Talk about the most underwhelming hotel experience known to humanity.
We arrived with high hopes of the hotel after viewing several photos of this excuse for luxury.
Our room was on the 28th floor, and we did have a very good view of the beach. That was the only thing that was appealing about this place. The couches were a filthy disgrace as pictured. We attempted to clean a small portion of it, and it SHONE.
The kitchen was FAR from satisfactory; dishes were stained, chipped and lacking, tiles were tired, cracked and dirty, the dishwasher was rusted and outdated. Very disgusting.
The bathrooms were mouldy and looked like they needed some serious cleaning. The showerhead in one of our showers broke while we were showering. It was a nuisance to get it replaced by hotel management. All else was functional though.
The beds were uncomfortable due to the age and state of the sheets and mattress. One of the blankets provided smelt of urine and we noticed some pubic hair was present on the fabric. This implies that the Peninsula Resort has a poor cleaning regime.
We paid for a FOUR-STAR hotel and experience, what we got as far less than that. Many things were broken, ripped and scuffed, including mirrors, deckchairs, dining chairs, walls, etc. The pictures on the website when we were booking were very deceiving. We did NOT get what the pictures showed on the website.
For future travellers, stay as far away as possible from the Peninsula so-called-*Resort*.
- Official Description (provided by the hotel):
- Located on the Surfers Paradise Esplanade, BreakFree Peninsula offers sweeping views from the Gold Coast hinterland to the wide expanse of the Pacific Ocean. Just 100 metres to the beach and 600 meters to the retail and dining hub of Cavill Avenue, the resort offers quality, affordable accommodation ideal for a weekend getaway or family holiday. Accommodation options include One, Two and Three-bedroom Apartments, most with stunning ocean views. If you want to pay a small amount more you can live it up Surfers Paradise style in the Two Bedroom Deluxe Ocean Apartments that have been completely refurbished. All apartments feature their own balcony, ceiling fans, hair dryer, in-room safe, Foxtel, security access and intercom, wireless Internet access (at a charge) and full kitchen and laundry facilities. Onsite there are many facilities to choose from including three swimming pools, children's wading pool and playground, heated spa, sauna, gymnasium, tennis court, BBQ facilities and in-room massage. Located just down the road from Cavill Mall, the shopping and dining hub of Surfers Paradise, and close to all the action of Surfers Paradise. Directly opposite the beach, BreakFree Peninsula offers family friendly facilities and the perfect location for your Surfers Paradise escape. **PLEASE NOTE** Air-conditioning is available in some apartments only. Hence it is on request but subject to availability. For your convenience we cannot accept bookings for same day arrivals outside of reception hours. Please phone during normal business hours prior to arrival to arrange after hours check in. Once a booking has been made we accept NO CANCELLATIONS OR AMENDMENTS to that booking. Party Policy: • Parties are not permitted in apartments • Registered guests only are permitted in apartments after 10pm • Excessive noise will not be tolerated Failure to comply with the above will result in the eviction of the guest/from the property. The property reserves the right to retain all accommodation paid. ... more less
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- Also Known As:
- Breakfree Peninsula Hotel Surfers Paradise
- Peninsula Hotel Breakfree
- Peninsula Apartments
- Surfers Paradise Peninsula
- Breakfree Peninsula Surfers Paradise, Gold Coast, Australia