I had no problem with this apartment as we booked 2 x 3 bedrooms No 54 on the 13th & No 50 on the 12th floor. Most reviews seem to show that this apartment is the perfect one BUT IT IS NOT.
We are not very particular about the cleanliness as we would rate the cleanliness as so-so and we don't really care as the apartments are just for us to sleep. We left the apartment early morning and back late night everyday during our stay.
The location is not as perfect as some of the reviewers had mentioned it is just located at a good location as we think that there are other apartments with better spot.
We are not really test the service level as we just there to sleep. No other services required.
We had a great time in Gold Coast but not with the apartment experience.
It started when we touched down in Kuala Lumpur Airport, i had received an email from Focus Apartment saying that they are charging us for the damages that we didn't do it. And the amount they are charging is ridiculous, almost AUD 200.00 for a torn bed-runner and bathroom shelf.
We were wondering how a bed-runner can be torn if we not even use it? it is definitely was there before we came in. And the shelf is already broken when we came in that late night thus we assumed that the BEST ROOM they can provide to us is this room with a broken bathroom shelf. Like i said earlier, we just don't really care as the apartment is just a place for us to sleep.
I did found that this Apartment apartment did took advantage to make extra money by charging the visitors who is living thousands miles away. They know that we will never come back to the apartment to seek justice. And ofcoz we will never return again. Never. They are good in make up stories. So please be careful.
- Official Description (provided by the hotel):
- Focus Apartments is situated at 114 The Esplanade, Surfers Paradise - we're the round, 32 storey, white building that's right opposite the beach. We are within easy walking distance of Cavill Avenue - the hub of Surfers Paradise. With convenient underground parking and intercom security access, Focus welcomes you to the Gold Coast, 365 days a year. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Agoda, Traveltool, S.L.U. and Priceline so you can book your Focus Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Focus Apartments Surfers Paradise, Gold Coast, Australia