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“Great location between surfers paradise and broadbeach”

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Crowne Plaza Surfers Paradise
Ranked #6 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Bangalore
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Great location between surfers paradise and broadbeach”
Reviewed 28 May 2014

Located very well... right between Surfers Paradise and Broadbeach... you can easily walk to either of the two by accessing the beach right behind the hotel...

spacious well equipped rooms with great seaview,,. amazing revolving restaurant at the top with beautiful 360 degree views of the gold coast... could watch the sunrise right from the balcony...

downside... not much... the breakfast spread was not very good... hardly anything for vegetarian folks...

Room Tip: Get seaview rooms on the higher floors...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank herlekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review, 27 June 2014
Hello herlekar,

So very glad to see that you enjoyed your time with us - and in particular, the view and Four Winds 360, the revolving restaurant!

We appreciate your feedback in regards to the breakfast and vegetarian options. We are constantly working on our offerings, so I will certainly pass this along to our F&B team on your behalf.

Many thanks,
Victoria
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
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English first
Brisbane, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2014

The guy on reception put us on floor 23 - wow what a view. The rooms were extremely clean, and the beds were the most comfortable hotel beds i have ever slept in. They give you a card where you can choose your level of pillow from soft, medium or hard - but the ones provided were perfect. The location is amazing, we didn't get in the car once. We walked to Surfers A(about 15 min walk), and Broadbeach the other (about 5-10 min walk). The parking is easy without all the dramas of electric gates and doors etc. It will be fantastic when the trams start, because there is a station right out the front, and you could just get on and go where ever you want on the coast. It was a very lovely, relaxing weekend - just me and my best mate - two double beds next to each other (for that girlie chit chat), and a tv right in front of the beds, nice wine on the balcony checking out the amazing view - river to one side and ocean to the other. Fantastic!!!

Room Tip: Floor 23 - amazing views
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imfishinin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review, 12 June 2014
Hello imfishinin,

It certainly sounds like you had the ultimate girls weekend with your best friend, so glad that the trip and stay with us was everything that you wanted.

The trams should be operational in July, which will be very exciting and fantastic for our guests with a stop right out the front of our hotel!

Thank you for taking the time to leave us with your review,

Warm regards,

Victoria
Marketing Manager
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Australia
Level Contributor
140 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 27 May 2014

Booked this hotel for good value and not disappointed. On the highway but no noise. Close to bus stop. We took bus 777 from Coolangatta airport and walked one block. We were offered $25 for early check in as we got here at 9:30. But we left the bags and walked to casino which is 1.5 Km away. Hotel got 2 swimming pools. Smaller one is heated , just warm enough to swim and spa. Rooms are older style so very spacious. The rooms got glimpse of ocean view from even 4 th floor. Revolving restaurant in the hotel has $45 buffet special but we didn' get there.
Overall very happy with location price and rooms.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SandySydneyAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review, 12 June 2014
Hello SandySydneyAus,

Happy to see that you found the hotel to be good and good value. Next time you visit you'll have to come and try the Revolving Restaurant buffet.

Thank you for taking the time to leave us with your review.

Kind regards,

Victoria
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014 via mobile

Stayed one weekend at this hotel. Very spacious and comfy room with all the extras you could ask for. Modern and stylish facilities. Lovely balcony.
Could hear the ocean all night despite being a few blocks walk.

Loved it!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank natdeegs22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review, 29 May 2014
Hello natdeegs22,

So glad to see that you had a lovely time whilst with us. I have to agree with you - nothing beats being able to hear the ocean at night.

Thank you for taking the time to leave us with you review.

Best wishes,

Victoria
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2014 via mobile

I booked a wotif.com mystery deal labeled 5 star hotel in surfers. This property is very dated. The wallpaper in my room is pealing. There were abandoned drinks in the hallway when I checked in, the same drinks I passed this morning. Rust on door locks and fittings compliment the stale air in the corridores. To claim this is five star because it has a mini bar is an abuse to the star rating system.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MasonF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, General Manager at Crowne Plaza Surfers Paradise, responded to this review, 29 May 2014
Dear MasonF

Thank you for sharing your personal views on your recent stay at the Crowne Plaza Gold Tower. As discussed on your checkout, we are reviewing the room issues you encountered during your recent stay. We abide by strict standards to meet the 5 star criteria attained for the Gold Tower and I am disappointed that on this occasion, whilst booking the very accessible secret hotel rate deal, that your experience was not to your perceived standards.

Best regards,

Ian Pirodon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 May 2014 via mobile

Recent conference at the Gold Coast. Hotel slightly dated re decor , but clean with large rooms. I had a spa room in the 'gold tower' with a great view of the ocean. Room had huge king bed, kitchenette and laundry facilities.

Breakfast in 'relish' had heaps of choice. The function / conference areas were great and the food and beverage excellent. Great service all round with easy check in and check out. Would highly recommend for business travellers to the GC.

Stayed May 2014, travelled on business
Helpful?
1 Thank Dean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review, 27 May 2014
Hello Dean D,

So glad to read that you had a successful stay with us on your recent business trip and that you had such a fantastic food and beverage experience with us.

Thank you very much for your recommendation, in particular for business travelers.

Kind regards,

Victoria
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 May 2014

I really liked the room was really big with modern furniture, ocean view balcony and amazing bathroom. There is a large cafe and bar on the ground floor by the swimming pool, they are over praced. The location is not close to the towns of Surfers or Broadbeach so it is very inconvenient. The reception staff are very helpful to organise taxi, airport shuttles, booking restaurant but not friendly at all.
Overall I was happy to stay with them but not the perfect hotel to meet great service.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kody11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria T, Public Relations Manager at Crowne Plaza Surfers Paradise, responded to this review, 22 May 2014
Hello kody11,

Thank you for taking the time to leave us with your review. Your feedback is appreciated.

Best wishes,

Victoria
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Surfers Paradise

Property: Crowne Plaza Surfers Paradise
Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Official Description (provided by the hotel):
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast, Australia

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