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“Quick getaway”

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Watermark Hotel & Spa Gold Coast
Ranked #8 of 32 Hotels in Surfers Paradise
Surfers Paradise, Australia
Level Contributor
3 reviews
“Quick getaway”
Reviewed 30 November 2013

The hotel has a central location, it's only a short walk to the beach and main shops.
On the downside a tram line is being installed nearby which effects the demeanour of the area.
There is car parking available at the hotel at $15 dollars a night which I find cheeky.

The rooms are genouroisly sized with a comfy king sized bed and your choice of pillows.
The rooms are well equipped and we had a nice view of the water, however I feel the hotel could do with some modernisation specifically in the bathrooms.

Overall we did enjoy our stay and the hotel proved good value for money.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonesyAndCoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 19 December 2013
Thank you for your review. We are delighted to see you enjoyed the location, the rooms and our comfy beds! Yes, there has been a bit of pain with the tram line installation. However, work has stopped for the next couple of months and we are very excited about having it in the near future as a convenient future transportation option for all our guests. Please be aware that parking charges are comparable with other hotels in the areas (unfortunately parking space is very limited in Surfers Paradise). It’s great to read that you found us to be good value and we look forward to welcoming you again in the future.
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1,404 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 November 2013

I spent my last Christmas in Surfers Paradise and had an incredibly wonderful time there.
We were put to this hotel by travel agency,and had very little info about this hotel before we set foot there.
The hotel seems nice and quiet,very comfy as well.
Strategically located near the oh-so-famous Surfers Paradise with merely walking distance,which makes it a plus point.
Breakfast was delightful.
We had an early check out to catch our flight on our last day.They even made us take-away breakfast that packed in a box.Lovely!

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunset_Limited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 19 December 2013
What a fantastic review! We are so glad you were able to spend Christmas with us last year and that you found the hotel comfortable, well located and enjoyed the buffet breakfast! We’d love to show you our latest refurbished rooms and look forward to showing you on your next visit!
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Toronto, Ontario
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 21 November 2013

I wouldn't stay at this hotel again for the following reasons:

The rooms are very small
There are no balconies. If you ask me, a balcony is a must when vacationing on the Gold Coast.
The so-called "renovated" rooms only come with 2 twin-sized beds.
Only the rooms are renovated, the bathrooms only got a quick fix and a paint job, and still reek of the 1990s.
The hotel caters to tour groups that arrive by bus loads.
Parking is $15/day.
Our "renovated"' room had the most ancient rusted safe I have ever seen!

The location is ok, the lobby is nice, and the hallways and car park are clean.

While this hotel may be ok for a quick one night stay, there are better spots on the Gold Coast for spending a vacation.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tor2008_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 28 November 2013
Thank you for your review. Please note, that our recently refurbished rooms are actually available in Twin or King configurations and most of these rooms have had their bathrooms renovated. New safes have also been ordered for the rooms – we are just waiting for them to arrive. We’re glad you enjoyed our lobby and cleanliness of the hotel and hope to welcome you back in the future.
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Melbourne Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 November 2013 via mobile

We checked out of our previous hotel early and we were able to check into Watermark before our check in time. Not only that they upgraded us to a Club Watermark room on level 18 free of charge so we could check in. The staff were all very helpful and friendly. Really nice room. Really nice pool areas. Heaps to do and only minutes walk to tje beach. Shopping centre across the road and skypoint a stone throw away. We didnt have breakfast included and we were able to sort out having breakfast the next morning without any fuss. And we were able to leave our bags after we checked out until our transfer bus come to pick us up in the arvo. So overall woukd recommend.

Stayed November 2013, travelled as a couple
Helpful?
Thank SkunksMonks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 28 November 2013
Thank you for your review. It’s great to see you had fabulous time and enjoyed our facilities, the room and the location. We agree that the hotel’s location is very central. Being just a block from the beach makes us a very popular choice for families and couples searching for a holiday near the surf and sand. We really appreciate you giving us a 5/5 rating and hope to have the opportunity to host you again!
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Toowoomba, Australia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 November 2013

Lovely accommodation with good gym equipment and pool. Bed was very comfortable and room spacious enough but bathrooms, although renovated rooms, are still outdated and towels were not the usual thick and fluffy towels which you would expect. Generally a nice place and I would stay again as it was very reasonably priced.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 24 November 2013
Thank you for your review. We are very pleased you had a chance to enjoy our hotel facilities and room. Our Superior rooms have recently undergone a major refurbishment and some of these are yet to have their bathrooms completed. We look forward to welcoming you again.
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Brisbane, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 November 2013

We recently ran a week long event in this hotel. I was incredibly impressed with all the staff, they were amazing...so helpful - going above and beyond so many times without being asked. The rooms were well serviced and the amenities were fantastic. The views for all our attendees were breathtaking...They were in refurbished rooms that were just stunning. Our event went smoothly and all my attendees loved it! Everything including our graduation party was perfect from beginning to end...food daily was amazing and the bar was great - we had so much fun at this venue. CAN NOT RECOMMEND THIS HOTEL HIGHLY ENOUGH!

Room Tip: Get the refurbished rooms - they are gorgeous
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaryKayPinkLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 24 November 2013
Wow! Thank you so much for such fabulous feedback. We are really proud of our new rooms and it’s wonderful to read that you enjoyed the function, food and our sports bar. We hope to host you again in the future.
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Goondiwindi
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 November 2013 via mobile

Nice place to stay and friendly helpful staff. Nice bar and gaming area. Good food and the room was clean. Very comfortable bed. Had a fantastic full body massage at the day spa. Close to the beach and shops. Will stay here again.

Stayed May 2013, travelled solo
Helpful?
2 Thank lovestogo001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review, 24 November 2013
Thank you very much for your kind words and 5/5 for rating. We are really delighted to see you enjoyed L’Aqua Day Spa, our sports bar, the room and our location in the heart of Surfers Paradise. We will pass on the feedback around and look forward to seeing you at the hotel again.
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Additional Information about Watermark Hotel & Spa Gold Coast

Property: Watermark Hotel & Spa Gold Coast
Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia

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