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“Nice Hotel .. in the Middle ..” 4 of 5 bubbles
Review of Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
Ranked #6 of 33 Hotels in Surfers Paradise
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice Hotel .. in the Middle ..”
4 of 5 bubbles Reviewed 28 July 2010

This hotel was our 3rd stop in Australia; Hotel located on highway … bit far from action however, u can use the bus service to go to surfer paradise, Movie world, Sea World in which the concierge team were so helpful to show how to use the bus services.

I recommend to book the hotel with breakfast service as restaurants and café’s are bit far …

The rooms are wide, clean and the bathroom big with windows over magnificent scenes of the area… Was bit noisy of traffic .. but over all I have great experience.. The recipients and all the staff are helpful and have no issue …

Nice hotel … but my concerns it’s far from action..

  • Stayed July 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OrchiBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
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English first
Vienna, Austria
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 July 2010

Wunderschönes,grosses Zimmer, 2 King-Betten,tolle Aussicht auf den Strand.
Badewanne und Dusche,LCD-Flatscreen.Free-Parking
Topqualität, wie von Crown Plaza gewöhnt.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank anholy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 July 2010

Stayed 2 nights for business
Room 2212
Large room with 180 degree views
Large bathroom with spa bath
Great bed
Room was very clean
Booked breakfast which arrived on time, was hot and very tasty. Best hotel room-service breakfast I've every had.
Free parking
Fast check-in and check-out
Overall a great hotel and I will stay again

Now for the areas that could use improving:
Internet service was confusing and expensive
$28 for 100Mb in 24hrs, but once you logged off and then log back on, in that 24 hour period, its asks you to pay another $0.10 per Mb for full speed service or it will slow it down until the 100Mb are used.
I was working and needed full speed for Skype and VPN to my office
It should be a daily flat fee for full speed, like every other business friendly hotel

Went to the hotel's Four Winds Revolving Restaurant on the top floor, great views but very average food. I wouldn't bother again

The room next to mine had couples that liked a drink and they had their high volume drinking voices on all night. Even worse was the hallway noise that travelled unrestricted into my room. So every room service delivery and every door knock was noticed. It all stopped by midnight each night, so was bearable.

I still don't understand why hotels are built with such crap sound proofing. Seems like I can hear every noise in a hotel hallway, in 90% of the places I stay around the world

  • Stayed July 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BigBlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linlithgow, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 15 May 2010

stayed in the hotel for a 10 days and cant complain at all about the room or staff, not the most modern hotel room but the service was excellent. The pool and restaurant were great and not bad value, the fact that the internet was not free was a bit of a nuisance but all in all a great stay.

The hotel is located right between surfers and broadbeach so its a good 15 min walk between the two but only a 5 minute walk to the beach which is normally quite quiet.

I would go again

  • Stayed March 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ckennedy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 14 May 2010

I found a great deal online to stay at the hotel for a well deserved long weekend, whilst booking the room the description said rate is for double or king room and leave special requests in guest comments, so I requested the king room for my partner and I to share. Few days before the trip I called the hotel to inquire about my request about the king room and was told I can request it upon check in. BUT when I got there and requested it I was told it is not the procedure even though I have my request in writing printed on my booking confirmation. The staff who checked me in even commented on how little I'm paying for the room but fortunately he stopped himself before he became too rude.
Anyways, I got my king room.
My partner and I decided to order room service for the first night instead of going out, the ordering of the food wasn't the problem, but the order came wrong and we had to shuffle food around so we got what we wanted, and the food actually arrived cold (my partner's steak and my fish). Despite the coldness, it was yummy.
Back to the counter while checking out, a different staff helped me but still there was no smile, no thank you and no hope you enjoyed your stay.
On the plus side, the hotel is located conveniently close to surfers and a beach and has a great view (even the bathroom has a good view!). And the room was very spacious with a lot of walk and storage space.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank jaja_rita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 11 May 2010

I stayed here years ago before the renovation. Although the exterior and public areas look similar the rooms have been thoroughly modernised.

We stayed in an executive king room. The ocean view is more side on but you can see the ocean from your lounge or the balcony. The room had a large bathroom with a curved window around the bath looking out over the hinterland.

The revolving restaurant fourwinds is worth a visit for the views. The food is average but the views make up for it.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank CharlesDP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klang, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 April 2010

I would seriously recommend this hotel especially the King Superior room for honeymooners. My wife and I chose this hotel for our honeymoon and first trip to Gold Coast and we were so happy when we checked into our room. It was a huge room, with a nice big bathroom that provided us with separate shower, bath tub with jacuzzi, and mirrors all over. The room itself provided us with a 42" LCD TV, huge bed, tea making facilities, ironing facilities and enough space for us to play hide and seek.
The room came with this huge balcony, that oversees both surfers paradise, and the sea. It was all we could ask for a memorable honeymoon.
The hotel also provided us with complimentary drinks since it was our honeymoon.
We booked this hotel online about 2 months prior to going there, so we got good online deals ~ about AUD 139 per night
The only downside was that there was construction going on nearby, so sometimes it would get a bit noisy. Also, to stay here, I would seriously suggest to rent a car because it's 2 km away from Surfers Paradise. We rented from Cut Price Car Rentals and they provided us with an excellent car.
We would definitely go back to this hotel in the near future!!

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NirmalSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Surfers Paradise

Property: Crowne Plaza Surfers Paradise
Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Official Description (provided by the hotel):
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast, Australia

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