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“Great value, great holiday!”

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Silverton Holiday Apartments
Reviewed 8 September 2010

We have been to Surfers a number of times and we found Silverton to be very affordable, ideal location half way between Cavill Ave and Broadbeach- walking distance to both. Handy little supermarket and bottle shop across the road, lovely beach views from our room on top floor, also nice views of river overlooking the pool. We got engaged on the balcony of our room and we loved our stay! It rained a lot but our room was large and very comfortable. The only downside I can think of was the pool because it was quite small and there were some large groups staying so it was hard to fit in some days but the spa was lovely! Definitely recommend!!!!

  • Stayed: February 2009, travelled as a couple
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1  Thank Hilary0801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 - 136 of 143 reviews

Reviewed 26 August 2010

We are currently sitting at Gold Coast Airport after staying at the Silverton "Holiday" Apartments for 10 painful nights. We can't wait to get home so we can have a good nights sleep - and that is coming from someone who has a 15 month old son at home. We had more sleep while our son was a new born than we did at the Silverton Apartments. Sleeping problems - 1. There is currently painting maintenance happening where there are painters (poms that like to swear a lot) right out side the bedrooms or on your balcony. They start at 7am EVERY MORNING and would wake us up talking and swearing loudly. They either stop right outside your bedroom (make sure you don't walk around in your underwear) or go up to the higher apartments and talk loudly the whole way up the building. We complained about this and got told they were quite arrogant and weren't meant to talk but they would tell them again - next morning we still woke up to swearing painters. We were also told that is why the apartments were so cheap - ha!!! She said they were discounted to $80 a night (we paid $89) and originally they were $120 a night. She showed us the bit on the website that says there are painters and maintenance being done and it is only in the booking part and you have to scroll down to see it so it could easily be missed!! This ruined our holiday quite a lot - we found ourselves not wanting to go out late knowing we would be woken up at 7am - if I had been at home with my baby I would have got to sleep in an hour longer! One morning we heard one of the painters say "you wouldn't want to have a beer on these balconies" to which the other guy replied "I know, I've told them how dangerous it is but they don't care" - so after that we didn't even want to go out on the balconies. Reason number 2. when there is the slightest bit of wind, the bedroom window rattled like someone was shaking it, we tried putting paper between the window and the sill but this made no difference... and knowing we were going to be woken up at 7am made it even more frustrating. We complained and asked for another room to which we were told there was only one available a few floors above us (we were on level 6) and that we would still get the painters outside our room and the wind only gets stronger further up... the poor people above us! Reason 3. There is some bloody alarm thing that went off about 4 of the 10 nights... it almost sounded like a girl screaming and went on for hours. We think it was coming from a house across the canal but who knows... we mentioned this to the lady on reception who said it was the rowing boats practising - at 2am - yeah right!!!

I would not stay at this place again if I was told it was $40 a night let alone $120!!!

When we were leaving today we got our telephone bill and there were 3 calls on it... 2 we had made and a 3rd we hadn't. The 3rd one was for $13.50 to a number we didn't know that was for a duration of 5mins 32secs at 6.39pm. Funny thing is there was another call made from our room (we only have 1 phone in the room) that we did actually make at 6.39pm (the exact same time and day). We said the 3rd call wasn't made by us and the lady actually argued... we said well how did we make 2 calls at once to which she had no answer and we just refused to pay the extra $13.50.

Internet - the Silverton has internet access in the reception only (you cannot get wireless in your room). We took our laptop as we wanted to Skype our son but everytime we had to take our laptop down to reception and pay for it. The computers provided by Silverton don't have cameras so we had to use our laptop. You can pay $2 for 20 mins on the ones provided by them, or to use your own laptop, you have to pay $12 for 3 hours or we paid $45 for 2 weeks. The internet connection was crap - it says "signal best by reception" which we were sitting right beside and our connection would disconnect all the time when we were in the middle of skyping. Pain in the beep.

When we first walked into the room we thought woohoo look at the nice big spa bath... when we tried to fill it up the hot water ran out before it even got to the jets (not even half way)... no point in having a big spa bath. We had to have very quick showers or the water would go cold (and there were only 2 of us). When we asked about it, the lady said the owners decide the size of the water cylinders, some have big ones, some have small ones, unfortunately for us, the person that owned our room was tight!

The whole sleep deprivation ruined our holiday and I would never stay here again. Other than the things above, the actual room itself was ok. The floors are completely tiled so unless you want things sticking to your feet all the time, you need to sweep the floor a lot. The windows needed a clean which ruined the view a bit.

The cooking facilities, fridge, etc were fine.

The location was ok (the whole alarm thing is why I only give it a 3). It was good walking distance from the centre and the beach.

  • Stayed: August 2010, travelled as a couple
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2  Thank lana008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2010

I stayed at this apartment building and had a fantastic time. The owners Chris & Mel are wondeful people. They looked after us.

Stayed: March 2009, travelled with family
1  Thank liddy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2009

I stayed at the Silverton Apartments for 10 days over xmas and I can not fault them at all. Chris and Mel were very friendly and as I was travelling on my own they were always making sure I was ok and recommending things for me to do and see.
They have a very well stocked brochure rack in the reception area full of trips and excursions to do around the gold coast, and the guys on reception were only too happy to offer advice and help.
During my stay I stayed in 2 different types of rooms and both were well equipt with everything you would need for a self catering stay. The rooms were large, clean and tidy and the added bonus of cable tv was a delight.
The hotel is located right on Nereang river with beautiful views of the river and the ocean. Cavill Ave and the hustle and bustle of surfers paradise is about a 10 min stroll away, which is a good thing as Cavill Ave can become extremely busy.

I would definetly return to stay here.

  • Stayed: December 2008, travelled solo
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2  Thank adewar1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2008

Winter at the Gold Coast isn't all its cracked up to be. We had been staying somewhere else with no sun, no deck and no heated pool, and wanted a change. We found Silverton Apartments had it all. Clean, comfortable, not overrated, expensive or 'flash' it had evertyhing we needed for a comfortable stay with 3 children. The heated pool was a winner!

  • Stayed: July 2007, travelled with family
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2  Thank kiwimagnum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2007

The third time I've stayed there. In each case with family including an elderly relative. Absolutely good value for money - doesn't cost the earth and you get value for what you spend. If you're after a gold plated experience, then pay gold and go elsewhere, but if you want a good clean, well equipped apartment, then Siolverton of Surfers is great.

Its proximity to buses in both directions makes it a great family stop. Will be where I stay next time I need an apartment in Surfers.

  • Stayed: September 2005, travelled with family
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4  Thank KelvinNelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2006

We are coming to the end of a second three week stay with our two older teenage sons at Silverton, the first being Christmas 2002. The spacious apartments are clean comfortable and in a brilliant location next to the Nerang river but close walking distance to the bright lights of Surfers and many restaurants and attractions. The theme parks are a bus ride away and the rainforest an hour or two scenic drive if you have a car (though this is not essential given the location). We do not recognise the description given by the previous writer and safe secure parking in allocated spaces is provided beneath the building. The resident managers are helpful, friendly and informative both before and during the stay. The tranquil grounds overlook the river and are immaculately kept as is the sparkling swimming pool and jacuzzi. Yes there is some traffic noise - this is a busy urban area - but the location and stunning views more than compensate. Both times we have stayed the apartments have been fully booked- testament to the hard work of the managers and comfortable surroundings

Stayed: December 2006
4  Thank adelesussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silverton Holiday Apartments

Address: Silverton 2940 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #119 of 124 Speciality Lodging in Surfers Paradise
Price Range: £65 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silverton Holiday Apartments 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Silverton offers accommodation for holidays in 1, 2 or 3 bedroom fully self-contained apartments with full resort facilities that have breathtaking views in all directions which include..... ocean, Surfers Paradise, Broadbeach, direct undisturbed hinterland and main river with the activity of water sports and boats by day. Afternoon BBQs with the sunsets in the background, families swim in a gorgeous heated pool, and sit back to enjoy a cold beverage in the open surroundings that Silverton has before heading back to your unit to watch the kaleidoscope of brilliant lighting over the Goldcoast which Surfers Paradise puts on display, this will take your breath away. ... more   less 
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Also Known As:
Silverton Holiday Apartments Hotel Surfers Paradise
Silverton Holiday Apartments Surfers Paradise, Gold Coast, Australia

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