The room was getting pretty tired and in need of a revamp. We paid extra for an ocean view room and it really delivers on the view, but the carpets and fittings are all dated.
Service was really pretty poor, the receptionist at check in gave the clear impression she couldn't care less, and at check out it was only slightly better so I would say management have some issues to address here.
Having said that the tariff was pretty reasonable really, being opposite the beach, but for me there were too many boxes x'd on the negative side of the sheet. We tried to play pool in the recreation room but the table gobbled our $2 and then the coin reception replaced that with, too, so we gave up. Then we realised the balls had all been pinched. Same with the table tennis bats and balls. The spas were all cold. But the bed was pretty comfortable and the shower good once you adjusted the temp.
Anyway, if you're pressed for a bed and happy not to have ANY frills, this might do the trick, but for me, I'd like a little bit of friendly service or personality thrown in, and didn't get it here at all.
- Official Description (provided by the hotel):
- The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Chateau Beachside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Chateau Beachside Hotel Surfers Paradise
- Chateau Beachside Surfers Paradise, Gold Coast, Australia