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“A popular place!”
Review of Focus Apartments

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Focus Apartments
Certificate of Excellence
Reviewed 17 May 2010

You only have mention topeople about the round building at Surfers and everyone knows Focus Apartments.
Excellent value for money, well furnished apartment with so much room; we could have taken the kids with us too and still would have had room; the views up the coast was something that I could live with.
Pool/spa and gym facilities were excellent; no queuing to use!
So close to the main street and all the restaurants.
Front office staff were warm and welcoming.
Yes, I could definitely live there!

  • Stayed: August 2009, travelled with friends
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1  Thank HelenG30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pam_kay6, Guest Relations Manager at Focus Apartments, responded to this reviewResponded 18 May 2010

Good to hear you had an enjoyable stay at Focus Apartments. Our apartments are indeed very spacious and we have recently upgraded many of them. The ocean views from the two bedroom apartments are delightful and it seems as if the coastline goes on forever. These apartments are also facing north so they catch the sunshine.

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168 - 174 of 194 reviews

Reviewed 13 May 2010

I recently stayed at Focus Apartments for a week long holiday from the US. Service from the staff was great, check in/out ran smoothly and they seemed quite knowledgeable about tours and local restaurants etc. The apartment building was built in the 70's but it was modern and spacious on the inside. It looks like it has just been renovated. We also had a fantastic view of the ocean from our room. It seemed like great value for the coast. There was easy access to the beach and there are also heaps of restaurants and cafe's close by. The best place I ate was at Chang Mai which is right across the road which I strongly recommend. All in all a great holiday and I would stay here again.

  • Stayed: May 2010, travelled as a couple
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1  Thank DarylUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2010

service from staff was great. vies from loungeroom was great, kitchen was moden and well equipped. main balcon was dirty and yello looked liuke hadnt been cleaned it years. windows in rooms were bodys, some got stuck or wouldnt open at all. lots of coffee and cigarette stains covered the coffee table and bed side tables. the bed matress was thin with spring poking out every where while the bed frame was wonkey with slats missing and the linnen was very 70's style with a dreied blood stein on the sheets. in the 2nd bedroom no problems, each of the singlke bed had a nice thick matreess and clean linnen, ashame that main room wasnt this great, sonsidering there was only 2 of us staying. Half the lights didnt work or bolbs wer blows. ( matnince was quick to fix the light in bed room) the apartment in general was quite dirty cobwebs and dead insects on the walla and light fitting.was very disapointing to our stay.
on check out i was asked many of times if the room number i gave them was the right one, as i wasnt on the computer anywhere... after 20 mins of receptionist clicking on the computer and tping she said all done. but y do i have a funny feelign that we were origionlay put itn the wrong room as it was dirty, thins not working , balcony had no table or chairs to to enjoy breakfast on. and when we arrived back after our days out we had noticed that some thins were moved around or changes ( wiht no other report for maitnence made, could it mean that staff or owner of appartment was enterign wiht out authorisation. Sad to say but the laoun chair and scrathced dinidg tabel was the highlight of our week long stay. i found the photos on there web site of the appartments to be missleading and false. i woulkd not recomend a stay here even iof u got it a good price. man whilw the pool was nice- warmer then the actual beach. and the secure parking?? not so secure the doors dont lock and are half broken, and dirty with emoty oils for cars and car parts and broken furniture, couldn't fit my small car in the garage :(

  • Stayed: September 2009, travelled as a couple
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6  Thank Petra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2010

Built in the mid 70's the apartment building is showing its age both in appearance and structurally. However the building has fantastic views and is in a great location with easy access to beach and Surfers Paradise. The lift areas were disgusting on some floors and the walls looked like they had not been cleaned in some time (too disgusting to go into detail!). Our apartment was clean but very basic (we had to buy a spatula and frying pan to do fried eggs). Service was basic - enough to take the money from us but not much help on anything else. There was little to no contact when we had a problem with our unit (several units seems to be having similar problems at the time we were there). It was not easy to contact anyone out of reception business hours. Priced between $300-355 per night over the xmas period it is poor value for money with little on offer other than location.

  • Stayed: January 2010, travelled with family
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2  Thank Briz_Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2010

The same group of friends and I have stayed in Focus Apartments twice now, the first time being January 2008 and the most recent January 2010.

Both Apartments we have stayed in there have been good value for money between a group of 5. The most recent apartment we stayed in was apartment 18 on level 4. The whole apartment was completely tiled,three bedrooms (although one is very small) one bathroom & ensuite, separate laundry, balcony's off all three bedrooms plus off the kitchen and living area.

I do have to agree with the other comments of cleanliness. Our apartment wasn't too bad, however walking around the apartment barefoot does leave your feet very dirty. Having said that, we did spend alot of time out on the balcony which the cleanliness of an outdoor balcony floor can't really be helped.

We had a few things in our apartment that could have been improved, such as the towel rack in the main bathroom coming away from the wall, and therefore not sturdy enough to support a wet towel. The lid of the washing machine came off when loading once however was easy to reattach. Supplies of toilet paper are very limited (only 2 rolls, 1 for each bathroom on arrival) which between 5 people gets used very quickly.

I would also agree with comments regarding the customer service of the ladies at the front desk. Upon check in we had to settle some outstanding payments, which required some guests, who had not yet arrived from the airport to make payments. The woman who dealt with us was very rude, and would only supply us with 1 key (for 3 people) until the remainder of the balance was paid.

Overall both experiences have been enjoyable and I would return.

  • Stayed: January 2010, travelled with friends
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1  Thank gld1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2010

In a nut shell - lack of air-conditioning, sub-standard rooms, old 14 inch TVs, fans that doesn't work, paint peeling off the ceilings, dirty lounge suites, unsafe Gym equipment, DISGUSTING!!

  • Stayed: December 2009, travelled with family
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4  Thank FamilyBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2009

For $110 a night for a two bedroom apartment, Focus is good value on the Coast. The Focus has lost it's focus. From the missing lightshades, peeling paint and broken furniture, this place has seen better days and the staff do nothing to enhance the experience. More of a "schoolies" or boys holiday pad, you will see lads coming into the lobby with slabs of beer on their shoulders ready for a few days of drinking.
Asked where a good seafood buffet was, the front desk staff didn't even know about the excellent restaurant just next door! The gardens are great, tennis court is well maintained, but kids drinking beer from bottles in the pool and spa was off-putting.
The two sofas in the lounge both had broken backs so were very uncomfortable to sit on.
The wardrobe had just 3 coathangers and a request to have more was ignored.
The downstairs restaurant has now closed, but a short walk (10 mins) away is Cavill Ave

  • Stayed: November 2009, travelled with friends
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2  Thank beanbagdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Focus Apartments

Address: Focus Apartments 114 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #32 of 124 Speciality Lodging in Surfers Paradise
Price Range: £113 - £283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Focus Apartments 4*
Number of rooms: 55
Official Description (provided by the hotel):
Focus Apartments is situated at 114 The Esplanade, Surfers Paradise - we're the round, 32 storey, white building that's right opposite the beach. We are within easy walking distance of Cavill Avenue - the hub of Surfers Paradise. With convenient underground parking and intercom security access, Focus welcomes you to the Gold Coast, 365 days a year. ... more   less 
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Also Known As:
Focus Apartments Surfers Paradise, Gold Coast, Australia

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