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“A typical high rise accommodation.”

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Watermark Hotel & Spa Gold Coast
Ranked #8 of 31 Hotels in Surfers Paradise
Reviewed 9 March 2013

I have stayed at this location far too many times.

The rooms are nice, the beds are comfortable and the staff are polite. The easterly facing rooms have great ocean views.

The restaurants and bar are welcoming after spending the day in one of the conference rooms. Great location with easy access to all Surfers has to offer.

Can be a pain with parking though when it is peak season.

Room Tip: Any room is suitable here but the ocean view offer a better outlook,
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  • Stayed: October 2012, travelled on business
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Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 28 March 2013

Thank you kindly for your feedback. We aim to provide exceptional service across all areas of the hotel and appreciate your comments about our rooms, staff and restaurants. We would like to let you know we have valet parking available to save the ease of parking during peak periods. We look forward to welcoming you back soon.

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1,359 - 1,365 of 1,772 reviews

Reviewed 9 March 2013

we stayed three nights in this excellent motel, the staff were amazing, the food divine! Amalfi is an experience in food that is unsurpassed. Management should be so proud of their staff, especially Megan and Jayson King, the chef. We loved the food experience at this amazing place and would recommend it to all. We will be back, both for the comfortable motel and the food!!!!! Well done all

Room Tip: just go and try it for yourself
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  • Stayed: February 2013, travelled as a couple
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1  Thank joy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 28 March 2013

Thank you for your fantastic comments. We are delighted to read you enjoyed your stay and Amalfi Bistro & Wine Bar. We will be sure to pass on your compliments to our staff and appreciate your positive feedback. We look forward to welcoming you back to the hotel soon.

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Reviewed 5 March 2013

I was really impressed with this hotel. The beds were so comfortable, the rooms were nice and clean and had a great location! The staff even upgraded us to a deluxe room, thanks! The only thing i was dissapointed it was lack of communication by the reception. No one advised us there was an extra cost for parking, a surcharge on credit and upon checkout we were told we were supposed to pay a $100 cash deposit but werent asked when we checked in....very confusing.

  • Stayed: March 2013
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Thank LRJ93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 28 March 2013

Thank you for your kind feedback and your comments about our comfortable beds, location and staff. We would like to apologise for the miscommunication at reception. Please be aware, this issue has been address internally. Once again, thank you for your feedback, we hope to have the opportunity to welcome you back to the Watermark Hotel & Spa.

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Reviewed 28 February 2013

My husband and I have stayed at the Watermark 5 times over the years and have always found it fantastic. It is very clean, the staff are friendly and helpful and it is close to everything including the beach and some lovely restaurants. The buses to theme parks and shopping centres are right outside. The in house bar and restaurants are also very good. It has an atmosphere like no other hotel we've stayed at and we find it is one of the best value on the Gold Coast. We are looking forward to another stay there in April.

Room Tip: Superior rooms are excellent value.
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  • Stayed: June 2012, travelled as a couple
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Thank Bree_La_Marca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 28 March 2013

Many thanks for your wonderful review. We really appreciate your feedback and are delighted to hear you had such a fantastic experience. We look forward to welcoming you back in April.

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Reviewed 28 February 2013

We had a lovely stay at the Watermark Hotel as part of our honeymoon. Clean, fresh rooms with great air con. Two pools with spas to swim in where a wonderful feature. Lovely restaurants and a great location making it easy to catch a bus to the theme parks. Staff were all wonderful.

  • Stayed: February 2013, travelled as a couple
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1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 8 March 2013

Thank you for your lovely comments and choosing to spend part of your honeymoon with us. Romantic packages for couples and weddings are two of our specialties and we are thrilled to see you had a great overall experience at the hotel. We hope to welcome you back on your anniversary.

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Reviewed 15 February 2013

We spent 3 nights at this hotel during the school holiday and would recommend it to anyone with children. The room is clean and quite close to shops and bus stop. The front desk was helpful and Thank you Michelle. We will definitely come back to this hotel.

Room Tip: Facing the river as it has a better view than facing the see where the big Q1 tower blocks your sea...
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  • Stayed: January 2013, travelled with family
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4  Thank dt3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 8 March 2013

Thank you for taking the time to post this review. We really appreciate your comments about the location and have passed on your remark about Michelle. We look forward to welcoming your family back soon.

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Reviewed 13 February 2013

This hotel was very central to the beach, shops and restaurants. The rooms were cleaned daily with no complaints from us, the reception staff were polite and the hotel in general was lovely. Would recommend to any traveler.

  • Stayed: February 2013, travelled with family
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2  Thank redvfr750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkGoldCoast, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded 8 March 2013

Thank you for your kind feedback. Great to see that you found our location convenient and enjoyed your stay. We look forward to welcoming you back in the future.

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Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
Price Range: £74 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas and fitness centre. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia

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