We stayed at the Crowne Plaza for one night. The room was large and spotlessly clean, very quiet, and it was nice to have a balcony to sit out and enjoy the sunset. The hotel is just blocks from the beach. My only complaint is about the customer service. The staff were not very warm in receiving us at reception. More training should be provided to the reception staff, because the man I spoke with about finding a restaurant for dinner told me we would have to take a 10 - 15 min. bus ride over to the mall; fortunately another staff member overheard and told us that there were two good restaurants within walking distance. The breakfast is very expensive, and although I told them that my reservation through Booking.Com stated breakfast would be included, the staff would not budge, and so we chose to go elsewhere for breakfast. Our stay was ok, but could have been much more pleasant with friendlier, more helpful cusomer service.
- Official Description (provided by the hotel):
- Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Surfers Paradise Hotel Surfers Paradise
- Surfers Paradise Crowne Plaza
- Crowne Plaza Surfers Paradise Gold Coast, Australia