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Silverton Holiday Apartments
Reviewed 22 September 2011

Booked in for 2 nights in august 2011. Had difficulty obtaining room key from reception which was closed. Room sizes were good but extremely dated. There was toast under a couch cushion from a prior guest?
Didnt like location on gold coast, on busy rd on wrong side of highway. Views from room over river were pleasant. Overral dissappointing and should have read these reviews before booking

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Longhaul4477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 - 118 of 143 reviews

Reviewed 27 August 2011

I could not fault the view that we had but was dissapointed in the cleaniness of the place.
Cheap accomodation well does that mean that the bathroom is suppose to be mouldy and the vanity doors are rotten.
The windows were filthy the kitchen needs updating 1 teaspoon in the draw and 23 dessertspoons work that one out.
Top floor view awesome but noisy from the traffic even though we were 15 floors up and the vents running 24 /7 were very noisy wont be back.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
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2  Thank Dianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2011

first of all i called to advise we will be checking in late.they said No worries we will put your key in a box for you. we got our keys find out we didnt have the disc to swip to use the lifts to get up to our room. so we called Managment who sent there child out to give me the key.
Once we got into room we notice the couch was all ripped, the Mirror in the Bed room had a Disgusting White smudge mark with hair on it and that there was also a Earring left on the bed side table from the previous guest. I then went down stairs and called the manager the room was in a terrble state. she said there is nothing she can do. there was no other rooms we can stay in and a cleaner will clean it tomorrow!
After dinner when we went back to our room to have a shower we then Relised we had no towels to have a shower! the bath room was just disgusting! body hair was EVERYWHERE!! and the bottom of the toliet leaked out!! when we went to bed Dirty and cold we then notice we had no blanket to keep us room! ( so we had no sleep after a massive drive to get there)
the next day once the sun was up we could see the room even better, and it really did get worse i didnt know which part of the hotel was cleaner to sit on, the Bed, couch or floor!!! we were meant to stay for 2 nights but we checked out 8 am that morning!! Even the weekend cleaner of the appartments was in disbelief in how the room was! the man at the recpetion said our room was just missed when the cleaners were in but tell me this... how can the cleaners miss the room if they removed the towels and Blankets??

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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4  Thank Laukn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2011

We had a great view over the river. Spacious 2 BR apartment in a handy location. comfortable and clean.

Needs general maintenance ( venetian blinds broken, dated appliances, partially equipped with crockery and cutlery ) Our room had no number on the door

Needs attention to housekeeping ( no detergent/washing powder/ soap) Also be aware that standard issue is one pillow per person and no extra blankets

Stale smell in the 13th floor lobby

Vaccum cleaner useless and no broom

Room Tip: ask for a room with a river view on the upper levels. We were on the 13th floor and had a great view...
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  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank monag8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2011

The Silverton was a let down from the time we arrived.
At check in the staff were unfriendly and unhelpful. After requesting an early check in we were unable to do this and told to come back in the afternoon when the rooms were ready. When we came back reception was closed and an older women who must have lived at the Silverton called the managers for us, lucky she was there otherwise we would not have been able to get in!
Our room smelt like fish, it was dirty, dusty had dirty fingerprints all over the place. The furnishings were ok but the bathrooms were well overdue for a makeover.
We did not get fresh towels/soap/toilet paper/sheets etc daily and were told to do our own dishes and take own rubbish to basement on departure or the credit card may be charged...I thought this was part of what you paid for?
If we had paid $50 per night rather than $100+ I may have been happier with the state an value of the Silverton.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank kp800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2011

Poor experience. Chronologically: asked for early check in on booking, on arrival was told this was not possible (no problems with this) reception said to come back at 2pm.. arrive back at 2pm reception closed.. after a few phone calls someone came to allow us into our room. Also had to sign a contract undertaking to clean all the dishes and take out all our own rubbish. The room smelt of fish (strongly) and was not clean, crumbs, smears and stains. Very old dated furniture and fittings too.

Tried to visit firends on another level, could not disembark the lift on any other floor, and got locked in the stair well trying to use the stairs and had to be rescued by said friends. Concerning. Upon check out we couldn't not even find the skip bin in the basement to put our rubbish in.

Some of the old nature of the furnishings would be tolerable if the staff were friendly and helpful, and the place was clean. The staff were weird, uncomfortable to deal with, and not welcoming at all. Very odd set-up, not sure how this place keeps afloat.

Room Tip: Some of the units appeared better than others, I would just avoid full stop based on the staff.
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  • Stayed: July 2011, travelled as a couple
    • Value
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3  Thank seldom_grounded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2011

The rooms are big, the price is reasonable and the view of the Nerang River is great but that's about all. The carpets are very dated and they smell. The walls have holes in them and the furniture is so old. There is a very musky smell in the apartment as well as the corridor. The kitchen is well stocked but the pots and utencils aren't clean. I had to wash them and it was difficult to do a good job without scouring pads. The location of the apartment is alright. Food outlets are not very far away.

Room Tip: Get the view facing Nerang River.
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  • Stayed: June 2011, travelled with family
    • Value
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1  Thank LIMLAYCHOO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silverton Holiday Apartments

Address: Silverton 2940 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #119 of 124 Speciality Lodging in Surfers Paradise
Price Range: £64 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silverton Holiday Apartments 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Silverton offers accommodation for holidays in 1, 2 or 3 bedroom fully self-contained apartments with full resort facilities that have breathtaking views in all directions which include..... ocean, Surfers Paradise, Broadbeach, direct undisturbed hinterland and main river with the activity of water sports and boats by day. Afternoon BBQs with the sunsets in the background, families swim in a gorgeous heated pool, and sit back to enjoy a cold beverage in the open surroundings that Silverton has before heading back to your unit to watch the kaleidoscope of brilliant lighting over the Goldcoast which Surfers Paradise puts on display, this will take your breath away. ... more   less 
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Also Known As:
Silverton Holiday Apartments Hotel Surfers Paradise
Silverton Holiday Apartments Surfers Paradise, Gold Coast, Australia

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