We were looking forward to staying at focus, it was our first family holiday in 2 years and had been looking at the pictures on the Internet of the rooms and they looked great. When we arrived we stayed in room 41, I was a bit disappointed when we got into the room and it was very old nothing like the pictures on the website. The blinds were fithy, the laundry door was broken and half falling off, the ensuite shower head sprayed all around the bathroom when you turned it on, the bed quilts smelled
and looked like they hadn't been washed for a while and none of the
doors locked which meant I did not sleep most of the first night we were there because I was so worried my two year old may wake up and open the door while I was asleep. Anyway the next day we went to reception and they organized to have the doors fixed, we stayed in that room another night then we found our next lovely surprise! A USED NEEDLE! My husband found this when he put his hand on it in the bedroom cupboard. I went to reception and told them about it they were concerned but not overly they said they would get someone to come
and remove it, I said I would like to change rooms they gave us keys to unit number 8 and it was lovely our stay from then on was great I just wished we had have had this room from the beginning because it ruined the first few days of our holiday being in that room. I don't think I would stay at focus again just because of the risk of getting one of those horrible old rooms again if I was guaranteed the nice apartment again I would definatly stay but the old rooms are a nightmare.
- Official Description (provided by the hotel):
- Focus Apartments is situated at 114 The Esplanade, Surfers Paradise - we're the round, 32 storey, white building that's right opposite the beach. We are within easy walking distance of Cavill Avenue - the hub of Surfers Paradise. With convenient underground parking and intercom security access, Focus welcomes you to the Gold Coast, 365 days a year. ... more less
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- Also Known As:
- Focus Apartments Surfers Paradise, Gold Coast, Australia