12 July 2014
Dear Leslie V

What a great review of your recent stay here at Paradise Resort.

We aim to ensure that families get to share a great experience full of fun and activity together and it appears we achieved that during your stay. Although making use of kids club does allow teh parents time for themselves also.

It's great you can't wait to return and we looking forward to it (soon hopefully)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2014

Signs of ageing can be seen all over the resort, however the facilities are great for kids! Their indoor playground let kids play inside during cold/wet weather and they have 2 water play areas.
The jacuzzi has heated water makes it nice on day where the water can be abit cold n food is readily available within the resort.

A short walk to nearby eateries and shopping centres.

Room Tip: Rooms that are inward facing the playground and pool have a nice view and allows parents to keep an...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CRViper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, Front Office Manager at Paradise Resort Gold Coast, responded to this review, 12 July 2014
Dear CRViper

Thank you for taking time to review the resort and we're glad you had a great expereince at the resort for your family holiday.

It is no secret that we face challenges with a building over 30 years old. However we are always looking at improving our facilities, services and rooms since taking over ownership in 2010. Since then we have completed 100 rooms with a total makeover and a further 114 currently under way, rebuilt the pool area with 2 water parks, renovated the cafe, bar and mini-mart, built a BBQ area, built an ice skating rink, renovated Adventure playground, rejuvenated the kids club, built the Jungle Gym plus much more around the property.

Hopefully we'll see you return to Paradise Resort again soon and hopefully the kids will get to try out our new Laser Tag sessions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Surfers Paradise
0.2 mi away
QT Gold Coast
QT Gold Coast
#4 of 32 in Surfers Paradise
4.5 of 5 bubbles 2,607 reviews
0.7 mi away
Novotel Surfers Paradise
Novotel Surfers Paradise
#14 of 32 in Surfers Paradise
3.5 of 5 bubbles 342 reviews
0.4 mi away
Mantra on View Hotel
Mantra on View Hotel
#11 of 32 in Surfers Paradise
4.0 of 5 bubbles 2,459 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
#8 of 32 in Surfers Paradise
4.0 of 5 bubbles 1,428 reviews
0.6 mi away
Peppers Soul Surfers Paradise
Peppers Soul Surfers Paradise
#1 of 32 in Surfers Paradise
4.5 of 5 bubbles 1,957 reviews
4.0 mi away
Turtle Beach Resort
Turtle Beach Resort
#1 of 10 in Mermaid Beach
4.0 of 5 bubbles 1,089 reviews
Show Prices
Show Prices
Show Prices

Been to Paradise Resort Gold Coast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Paradise Resort Gold Coast

Property: Paradise Resort Gold Coast
Address: 122 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Surfers Paradise
#8 On the Beach Hotel in Surfers Paradise
#8 Spa Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Paradise Resort Gold Coast 3.5*
Number of rooms: 359
Official Description (provided by the hotel):
Voted best Family Resort in Australia, Paradise Resort Gold Coast is renowned as Heaven for Kids and a Paradise for Parents! Where every accommodation package includes up to 4 hours of supervised care for every child 0-12years per day in the famous Zone 4 Kids Club, valued at $40each. The Zone 4 Kids Club is fully supervised which allows parents time to escape the daily routine and indulge in some holiday sightseeing or precious down time. There is also a giant Kids Water Park right in the centre of the resort, an indoor and outdoor playground, a permanent ice-skating rink plus a whole range of free daily activities and entertainment. And while the kids are looked after parents can rediscover the art of relaxation in the exclusive Zone 4 Adults. The outdoor spa area features a large heated spa and lounge chairs offering parents a place to unwind and soak up the sunshine 'child free'. Complete with the lagoon pool and spa, gym, bistro, cafe and bar Paradise Resort is the perfect choice for your next family holiday. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Priceline, Booking.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon, HRS, Evoline ltd and HotelQuickly so you can book your Paradise Resort Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradise Resort Gold Coast Hotel Surfers Paradise
Paradise Resort Surfers
Paradise Hotel Surfers
Paradise Resort Australia
Paradise Resort Gold Coast Surfers Paradise, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing