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“No complaints” 4 of 5 bubbles
Review of Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
Ranked #8 of 33 Hotels in Surfers Paradise
Brisbane, Australia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“No complaints”
4 of 5 bubbles Reviewed 9 November 2011

I'm a regular on the gold coast for work so I have frequented a lot of the hotels in surfers paradise and this is definitely one of my favourites. Always clean, bed is really comfortable with a large assortment of fluffy pillows and the room is quiet. Only downside though is that there is no balcony. The hotel buffet is a little expensive but is always nice for a treat.

  • Stayed February 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Davarello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,391 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Melbourne, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

We got back about a week and a half ago, and loved our stay at this hotel!
It is about 5 minutes walk from Cavill Avenue, but a nice walk.
Close to the beach, the pool and sauna are great and the staff are very friendly!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank meliza89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 7 November 2011

Overall good, but we've stayed at better.
Pros: clean, very comfy bed, polite courteous staff
Cons: the club canapés are very basic, you don't get much extra for the upgrade, shower is over a bath tub and the shower was not very strong
$90 club upgrade is not worth it.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VacationTruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
Level Contributor
154 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 6 November 2011

We stayed here 2 nights. Room seemed a little dated and tired but nice views and comfortable bed. Hotel has all services including a great hairdresser who is very reasonable.conference facilities great. One big issue was the corridor noise. Several international students banging doors and calling out late in evening was a little tedious. This was not the hotel at fault though, although perhaps insulated doors could help!
Breakfast at waves was good. Plenty of choice and nice coffee.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank helsie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 October 2011

We bought the "Romantic Getaway Package" and stayed on the 20th floor and felt very special and extremely well taken care of.
The staff were very professional, friendly and polite.
The only downfall was the massage, I didn't feel like the therapist was paying attention to what she was doing, and felt like I received a 1/2 done massage.
But the rest of the stay over rode the small downfall.
Oh and the bed was simply amazingly soft and cosy....
LOVED this place, My husband and I will be back!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TamTam74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 16 October 2011

My wife and I absolutely loved this place, it was clean and tidy, beds were comfy. The buffet is to die for, I have not experienced such a massive range of top quality food. Food is not the cheapest but you definitely get what you pay for. If your a big guy who loves his food you will love it.

Will return.

  • Stayed March 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peter u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
4 of 5 bubbles Reviewed 10 October 2011

My husband and I have now stayed at the Watermark about four or five times. The first time we stayed, we just had a standard room, which was ok but nothing special. Since then though, we have always booked in to the club premier package.
Granted, you can't do this when you take the kids, as it is adults only. However, for a couples weekend away it's brilliant. We believe that the club package is very good value for money. You get free valet parking, a bottle of wine on arrival and a room on one of the top floors with upgraded facilities. Best of all though, you get to have your breakfast and some evening drinks (beer, wine and soft drink only), in the club lounge. It is very quiet, relaxing and the staff are generally really nice and friendly.
Our only complaint is that the last time we visited, we found that the canapes have been significantly cut back. They used to have cheese platters and fresh sushi. We were very very disappointed to see that gone. You still get a little plate of hot canapes though, which is good.
All in all, for the price, we think it's a pretty good deal.

Room Tip: Club rooms at the top of the hotel are the best!
See more room tips
  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Traveller947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Watermark Hotel & Spa Gold Coast

Property: Watermark Hotel & Spa Gold Coast
Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia

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