The Silverton was a let down from the time we arrived.
At check in the staff were unfriendly and unhelpful. After requesting an early check in we were unable to do this and told to come back in the afternoon when the rooms were ready. When we came back reception was closed and an older women who must have lived at the Silverton called the managers for us, lucky she was there otherwise we would not have been able to get in!
Our room smelt like fish, it was dirty, dusty had dirty fingerprints all over the place. The furnishings were ok but the bathrooms were well overdue for a makeover.
We did not get fresh towels/soap/toilet paper/sheets etc daily and were told to do our own dishes and take own rubbish to basement on departure or the credit card may be charged...I thought this was part of what you paid for?
If we had paid $50 per night rather than $100+ I may have been happier with the state an value of the Silverton.
- Official Description (provided by the hotel):
- Silverton offers accommodation for holidays in 1, 2 or 3 bedroom fully self-contained apartments with full resort facilities that have breathtaking views in all directions which include..... ocean, Surfers Paradise, Broadbeach, direct undisturbed hinterland and main river with the activity of water sports and boats by day. Afternoon BBQs with the sunsets in the background, families swim in a gorgeous heated pool, and sit back to enjoy a cold beverage in the open surroundings that Silverton has before heading back to your unit to watch the kaleidoscope of brilliant lighting over the Goldcoast which Surfers Paradise puts on display, this will take your breath away. ... more less
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- Also Known As:
- Silverton Holiday Apartments Hotel Surfers Paradise
- Silverton Holiday Apartments Surfers Paradise, Gold Coast, Australia