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“beautiful room and warmhearted staff”

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Moorings on Cavill Avenue
Certificate of Excellence
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“beautiful room and warmhearted staff”
Reviewed 4 January 2014

Loved our stay! We had a high floor apartment and it was quite spacious with river view. We enjoyed all the benefits of the apartment, full kitchen just like home. Great place to meet up with friends and we were extremely happy. Great pool area for us especially look so beautiful when look the pool over the balcony when the night is coming. Swim pool next to the river, how good is that:).
All the staff from all sections of the hotel were very professional and really kind. They even prepared Christmas candies and card for us after our checked in on Christmas Day. Big surprise when we found the key with card and candy in the sofa.
We didn't know how to use the touch screen stove and want to know some travel tips, so we came down to reception to seek help on Boxing Day, Gracie was about to close the reception while it's passed the closing time, but she still called Jacky to come to show us how to use the stove, and gave us so much useful information for our trip while when we were waiting for Jacky. Jacky was very patient to show us how to use the stove. and we had delightful and made our stay a joy. Would definitely return and recommend to others

Room Tip: you can see great scenery from the window of high floor apartment
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Shuyan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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816 reviews from our community

Traveller rating
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413
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (272)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
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English first
Sydney
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 December 2013

The room had a fantastic view of nerang river with a spacious balcony where we had our breakfast. You can also see this view from the kitchen! Great value for $110+ per night! Surprising enough, we slept very soundly. The apartment is well-insulated from any outside noise.

Little things we grumbled about are; there's only 1 toilet roll provided to the unit, and 1 set of bath towels (we're staying for 4 nights!), they charge for any spares. Also, most of the apartment units/hotels we stayed in the past have salt, pepper and oil in the kitchen, and they didn't have it; had to run to woolys in the morning to buy it. The pool/spa closes at 9pm, which was a bummer as we always came back at around that time. Bedroom and lounge was a little dusty, and we kinda blamed that for my continuous sneezing, and his skin rashes but it was tolerable.

Over all,it was an amazing stay at the Moorings! Recommended if you're looking for a great-value accommodation with most of the boxes ticked!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sandy U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 December 2013

We stayed for 10 nights leading up to Xmas and were not disappointed. This was out first time at the Moorings. On previous trips we have stayed in the in the heart of Surfers as is the Moorings but at other accommodation. The consistent number 1 rating on TripAdvisor drew us in to want to try the Moorings and I'm pleased to say we would choose to stay there again.
The location is excellent if you don't have a car as Woolworths (supermarket) is right across the road, a Liquorland just a short walk away in the Chevron Renaissance complex and the bus stops are just a very short walk away out front on Ferny Avenue. Despite it's location, it is very quiet to outside noise.
Our unit looked over the river and we enjoyed waking up to and watching the river activity such as paddle boarders, the cruise boats coming and going, jet skiers and the like. The gardens and pool area are kept scrupulously clean, tidy and maintained to a very high level.
All of the girls at the reception desk were extremely friendly and only too happy to help if help was needed.
We will happily recommend the Moorings to friends and family.
Thanks again to everyone at the Moorings.
The Lynch family from Adelaide :):)

Room Tip: Ask for a room with river views.
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  • Stayed December 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Julee64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 December 2013

Kindly pardon me as this is my first time posting a review. I've been a regular traveler and NEVER bothered to post any review as most of the places I've stayed are either as expected or below expectations. However, many thanks to the various reviews posted on TripAdvisor; I decided to go against my friends' advice as they say some of the reviews can't be trusted. To whoever is reading my post, this is purely a personal experience that I've had so your level of expectations may differ from me so do remeber this critical point. Prior to this trip, it was almost a good 15 years ago since I last visited Gold Coast and so no memories of whatsoever. I didn't mention a single thing about how the apartment looks like or what to expect to my spouse or my kids.
When we arrived at about 9.30am, Phoenix welcomed us to their property and offered to look after our bags as our apartment was not ready. She even took the time to go through with us where to have good breakfast and the most impressive thing was that she took the time to make all the necessary reservations for our bus shuttle to pick us up to the various theme parks and also our airport transfer which was not an obligation on her part. Absolutely GREAT service, especially for us who were not familiar with how to go about making all the necessary arrangements for the shuttle pickups. She certainly took a load off my shoulders.
When we returned from Sea World and opened the door of our apartment, trust me....we were really blown away by the magnificient view. It was exactly what you see in some of the pictures posted. BEAUTIFUL, my family was like going WOW!!!!! Coming from a hot country like Singapore, I was a little worried about how cool can the apartment be as it was a hot period when we were there but trust me come night, we had to cut off the aircon as the breeze was cool enough to keep the whole place wonderfully ventilated.
We really took the effort to ensure that the all the utensils and cooking area were cleaned and kept tidy when we checked out. I hope the rest who are going to use this place do take that extra effort to help out on this as every single effort will go a long way in ensuring that this place stays attractive to future guests. A big thank you to the team at The Moorings. Cheers!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Oscarsee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2013

Being in the city center yet not one of the high-rises, the Moorings is not labeled as a landmark in the Gold Coast. However, the experience of my few nights stay in the Moorings was definitely much more than what I expected.
The 2-bedroom apartment with river view I had for my family got absolute fabulous view of Nerang river. The room was spacious, tidy and clean, and perfect for a small family or just a couple.Locating close to all remarkable restaurants and supermarkets made the Moorings being so handy with everything we need for holiday.
Although staying in the city center, it was not noisy at all during my stay in the Moorings. We enjoyed our peaceful nights after some quite busy holiday schedules and my son had very good sleep.
On our last day we decide to just stay in the resort and have a relax. BBQ area was beautiful and clean, pools were fantastic in the late dusk time. My boy especially loved the table tennis in their game room.
By the way, the reception team was also outstanding. Erin gave us a very warm welcome when we was checking in, Phoenix helped us a lot with her kindness and patience, Gracie was friendly and nice as well. Looking forward to see you all next year!

BeatriceZ

Room Tip: Rooms with Nerang river view
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeatriceMMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2013

The hotel was really really good, service and staff were excellent, helpful and friendly and the room was very practical. King size bed, separate room for the toilet and full kitchen which was a life saver. Beautiful apartment in good location for the price of a hotel, easy parking, all amenities to stay longer or even have a dinner party in house! Husband loves balcony where he can smoke.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pisces F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2013

This is a very comfortable & value worthy apartment. Very good view and good location. The reception is friendly and helpful. We will definitely stay @ the Moorings if we travel to Gold Coast again. Thanks so much to the team especially to Erin, she is friendly and kind to us.

Room Tip: Higher floors have very good view.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Crystal-Lv2Apt9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moorings on Cavill Avenue

Property: Moorings on Cavill Avenue
Address: The Moorings 63 Cavill Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 123 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Moorings on Cavill Avenue 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Moorings on Cavill holiday apartments accommodation is the ultimate holiday destination combining the perfect Gold Coast location with the serenity of absolute river frontage. Moorings on Cavill is a boutique style accommodation apartment's hotel with 1 or 2 or 3 bedroom self-contained, air conditioned apartments. We also have 1 Penthouse accommodation apartment. All the apartments have fantastic views of the river and is located a short 5 minute walk to Surfers Paradise beach. We have direct access that leads directly onto riverfront boardwalk and close to the patrolled beach. We offer a choice of superior and deluxe apartments as well as budget accommodation apartments. Many of the apartments have been renovated with the deluxe being the most recent. Moorings on Cavill offers a free booking service to all the tours, shows and attractions that the Gold Coast has to offer. We can arrange all of these prior to your arrival or after you arrive .and decide which attractions you wish to visit. If you would like transfers from either the Brisbane or Gold Coast Airport by coach or private service please let us know and we can arrange this for. Just advise us your preference and flight details then we can advise you of the costs and make the bookings to make sure you have a hassle free vacation in Surfers Paradise. Call our reservations team direct for more great deals and a great accommodation apartment. ... more   less 
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Also Known As:
Moorings On Cavill Avenue Hotel Surfers Paradise
Moorings On Cavill Avenue Surfers Paradise, Gold Coast, Australia

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