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“If only our stay was longer”
Review of Mantra Sun City

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Mantra Sun City
Ranked #11 of 33 Hotels in Surfers Paradise
Reviewed 28 February 2012

We recently spent one night at Mantra Sun City on our way back up the coast. We stayed in a 2 Bedroom Oceanview Apartment. The apartment was massive and had tremendous views over the beach below. The living area in particular was huge and had views in 3 different directions. Everything was clean, and the beds were very comfortable. We had some takeaway dinner from Sayas and it was very good value for money. Unfortunately it was only an overnight stay as the kids would have loved to spend far more time on the waterslides, and in the various pool areas. It was terrific that there was a lifesaver on duty as not many properties provide that service. Hopefully next time we will stay for a couple of nights extra.

  • Stayed: February 2012, travelled with family
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1  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,036 - 2,042 of 2,259 reviews

Reviewed 25 February 2012

First room was filthy and had a broken air conditioner. We waited nearly 45 minutes for someone to come up and inspect the room. Eventually we went down to the front counter to complain.

The buffet breakfast is over priced for what you get. I recommend you walk to the nearest cafe for breakfast. I can say however the pool area is very clean and family friendly, so it's not all bad. Compared to other stays at the gold coast, I don't think we would stay here again.

  • Stayed: February 2012
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Thank Olm_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

We stayed in a 2 bedroom ocean room which really didn't face the ocean. We only got the side view of the ocean. The apartment I would have rated as a 3 star as furnishings were not as up to date . The carpet was older too. We did request for a reburshised unit but were told that this was the best they could do. Also the apartment was not very clean on arrival. Rotten food was sitting in the dishwasher which gave a foul smell. The microwave was not clean inside, mould was above shower ceiling, All ceiling fans were covered in dust and had not been wiped down. In the end we had to spend the first 30mins of our arrival cleaning it all ourselves.
The duty manager offered to steam clean our carpets, but we were not impressed with that as a solution. Our children have allergies to dust,mold so it was crucial that everything be clean!

Room Tip: Be specific in what you request.
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  • Stayed: February 2012, travelled with family
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Thank Roland T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

We had an awesome time at Mantra Sun City, The staff were awesome and the food at Sayas was easily the best i've ever had. We went to Sayas pretty much every meal we could, the Breakfast was outstanding. The dinner's were delicous. I couln't of asked for a better holiday. The location is great with only a short walk to the centre of Surfers. The slides at Mandra were great fun. There are so many different pools to choose from. I will definitly be back and bringing more of the family next time.

Room Tip: One bedroom Ocean Balcony rooms are great, awesome unobstructed views of the coast and the city. We...
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  • Stayed: February 2012, travelled as a couple
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1  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 23 August 2012

Hi Chris_B,
Thank you for your lovely and enthusiastic review of Mantra Sun City.
I am thrilled you were pleased with your stay and enjoy and all our facilities.
I look forward to greeting you back here in the future.
Kind regards,
Michael W Murtagh

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Reviewed 19 February 2012

Great location, reception staff very helpful. Apartments were large and well equipped. We didn't use the pool however I saw lots of families enjoying themselves using the watersides etc. Overall a great hotel.

  • Stayed: February 2012, travelled with friends
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1  Thank slgpMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 3 April 2012

Hi sigpMelbourne,
Thank you for taking the time to post your review and positive feedback from your stay with us.
I do hope we are able to welcome you back again in the near future.
Sincerely,
Michael W Murtagh

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Reviewed 19 February 2012

We have had a amazing holiday the mantra was wonderful a great pool area , so many water activities to choose from sauna , spa inside and out , steam room pools etc and a wonderful lifeguard Wesley who was great with my children Samuel and Cooper and Madeline who gave them the confidence to slide down the slide. And make them feel welcomed every day they where at the pool !! Thanks again Wesley my boys will see u on our next holiday , please pass on our thanks to Wes that's what will bring us back to the. Mantra :0) And our apartment was wonderful clean , tidy and perfect views every where cheers !!! the dean family 19th feb 2012

  • Stayed: February 2012
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Thank Ckd2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 3 April 2012

Hi Ckd2005,
Thank you for your lovely and enthusiastic review of Mantra Sun City. I am thrilled you and your family enjoyed your stay. Having a Lifeguard at our pool, all day, 7 days a weeks is certainly an asset for any family and I have passed on your lovely comments to Wes. He certainly enjoyed his experience with your family. We all look forward to welcoming the Dean Family back to Mantra Sun City in the near future.
Kind regards,
Michael W Murtagh

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Reviewed 7 February 2012

We have just returned from a week at the Mantra Sun City. A great time was had. The apartments are very large (two bedrooms, living, two bathrooms, laundry and a massive well appointed kitchen). The ceiling hight is high making the apartments fell wonderful. The inside spa and pool was on the cold side for the first two days but that was corrected for the remaining of our stay. The Mantra is far enough from the Central shopping hub so you don't get the noise but close enough to walk there is you want an ice cream and a general look at the shops during the evenings. We opted for the full buffet breakfast package ($22 p.p. each day). It was great to fall out of bed, catch a lift downstairs to the restaurant and have a nice hot breakfast waiting for you and no dishes to clean up afterwards. I saw people go "hog wild" on the buffet so much so you could not see their table for the plates left behind. The staff are very friendly and are always willing to help with booking tours. The outside pool was a little cold for my liking but there were plenty of people in the pool. This confirms that I'm a big wimp when it comes to water temperature. The gardens are very well maintained. The restaurant overlooks a reflection pool. I would definitely recommend anyone to stay here. We got a special package from their advertised "rack rates" so I advise you to shop around and jump on the specials as soon as you can as available dates go fast.

  • Stayed: January 2012, travelled with family
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4  Thank Lilyanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWM99, General Manager at Mantra Sun City, responded to this reviewResponded 3 April 2012

Dear Lilyanne P,
Thank you so much for your lovely review after your stay with us. I am pleased that you made use of our facilities.
I do hope we are able to welcome you back again in the near future and hopefully again on one of our great special packages.
Sincerely,
Michael W Murtagh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#9 Luxury Hotel in Surfers Paradise
Price Range: £73 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Official Description (provided by the hotel):
Mantra Sun City offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches. Facilities include a heated indoor pool, outdoor lagoon with its own sandy beach and dragon waterslide, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade. Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast, Australia

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