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“Great hotel to stay in Surfers”

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Watermark Hotel & Spa Gold Coast
Ranked #7 of 33 Hotels in Surfers Paradise
Reviewed 17 May 2014

This hotel is in a great location, easy walk to Cavill St and the beach and has the new tram directly out the front. It was clean and quiet! The staff are polite and friendly. A good place for a restful weekend away.

  • Stayed: May 2014, travelled as a couple
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Thank Robrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 May 2014

I came up to stay in Surfers Paradise with my kids. I booked that morning and asked over the phone for a room with a view. I was advised that it was slightly blocked from Q1. Our room was on the 10th floor and fantastic. Our stay was short and sweet - we will be back for another stay some time

  • Stayed: May 2014, travelled with family
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1  Thank familyodermatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

My husband and I have stayed at the watermark on many occasions. The sevice is outstanding! The food is fabulous! Rooms are divine. I totally recommend the premier experience! You feel like a millionaire staying at the watermark. Top marks! Try it yourself and you will find it will be the best holiday spot on the Gold Coast!

Stayed: June 2013, travelled as a couple
1  Thank Kerryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

We spent three nites there last october and really loved it admittedly i am an ex employee of the watermark but i really love the hotel staff and the location views. Staff are very friendly and the rooms are impecable recommend it to everyone you will love it.

  • Stayed: October 2013
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Thank jayne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

The room we booked was on the 19th floor on the eastern side of the building which was bright, clean and cheerful and part of our upgrade to a higher floor. We decided to upgrade to the WLounge for an extra $50 per room per night which included daily buffet continental breakfast for 2, all day refreshments (non-alcoholic and included water, soft drinks, coffee and hot chocolate). Also included was alcohol, snack buffet and hot canapes from 6pm - 7.30pm each night on the 2nd floor lounge; daily secure car parking, a $10 gaming voucher to use in the on-site gaming room and a late 12.00pm check out.
When we arrived we were met by the friendly porter who offered to take our bags and valet park our car. The concierge, Michael was extremely friendly and greeted us with a chilled mocktail and referred us to the check in desk. Once we had checked in Michael enquired as to our plans for the evening and was very helpful with not only information on the hotel facilities but also the local area with respect to activities, restaurants and how to get around without having to take our car.
The hotel is a little date, but most importantly it was very clean. The hairdryer played up on our last day, but was quickly replaced after a phone call to reception.
I would definitely recommend staying at the Watermark and if you have that little extra cash it's worthwhile upgrading to the Club Watermark package.

Room Tip: Choose the WLounge upgrade - it's well worth it.
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  • Stayed: May 2014, travelled as a couple
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2  Thank treebod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

We stayed here for 4 days and had a pleasant stay. We arrived about an hour before check-in time but was checked into our room. The hotel is conveniently located and within walking distance to many restaurants and only a block from the beach. We stayed on the 8th floor and had a splendid view. The beds were comfortable and the room very quiet. We slept like babies.
The staff was helpful, very helpful and the food at the Waves restaurant was good.

Our only complaint was our bathroom that had stained grout in the tiles and so looked a bit yucky. I informed the front desk about it and they had someone cleaned it again but the stains wold not move. Needless to stay bath time for our child was very quick.
We would stay here again but would request a less dated bathroom.

Room Tip: Request a refurbished room or at least one with an updated bathroom.
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  • Stayed: April 2014, travelled with family
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1  Thank Opal28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014 via mobile

My partner and I stayed for just one night which the hotel was more than sufficient for our needs. The room was lovely and clean and we had no problem with the king bed. We ordered pillows from the pillow menu which arrived very promptly and the amenities were very clean.
Staff are super lovely and helped us out when we had some key issues. The car park did fill up quick but they took care of it and it was a painless experience.
The lack of 5 stars is dude to the bar being a bit dodgy and the food pricing is out of control. We chose to eat out which suited us fine. All in all an enjoyable stay and we would stay here again.

Stayed: May 2014, travelled with friends
1  Thank samantita f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
Price Range: £75 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas and fitness centre. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia

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