I have had the need to stay at the Crown Plaza for several days over the last few months duew to work. I enjoy staying in tthis wonderful hotel and have found the staff courteous, helpful and accommodating. I have stayed in different rooms, different style of room and both in the Gold Tower and the general hotel. My experience in the rooms are they are well appointed, well furnished, well serviced and clean and tidy. Generally, as much as you can, I enjoy staying at this hotel. The hotel is well serviced with restuarants close by, and it is about a 15 minutte walk to Broadbeach and the range of eateries there. I can't comment on value for money as it was paid by the company, but there was a good atmosphere enjoyed. The only issue I have is that room service occasionally miss your meal, or don't deliver all you ordered, events which seems to have increased in frequency recently, but are easily resolved, and as the restaurant is busy most nights, understandable.
Over all, I enjoy my stays at this wonderful hotel, and having travelled extensively, have stayed in few better but a lot worse.More