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“Enjoyable”

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Silverton Holiday Apartments
Manchester, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Enjoyable”
Reviewed 13 March 2011

I stayed there in february with my friend and my boyfriend, we all had a really good time there. The rooms were really nice, big spacious and clean, the pool was cleaned daily and the view from our balcony was really good, we were on the nerang river view but could also see the city!
The reception staff were very dopey and not very helpful it was almost as if they didn't want to be there at all!
The kitchen and bathrooms were a bit "tired" looking to put it nicely but as we didn't spend that much time in, it didn't really matter that much!
The facilities were good including sauna, small gym, table tennis and are free to use apart from the tennis rackets you have to pay $10 for.
I would almost certainly recommend these apartments, and look you get what you pay for!

  • Stayed February 2011
    • Value
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Helpful?
Thank emmaandjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
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  • Any
English first
Edinburgh
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 8 February 2011

we arrived to find this apartment no 28 absolutely disgusting. Windows carpets shower room horrible. We refused to stay and reported back to the letting agents. These apartments are for groups of girls or guys who don't care what they live in as long as their heads hit a pillow. Save your money and go elsewhere!

  • Stayed December 2010, travelled as a couple
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Helpful?
1 Thank SEXYSHOES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surfers Paradise hotels

Brisbane, Queensland
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 February 2011

Recently stayed here with a bunch of girlfriends for the big day out. Well positioned, only a 15 minute walk to Cavill Ave. The manager was a bit dopey, and didnt seem interested in charging us for the extra people we ended up having in our room! The room was good, nice balcony, clean.

  • Stayed January 2011, travelled with friends
    • Value
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Helpful?
Thank thehaylinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
byron
1 review
Reviewed 30 January 2011

We had booked 5 rooms for 3 nights, there was over 20 people Our rooms were all spread out with not 2 rooms being on the same floor and your room key only allows you to go to your floor only which ment if you wanted to visit any body you had to ring them and met them on the ground level so they could use their key to take you to there room very painful and made it hard for us all to be together.

The service from reception was terrible they have no personality and not helpful at all.

There was many smells, hallway smelt of urine and Our level smelt really bad the whole time we were there with a heavy smoker in the perminant resident unit next door (we took our 18month old baby). Not Impressed
Also the main bin smelt really bad and the rubbish shute was very small was no point in using it.

Bedrooms very hot in the morning no air cond in bed rooms
Supposed to have austar but didnt
Reception werent very helpful with carparking considering we had 5 rooms and 6 cars we couldnt park 6th car in car park even though silverton wasnt booked out. So had to leave car in visitors parking which was 6 hours only or get towed away. When asked to see if was possible to put car in car park answer was very rude saying 1 car per unit thats it
I would definatly never ever stay here again and definatly wouldnt recommend it to anyone.
P.s beds are bad and take your own pillow

  • Stayed January 2011, travelled with family
    • Value
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Helpful?
Thank dkc17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 January 2011

1. Dirty kitchen
2. Missing pieces to blinds
3. Uncomfortable beds with holes
4. Blood stains on bed sheets
4. Filthy couches with holes
5. Dirty TV with finger marks everywhere
6. Dusty, smelly rooms
7. No fan in toilets
8. Ceiling fan in main bedroom makes an annoying noise when switched on
9. No Air Con in bed rooms, just ceiling fans with a thick layer of dust
10. Booked for 5 people and only issued us with 4 pillows for the first 2 nights
11. Pictures look deceiving
12. Mattress in main bedroom slides off main bed
Tried to get a refund on the day we arrived but was unsuccessful
NEVER AGAIN!!!!!!!

  • Stayed January 2011
    • Value
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Helpful?
2 Thank Mojo2nv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 January 2011

I stayed at Silverton apartments for 3 nights - 3 nights too long!

The drama started before we even arrived. 4 days before our arrival I called to confirm our booking of 1x 2bedroom apartment and 1x1bedroom apartment. The manager said we only booked 1x1bedroom apartment and no other booking existed (even though my credit card had been charged $1000). She said instead we could have 2x1bedroom apartments and people could sleep on extra bedding/couch.

8 of us checked in to 2, 1bedroom apartments (one on level 4, one on level 7). Our level 7 room had a mouldy shower, no extra bedding (which we paid $300 for), a bike lock around the fold out couch and a condom wrapper under the couch - I WAS DISGUSTED. We called reception and the emergency mobile number constantly for a number of hours, however as it was New Years Eve no one answered. We finally got through to Angela (at 1:30am!!!) and she said that we had not paid for extra bedding (even though I had the copy of the invoice) and that she would come up to us to sort it out - she never did. WE HAD TO SLEEP ON THE FLOOR.


The next morning (Saturday) I went to sort out the situation - but reception was closed for New Years day. We did not receive the extra bedding until 5pm that day - one trundle bed and one 10cm high mattress to go on the floor. We said we just wanted the fold out couch but she said she didn’t have the key to the bike lock that was wrapped around it and that the thin mattress would have to do – then turn around and walked out of the apartment.

Finally on Sunday reception was open (only from 8:30-10:30am though) and we went to sort it out. She said she would not offer a refund for the first night for the extra bedding as it was not in the computer and that “we should be happy we were able to have 4 people in the apartment when we had only paid for 2 people”. How this woman still has a job is beyond me – she has no clue how to run a business. We asked to contact the owners and she said they were unavailable but would get them to call us – AS IF THAT WILL EVER HAPPEN.

Oh and the pool was set at 27degrees, since it was 30degrees outside temperature, we chose not to swim. The only good thing about this place is that it is a short walk to Cav Ave and there is a nice little take away food place and bottle shop across the road.

I have stayed in a $30 a night, 2star hotel in Italy where the toilet was in the hallway and the view from the room was of a brick wall – and I would choose to stay there any day rather than Silverton!!

  • Stayed January 2011, travelled with friends
    • Value
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Helpful?
1 Thank hayleymvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 September 2010

We have been to Surfers a number of times and we found Silverton to be very affordable, ideal location half way between Cavill Ave and Broadbeach- walking distance to both. Handy little supermarket and bottle shop across the road, lovely beach views from our room on top floor, also nice views of river overlooking the pool. We got engaged on the balcony of our room and we loved our stay! It rained a lot but our room was large and very comfortable. The only downside I can think of was the pool because it was quite small and there were some large groups staying so it was hard to fit in some days but the spa was lovely! Definitely recommend!!!!

  • Stayed February 2009, travelled as a couple
    • Value
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Helpful?
1 Thank Hilary0801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silverton Holiday Apartments

Property: Silverton Holiday Apartments
Address: Silverton 2940 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #119 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Silverton Holiday Apartments 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Silverton offers accommodation for holidays in 1, 2 or 3 bedroom fully self-contained apartments with full resort facilities that have breathtaking views in all directions which include..... ocean, Surfers Paradise, Broadbeach, direct undisturbed hinterland and main river with the activity of water sports and boats by day. Afternoon BBQs with the sunsets in the background, families swim in a gorgeous heated pool, and sit back to enjoy a cold beverage in the open surroundings that Silverton has before heading back to your unit to watch the kaleidoscope of brilliant lighting over the Goldcoast which Surfers Paradise puts on display, this will take your breath away. ... more   less 
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Also Known As:
Silverton Holiday Apartments Hotel Surfers Paradise
Silverton Holiday Apartments Surfers Paradise, Gold Coast, Australia

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