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“Great”
Review of Mantra Sun City

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Mantra Sun City
Ranked #11 of 31 Hotels in Surfers Paradise
Reviewed 14 October 2011

I stayed here recently on a trip for work. I wanted something central to movie world and the airport.

Great serviced apartment clean large and great price.
Good location, pools and breakfast and good free parking.

  • Stayed: June 2011, travelled on business
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Thank regyuta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 24 October 2011

Hi regyuta,

Many thanks for posting your comment on a recent stay at Sun City.
I am pleased we were able to meet your needs.
We look forward to seeing you back here again when next on a business trip the the Gold Coast.

Regards,
Michael W Murtagh
General Manager

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1,784 - 1,790 of 1,964 reviews

Reviewed 13 October 2011

We spent 3 nights in this hotel in an amazing 1 bedroom suite with wonderful views of the ocean,
Staff on reception were fantastic and so helpful as and when required.
Room was massive and very clean however furniture was a little tired looking. We understand the rooms are actually owned by individual owners so we certainly cannot blame the Hotel management for this shortfall.
We ill definately return and also tell are frinds of our experience.

Room Tip: Ask for an ocean view room and be prepared to pay a little more if necessary. well worth the cost.
  • Stayed: July 2011, travelled with family
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Thank jjfuntimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2011

Our second time at the Mantra Sun City, and we will be back! I don't know what the people who rate this place poor are on about. We have had a 1 bed room on the low floors (5 years ago) and a stunning 2 bedroom ocean room this time round (if you can get room 2202 get it, the views are superb). The rooms are huge, there is no other way to explain it. The kitchen is fully equipped and the laundry is great.

This place is great for families, the pools are simply fantastic. The hydro slides keep the kids entertained for hours and the main pool is wonderfully deep (around 2m) and great on a hot Gold Coast day. Sure, its not headed so don't expect a spa pool experience outside but its super clean and has a great beach feel. I recommend a few cocktails by the pool at happy hour each day while the kids play to their hearts content. They even have a lifeguard on duty to keep the kids safe. There is also a great indoor heated pool and spa and a spa pool outside. My kids (7 and 6 years) were happy to swim in the outdoor pool and slides even when the temp was a little chilly. The staff are all very friendly and only too willing to help.

Room Tip: Try and get a Ocean 2 bedroom. It is a great size for families and has views worth millions. wonderf...
  • Stayed: October 2011, travelled with family
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Thank NZMidds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 24 October 2011

Dear NZMidds,

Thank you so much for taking the time to write this lovely review following your recent family stay with us. It was a pleasure having your family at the property and we are pleased you took the time to enjoy all of our facilities. Also appreciate your tip on room type and number although we cannot guarantee a particular room number we will certainly endeavour to meet our guests request. We look forward to welcoming you and your family back for your next holiday at Mantra Sun City.

Regards,
Michael W Murtagh
General Manager

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Reviewed 7 October 2011

We spent 5 nights here and found it to be a nice, comfortable and spacious apartment that was away from the busyness whilst still enjoying Surfers. Close to the beach with great views, but not many shops around - need to walk or drive. The bathrooms are due for some major cleaning or upgrade as the tiles were dirty and the shower hose was broken in both bathrooms. The living area furniture is also due for a revamp as they were a little worn and broken. Staff were friendly and helpful. Highly secure which was comforting and plenty of parking with easy access. Pool area was nice, clean and well attended.

  • Stayed: October 2011, travelled with family
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Thank PuppetPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 24 October 2011

Hi PuppetPower,

We appreciate you taking the time to write your review after your recent stay with us.

We certainly appreciate your comments on the standard of the unit and furniture. We continually work with our unit owners on the refurbishment of their units. The location, views and pool area certainly are a valuable asset to the property and we are pleased you enjoyed them.

We look forward to seeing you back here again soon.


Kind regards,
Michael W Murtagh
General Manager

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Reviewed 2 October 2011

Best place I have ever been,
I am coming up with my partner to stay on the 1st of nov again just because I loved this place
So much!! You have to stay here it is great!

  • Stayed: May 2011
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1  Thank Beccicamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 5 October 2011

Hi Beccicamp,

Thank you for taking the time to post your great comments. We love having you as our guest and look forward to welcoming you and your partner back in November.
Regards,
Michael W Murtagh

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Reviewed 27 September 2011

We enjoyed our stay at sun city, we had an ocean view which was fantastic, and a modern apartment. The one major fault we could find with the hotel was the blinds in the bedrooms. Our apartment faced East across the ocean, and the blinds were not block out. This resulted in kids being up by 5.30am every day, and very grumpy in the afternoon. If we had better blinds our holiday would have been far more relaxing. Also, I don't understand why the great pool with slides is not heated, even with a wet suit it was cold - the ocean was more pleasent. Finally, don't pay for the breakfast - it is not great. Fatty bacon, overcooked poached eggs, if you wanted a fried egg you had to pay extra. Limited cereals and fruit. Overall however the hotel is well maintained and just requires a little tweaking to make it fantastic.

Room Tip: Pay the extra for the ocean view, ask for block out blinds
  • Stayed: September 2011, travelled with family
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Thank Miaamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 29 September 2011

Thank you for your review and feedback from your recent stay. We do have two heated pools, one indoors and one outside. The separate water slide pool is very larger and it is not economical to try and heat this volume of water. Our breakfsat buffet is the standard Mantra fair with four varieties of cereal and seven selections of fruit. Any extra request for special cooked food is at a nominal cost the same with the expresso coffee. We do, from week to week, vary the style of eggs on this buffet. I will certainly bring to the Breakfast Chef's attention your comment regarding the standard of bacon and eggs on the buffet. I certainly do hope that we will again have the opportunity to accommodate you when again you are staying on the Gold Coast.

Regards,
Michael W Murtagh

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Reviewed 26 September 2011

It amazes me what comments people write about this hotel when my family and everyone else I know who have stayed think it is GREAT. If you have children it is kid heaven - waterslides, pools spas, tennis courts!!!!! Happy kids - great holiday!!!! I have just come back from staying for 5 days for our 3rd time. This time I brought four other families with me and we all loved it. Rooms are large - if you stay in a four to five star hotel you get a hotel room not large bedrooms, lounge with kitchen and laundry that families need. The 180 degree ocean views from your room are breath taking. The staff are all very friendly and only too willing to help. Reception is wonderful booking our restaurants for 24 people. The lovely duty manager and hotel manager, I had the pleasure dealing with were all smiles and only too willing to accomodate. Chef even cut up our large watermelon to eat at the pool!!! This hotel is fantastic, the deals are great - join Mantra email list and get fantastic deals!!! Breakfast was fresh and $45 for a family - cheaper then McDonalds!!! Thanks Sun City - see you soon!!!!! Nicole

Room Tip: Ocean delux 2 bedroom - great size for famlies - wonderful views. A little larger then the standard...
  • Stayed: September 2011, travelled with family
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4  Thank NicB1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 29 September 2011

Dear Nicole,
Thank you so much for your enthusiastic review. Our team at Sun City certainly do strive to provide the best service and facilities for all guests. At times peoples views do vary however, you have truely covered what Sun City is about for a family holiday. Fun for the children, relaxing facilities for the parents, great views and location, friendly and helpful staff and value for money. Joining the Mantra email list is a great recommendation.
I do look forward to welcoming you and your friends back again soon.
Sincerely,
Michael W Murtagh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
Price Range: £80 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Official Description (provided by the hotel):
Mantra Sun City offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches. Facilities include a heated indoor pool, outdoor lagoon with its own sandy beach and dragon waterslide, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade. Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast, Australia

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