We booked a short stay at Watermark attracted by the location & price. On check-in we were told that because we used booking.com we will be getting the most basic room as per the price. We had requested King Bed, Non-smoking and quiet room...we got the non-smoking. Our room had twin beds and backed onto the elevators which ran up & down all night. We overlooked the very busy Gold Coast Highway. The in-room safe did not work but later we were told that to use it we should have first called the recepton to activate it. The wi-fi incurs an additional charge, and if you add carparking and breakfast it adds 70% more to the room rate! Needless to say there was no 'turn down' service.
We couldn't get the TV to work but hopefully this was operator error.
- Official Description (provided by the hotel):
- The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas and fitness centre. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more less
- Reservation Options:
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- Also Known As:
- Watermark Hotel And Spa Gold Coast
- Watermark Hotel Gold Coast
- Watermark Hotel Surfers Paradise
- Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia