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Anacapri Holiday Resort Apartments
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Reviews (97)
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58 - 63 of 97 reviews
Reviewed 1 February 2013

My wife and I recently stayed in unit 48, a 3 bedroom apartment on the 12th floor with our Daughter, Son-in-law and their 4 young children. The unit had plenty of room however, upon checking, all of the crockery was dirty and had to be washed before use, insufficient crockery and towels provided, one leg of microwave missing but proped up with the sink plug, oven hot plates dirty and very slow to heat up, lounge chair cushions needed replacing as you could feel the hard frame through them, large amount of hair in the ensuite shower, clothes line in bathroom broken and missing, handle on shower screen broken, screen kept coming of its track, rust around bath drain, bathroom cupboard falling apart, balcony railing wobbled and had a bolt missing (12th floor). Receptionist very rude upon arrival.

Room Tip: Don't expect to get what is showing on their web site. Best tip is "DON'T STAY THERE'.
  • Stayed: January 2013, travelled with family
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3  Thank Noel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacapri_GoldCoast, Manager at Anacapri Holiday Resort Apartments, responded to this reviewResponded 5 May 2013

Please see the response above to your travelling companion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2013

We stayed there over Christmas with my famz and it was clean and nice... Nothing over the top just a good place to sleep and head to the beach... The people at the font desk were always very helpful. I would recommended for big families...

  • Stayed: December 2012, travelled with family
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5  Thank monkeynati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacapri_GoldCoast, Manager at Anacapri Holiday Resort Apartments, responded to this reviewResponded 5 May 2013

Thank you for taking the time to write your review. Our 3 bedroom units and 2 bedroom townhouses are particularly popular with families. We are happy you enjoyed your time here.

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Reviewed 21 October 2012

I stayed in a 3 bedroom apartment. The room wasn't cleaned properly when we arrived. There was still skid marks in the main toilet bowl, a hair electric with hair on the kitchen bench behind the microwave, the cups all had what looked like pulp from orange juice still on them, the wall in the main bedroom behind the bed had a orange sticky substance on it, the ensuit floor near the toilet had a mass of yellow/brown something left on the tiles and there was still hair in the shower. The whole apartment had an unpleasant smell.
The rooms defiantly need a make over and the cleaners need to do a better job.
If your a light sleeper or have a baby don't stay here as its very loud from the highway and alot of younger people seem to stay here and stay up partying at night therefor added another sound which made it hard to sleep aswell the walls are thin.
The pool and tennis court are good though and the BBQ area. All kept clean aswell.
It's a nice short walk to too Cavill Ave which is also an advantage.
Personally if your a family with little children, a light sleeper or like clean surroundings I wouldn't recommend staying here as it will put a damper on your holidays.

  • Stayed: October 2012
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4  Thank Michaelbobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacapri_GoldCoast, Manager at Anacapri Holiday Resort Apartments, responded to this reviewResponded 8 November 2012

Dear Michaelbobby. I am sure you would understand that we are shocked and saddened by your review as we are more familiar with great reviews for our 3.5 star property. We have been unable to identify you as someone who has recently stayed at Anacapri so are unable to contact you directly. Whilst we endeavour to check all units after cleaners have finished, this is sometimes not possible when cleaners work long hours. Certainly if any of your issues had been raised with reception during your stay they would have been addressed immediately with either ourselves or the cleaners attending. We have addressed your concerns with our cleaning contractors and are ever diligent ourselves.
The Body Corporate rules state that at no time is noise to affect other guests, nor any excessive noise after 9pm. We do not allow parties at any time and noise is addressed immediately. We are a predominately family holiday accommodation site and the 3 bedroom units lend themselves to the larger family groups. We have an after hours telephone service to provide assistance through our on site resident management . This facilitates appropriate action being taken.
Please rest assured that if any concerns are raised we will address them with respect and diligence. We trust that your enjoyment of our facilities and our handy location helped make your holiday a fun time.

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Reviewed 20 August 2012

Arriving late in the evening with 6 kids we were quickly settled in with a warm welcome from Lynn who was soooo helpful and was always willing to give help and assistance. All our theme park tickets were purchased through the front reception office which made things so much easier, with the load of kids and trying to find our way there. We were in a 3 bedroom apartment on the 16th floor. The apartment was lovely, clean, spacious. All the basic necessities needed and with a beautiful view from all sides of the apartment. I would definitly recommend this for families with young or older children. Its not to far from the central Surfers Paradise but not too close also to have all the hustle and bustle of the city life. I would like to say a special thank you to 'Lynn' who at the reception was fabulous and always had a welcoming smile. Pray we will holiday there again, with our families, friends and colleagues. Ia manuia. Molly.

  • Stayed: August 2012, travelled with family
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4  Thank Molly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacapri_GoldCoast, Manager at Anacapri Holiday Resort Apartments, responded to this reviewResponded 27 August 2012

So happy that you enjoyed your stay. We love the Gold Coast and hope to see you again. A joy to our job is having guests return again and again as we watch families grow. Judy

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Reviewed 9 August 2012

The minute we walked into the apartment, it was a nice feeling..... spacious, clean, well laid out, air conditioned, and all necessary equipment, own laundry,new washer & dryer, ironing requirements. Bathroom has bath as well as shower. Kitchen well equipped with stove and oven, microwave, new fridge. Tv has Foxtel as well, own private balcony with table and chairs, door to balcony also from bedroom. Plenty of storage space.
We were lucky to have found this venue on 'Travel Zoo' special deals, half price for 5 nights.
Thoroughly enjoying our stay. Full secured parking underneath, situated between Nerang River and the beach. Easy walking distance - we've already walked all over the place......
Oh! ..... and it has heated pool and spa, and gymnasium. Friendly, helpful staff. Will definitely be staying here next time we come this way.

  • Stayed: August 2012, travelled as a couple
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7  Thank LozandMike7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacapri_GoldCoast, Manager at Anacapri Holiday Resort Apartments, responded to this reviewResponded 29 August 2012

Dear Loz and Mike

We thank you for your great review of Anacapri and especially for posting your holiday photos. We would love you to come again and hope you joined our free VIP club for frequent visitors. If not please mention that you are a returning guest when you next organise a holiday with us and we will happily give you the benefits.

I love the view of hinterland and river, and your night shot of the wheel is just as it is.

Cheers for now
Peter and Judy
Managers

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