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“Ok for a short stay”

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Watermark Hotel & Spa Gold Coast
Ranked #8 of 31 Hotels in Surfers Paradise
Australia
Level 5 Contributor
65 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Ok for a short stay”
Reviewed 26 May 2014 via mobile

The Watermark Hotel is located smack bang amongst the action in Surfers Paradise. The rooms on the eastern side of the hotel have partial views of the beach but they are obstructed by the massive Q1 in front. Access is easy! When the new light rail opens the stop will be right out the front. You can park at the hotel for $15 per night. We booked a $130 package that included buffet breakfast and free wifi and a movie. Our room had 2 double beds, this is what they offer you on the $130 deal. The rooms at the watermark have recently been refurbished and look fresh. The bathroom is a little bit behind though. The room had on demand movies and internet access through the tv, movies start at $5 but the selection is pretty limited. The outdoor pool is not as good as other hotels in the area but is ok for a quick dip, not lazing by for the day. There is a 'casino' near the lobby, it's just gaming machines, In my opinion it makes the hotel look a bit cheap and tacky. The included buffet breakfast we had can be purchased for $26, pretty steep! It was ok but nothing special. The staff at the watermark were very friendly and happy to help out. All up the watermark is an ok choice in surfers paradise, it's location and the refurbished rooms are the best points for me.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Evandstace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sydney, Australia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 May 2014

It's ok but nothing wow! Pictures look much nicer than the actual hotel. It's a bit further away from the hub and in our opinion it's over priced for what they offer. Didn't try out the restaurant but it didn't look busy. Other hotels in the area seem to have better service and atmosphere.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ghermineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 May 2014 via mobile

What a fantastic place this hotel is to stay. It is in a great location central to everything. The staff were friendly and very helpful. The housekeeping of the rooms was faultless with the rooms being extremely clean. Another big tick was that the bed was super comfortable, and we had a great night sleep every night. The room had a nice view and we were given chocolates and champagne on arrival! I needed to alter the dates we were staying at the hotel half way through our stay, these dates were changed will no hassle and no extra charge, which was brilliant :). We also returned back to the hotel late one night and the car park was full. Again with no dramas or no extra charge we were given free valet parking for the night! What a great place to stay, it made our holiday so much more easier and enjoyable because of this great accommodation. Will be recommending to everyone and we definitely be back. Thanks Watermark.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank EmmyKate_xo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 May 2014 via mobile

Located very close to the main action and well priced. Have stayed at this hotel 5 times and each time have enjoyed the visit. Some rooms are newly renovated and some are not, however each room i have stayed in was kept clean to a high standard. They have 2 spas and pools located on different floors which provide a great safe environment for families and a sauna for guests which I loved. The hotel's spa is fantastic with friendly staff and i highly recommend getting a deep tissue massage. Hotel room service and concierge are efficient but laid back which is expected for the location. If your looking for a mid range hotel this is it.

Stayed October 2013, travelled with family
Helpful?
Thank 2roam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Aus
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 May 2014

This hotel is in a great location, easy walk to Cavill St and the beach and has the new tram directly out the front. It was clean and quiet! The staff are polite and friendly. A good place for a restful weekend away.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongbar, Australia
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2014

I came up to stay in Surfers Paradise with my kids. I booked that morning and asked over the phone for a room with a view. I was advised that it was slightly blocked from Q1. Our room was on the 10th floor and fantastic. Our stay was short and sweet - we will be back for another stay some time

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank familyodermatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bundaberg, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014 via mobile

My husband and I have stayed at the watermark on many occasions. The sevice is outstanding! The food is fabulous! Rooms are divine. I totally recommend the premier experience! You feel like a millionaire staying at the watermark. Top marks! Try it yourself and you will find it will be the best holiday spot on the Gold Coast!

Stayed June 2013, travelled as a couple
Helpful?
1 Thank Kerryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Watermark Hotel & Spa Gold Coast

Property: Watermark Hotel & Spa Gold Coast
Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas and fitness centre. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia

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