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Breakfree Longbeach Resort
Certificate of Excellence
1 review
“Average”
Reviewed 27 May 2014

At first glance we loved the room! Nice modern bedrooms, bathroom, ensuite etc and awesome kitchen. Great views! Perfect location. But there were a few downfalls..grime around the shower, ants in the kitchen aswell as cockroaches found in the kitchen draws and in bedroom draws. Broken couch, old cigarette butts in bbq tray on balcony. Dirt under couch, dirty toilet in ensuite. The whole room was generally pretty dirty but the views and the location almost made up for it. Probably wouldnt stay here again only if we had to!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, General Manager at Breakfree Longbeach Resort, responded to this review, 5 June 2014
Hello,
Thankyou for taking your time to leave us with feeback on tripadvisor, we do take all comments and feedback on board so as we are able to maintain and maximise our guests satisfaction.

I have since contacted the owner in regards to the broken couch, and it will be replaced, in regards to the housekeeping issues, our staff do have to keep up to a high standard and from time to time things do get overlooked or missed, a quick call to reception and we would have had a staff member attend your apartment and fix the inconviniences.

We also had a staff member spray your room and we do 6 monthly pest control audits
I would really love for you to come back to Breakfree Longbeach when you next decide to holiday on the Gold Coast, we look forward to welcoming you back in the near future
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334 reviews from our community

Traveller rating
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    19
See reviews for
159
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

My family spent 10 days in Breakfree Longbeach in May 2014. It was our winter escape from Melbourne.

The view from our 26th floor room was fabulous. We were about 100 metres back from the beach and looked out over the awesome beach and the Gold Coast main strip. One of the bedrooms also enjoyed this view. The other two bedrooms looked west over the inlets and mountains.

The quality of the rooms was great as evidenced by the "Wow" from my kids when we entered.

It's about 5 blocks away from the heart of the Gold Coast, so a short walk and you are in amongst it.

We'll definitely be revisiting Breakfree Longbeach.

Damian.

Room Tip: Top floor (level 26) is the only floor with three bedrooms. The ocean view suits are awesome.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Damian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, General Manager at Breakfree Longbeach Resort, responded to this review, 5 June 2014
Hello Damian,

Well thankyou for your lovely feedback you have left us with on tripadvisor! I am so pleased that you got to enjoy the sunny weather up here on the Gold Coast and and enjoyed your stay with us here at Breakfree Longbeach! All of our rooms here at the Hotel have ocean views so it really is a pleasure waking up to beautiful views, and with a short walk to the heart of the Gold Coast you have it all at your fingertips

We look forward to welcomming you back to Breakfree Longbeach when you next decide to holiday!
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Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2014

This must be the best value high rise on the Gold Coast. The room had a great view of the beach with a nice balcony to watch all the waves roll in. Furniture was average but suitable for a 3.5 star resort and check in was easy. Staff were always polite and the pools were great. I would stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nibbles021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, General Manager at Breakfree Longbeach Resort, responded to this review, 5 June 2014
Hello,

I am delighted to hear that you enjoyed your stay here at Breakfree Longbeach!
The views from our appartments are absoloutely spectacular and we are only a short stroll to the heart of the Gold Coast, so there is lots to see and do
I will be sure to pass your lovely comments onto our staff, and we will look forward to welcoming you back to Breakfree Longbeach the next time you decide to holiday
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Manchester
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 April 2014

The tourist info office booked this for us as we'd been camping for three months and needed a break from noisey sites over Easter. Good value as the apartment had wow factor with large balcony & great sea views. It was luxury after a tent but agree with other reviewers that some refurb may be needed. Our air con & dishwasher didn't work and the fridge shelf broke, breaking my beer :-( and nearly ended up with glass in my eye. Minor issues though as everything else was great (we had a washing machine & drier so we were very happy) Our price seemed good value so haggle for a deal if they want a huge amount and demand all problems are sorted that day. The views are stunning.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PumpkinOnura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, Manager at Breakfree Longbeach Resort, responded to this review, 24 April 2014
Ww are pleased to hear that you really enjoyed your stay away from camping. Unfortunately maintenance issues do arise from time to time and i'm sorry that you experiences some. We appreciate your feedback and hope to see you back at BreakFree Longbeach next time you're on the Gold Coast.
Kind Regards
BreakFree Longbeach Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 April 2014 via mobile

Advertised as a 4-4.5 star apartment hotel, Breakfree Longbeach fell over with it's relatively non-caring staff & deteriorating facilities. Air conditioning and dishwasher were not functional, and the apartment's furnishings substandard and very dated.

The location is good, however, with a short 2min stroll to the beach, and an 8min walk to the heart of Surfer's Paradise. When completed, the GC Tram service will be located a convenient 4min walk away.

All in all not a bad place, just nothing special.

Stayed April 2014, travelled with friends
Helpful?
Thank Russell T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, Manager at Breakfree Longbeach Resort, responded to this review, 24 April 2014
Hi Russell, thank you for taking the time to post your review but I'm sorry if you have received the wrong information as our websites state that we are 3 1/2 Star NOT 4 - 4 1/2 star. We are please that overall you did enjoy your stay with us although there was a maintenance issue.
Thank you for choosing to stay with us and we look forward to welcoming you back again.
Kind Regards
BreakFree Longbeach Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morayfield, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014

We stayed here for three nights. Within ten minute of being in the room we realised the door onto the balcony was unable to be locked. I rung reception and complained as the safe in the room was also out of order so we had no protection of our property. They told me they would send someone up to look at it but it was safe due to being on the 11th floor and no one ever breaks in to apartments on the gold coast (which if you watch the news happens quite often). After the room being checked by the maintenance guy who agreed it couldn't b locked n organised parts n would ask reception to maybe get us another room. the manager then come and attempted to jam the door closed. claimed there was no other rooms to move us to. The door eventually got forced closed meaning we could not use it for the rest of our stay.they did offer for us to leave our personal belongings in their safe at reception but because the reception hours weren't 24/7 it was no point.
The room was dirty and there was stains on the bedding and furniture.
As we were a couple staying we were very disappointed with the bedding. King bed was just two single beds pushed together. Very uncomfortable.
Shower is extremely hard to get in and out of as the bath is quite high. If you are tall you will hit your head on the ceiling in the bath. Defiantly needs a rail to help people get in and out of. Anyone with Hip problems do not stay here.
air conditioner vent was full of dust which didn't help the hay fever the whole place needs to be renovated to bing it up to scratch
We stayed here due to the price and location. But wish we had stayed somewhere else.
Not worth the price you pay.

Room Tip: the best tip we can give u... don't stay here
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, Manager at Breakfree Longbeach Resort, responded to this review, 24 April 2014
Thank you for your feedback.We do apologise that some aspects of your stay did not meet your expectations. I did go to your room regarding your balcony lock I was able to fix the lock so that it did lock and a repair man was in the next morning and repaired the lock as I said that we would have one come in to repair the lock. The king bed in your room was a king split that can be unzipped to make two single beds if required. Unfortunately maintenance issues do arise from time to time and measures are in place to ensure such issues are rectified promptly
Kind Regards
BreakFree Longbeach Management and Staff
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Hastings, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2014

Had a fantastic week in this establishment, beautiful apartments, highly maintained with polite and friendly staff. No problem to big or small so approachable. Great facilities and fantastic views. Only 5 min walk from main street. Have been recommending it to others and would definitely stay again.

Room Tip: The higher you go the better the view
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBMANAGER, Manager at Breakfree Longbeach Resort, responded to this review, 25 March 2014
Hi Andrea
We are pleased to read that we were able to play a part in making your holiday and enjoyable one. It's great that the location and facilities suited you. Thank you for choosing to stay with us and taking the time to place your review. We look forward to welcoming you back again soon.
Kind Regards
BreakFree Longbeach Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Breakfree Longbeach Resort

Property: Breakfree Longbeach Resort
Address: Longbeach Resort 28 Northcliffe Tce, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #12 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Breakfree Longbeach Resort 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
Located in the heart of Surfers Paradise, BreakFree Longbeach offers the perfect accommodation solution for an affordable Gold Coast getaway. Just 50 metres from Surfers Paradise Beach and a hop-skip-and-jump away from the bustling hub of Cavill Avenue, the resort offers convenience and comfort in a great location. Ideal for a fun family holiday, the resort offers spacious, one, two and three bedroom apartments. The fully self-contained apartments include kitchen and laundry facilities, cable TV and large balconies to make the most of the stunning views over the Pacific Ocean. The resort offers recreation facilities including an outdoor swimming pool and heated indoor swimming pool, children's wading pool, spa, sauna, tennis court and BBQ facilities. An easy walk will also have you on one of the best known stretches of beach in Australia. When you're not lazing on the beach or enjoying a hit of tennis onsite, the action of Surfers Paradise's main shopping and dining precinct Cavill Avenue is an easy walk away. Alternatively take advantage of our tour booking service and book a trip to one of the Gold Coast's theme parks. Located just 300 metres south of Cavill Avenue, the centre of Surfers Paradise, BreakFree Longbeach is in a great location to enjoy the best of Surfers Paradise. Please be advised that only one car space per unit is permitted. Under no circumstances are you allowed to park any type of recreational vehicle (eg: Jetskis/boats/trailers/caravans) at the Resort. ... more   less 
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Also Known As:
Breakfree Longbeach Hotel Surfers Paradise
Breakfree Longbeach Resort Surfers Paradise, Gold Coast, Australia

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