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“Great Holiday Location”

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BreakFree Beachpoint
Hamilton
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Holiday Location”
Reviewed 2 August 2011

We stayed here for a week recently and found it to be a very good place to stay. Don't expect a 5 star hotel but it had all the amenities we needed, the only negative was the standard of cleaning, which could have been better, but we didn't stress about the small stuff as we were on holiday. We had great sea and city views from our apartment, but the best thing was the location, we could leave the car and walk to Cavill Av. Also ideally located for trips to attractions north and south of Surfers. We throughlly enjoyed our time here and would recomend it to others.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank ChiefHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
breakfree412, General Manager at BreakFree Beachpoint, responded to this review, 5 August 2011
Thank you for taking the to time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again. Please accept my apologies that the cleaning was not up to standard. We would have been only too happy to address this amatter during your stay.
We hope to have the opportunity to welcom you to BreakFree Beachpoint again soon.

Regards,
Linda Stroud
General Manager
BreakFree Beachpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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253 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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English first
Sydney
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2011

The reception staff were very welcoming and helpful upon our arrival, They helped us with answers to questions we had relating to Surfers Paradise.

Our stay with BreakFree Beachpoint was a very pleasant one and look forward to going back again.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tesa224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
breakfree412, General Manager at BreakFree Beachpoint, responded to this review, 30 May 2011
Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon.

Regards,
Linda Stroud
Resort Manager
BreakFree Beachpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 May 2011

On arrival we were shown to a room with no sea view even though we were told we could have one. Found pizza sauce on the ceiling and a mysterious brown stain on one of the sheets. Staff were far from sympathetic and gave the impression of I don't care. Room was tired don't believe the web pictures.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Perth, Australia
1 review
Reviewed 16 March 2011

Walked into the apartment got hit by the terrible smell and the filthyness of the carpet. Went a bit further in to find the bathroom full of mildew and another bad odour. Went to management to discuss the problem. When she finished rolling her eyes, we were told there was nothing she could do about it now, house keeping would take care of it the next day. The next surprise came when we went to bed that night. The kingsize bed in the master bedroom, was not actually a king at all. It was 2 singles pushed together. We were out when house keeping came in, they had managed to to scrub a little of the mildew away, but it really was a token effort. The grout on the shower floor was still left black. I have many years of cleaning experience and know for a fact, a bit of elbow grease and bleach, would have gotten it off! If it is the last available hotel on the goldcoast and you have to stay there. DON'T FORGET YOUR THONGS AND AIRFRESHNER!!!!!!!!!!!!!!!!!!!!!

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUE9378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
breakfree412, General Manager at BreakFree Beachpoint, responded to this review, 21 March 2011
Thank you for taking time to provide feedback on your recent stay. I regret the the shortcomings in service you have reported from management and housekeeping. This is not up to our usual standard and I apologise for any disappointement you experienced during your stay. These matters have been or are being addressed at this time.

Regards

Linda Stroud
Resort Manager
BreakFree Beachpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 March 2011

I booked and paid for this holiday before I had read the other reviews on this website. This gave me a great deal of worry given the comments about the hotel being old and dirty etc. The great news was my fears were totally unfounded! My room was very clean and well presented . Fresh linens and towels, nice furnishings, very well set out kitchen. The view was SPECTACULAR!! My only mild complaint was the glass of the windows and bathroom could have been a bit cleaner. The location is excellent - 2 minutes to the beach and 5 minutes walk to Cavill Road. It is very close to bus services also. Might I add that the staff were very friendly and professional and always willing to help.

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank LeasaKSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
breakfree412, Manager at BreakFree Beachpoint, responded to this review, 12 March 2011
Thank yuu for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Regards

Linda Stroud
General Manager
BreakFree Beachpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2011

We stayed on level 6 of this hotel and had no problems. It was nicely furnished, everything worked and was quite clean. The rooms were neat and tidy and we had no problems at all. Within walking distance to the main shopping area.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank mylittlechinadoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
breakfree412, Manager at BreakFree Beachpoint, responded to this review, 12 March 2011
Thank you for taking the time to provide feedback on your recent stay. we are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Regards

Linda Stroud
General Manager
BreakFree Beachpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
1 review
Reviewed 24 January 2011

Very pleasantly surprised with the apartment and facilities after reading some of the poor reviews posted. Well located for beach and town centre, the rooms we had on the 6th floor were clean and spacious and staff were helpful. Surfers Paradise is well named as I would not consider it a swimming beach but hey, the apartment pools were just perfect for our teenage girls and I enjoyed free use of the bbq area. Apart from a few sticky drawer units in kitchen and bedrooms, the rest of the furniture and fittings were of good quality. No problems with recommending the Beachpoint and would be very happy to go back again. The McKay/Stewarts, NZ

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mckay-stewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
breakfree412, General Manager at BreakFree Beachpoint, responded to this review, 12 March 2011
Thank you for taking the time to provide feedback on your recenty stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Regards
Linda Stroud
General Manager
BreakFree Beachpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BreakFree Beachpoint

Property: BreakFree Beachpoint
Address: Corner Staghorn Ave. & The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BreakFree Beachpoint 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Just 50 metres from Surfers Paradise Beach and an easy five minute walk to Cavill Avenue, BreakFree Beachpoint offers affordable holiday accommodation on the Gold Coast. With a prime waterfront location, the resort offers spacious one and two bedroom apartments set amongst lush tropical gardens overlooking the beach. All apartments feature a fully-equipped kitchen, tea and coffee making facilities, laundry, separate shower and bath, Foxtel and balcony. With the Hinterland providing a green backdrop of beauty, the rooms provide the perfect home away from home. Leisure amenities include an indoor and outdoor swimming pool, children's wading pool, spa, sauna, tennis courts and entertainment areas with BBQ cooking facilities. In-room massage treatments are also available. If you're looking for something outside of the resort, a surf lifesaver patrolled beach is only a walk across the road and Surfers Paradise's seaside shops, restaurants and bars are all within easy reach. Just 50 metres from the beach and an easy five minute walk to all the action of Cavill Avenue, BreakFree Beachpoint is the ideal accommodation option for families and couples alike. Maintenance Notice: Breakfree Beachpoint is pleased to advise there is a current upgrade of guests lifts underway, with an approximate completion date of the 30th of September 2017. During this period work will be carried out between 9am - 5pm Monday to Friday however there will still be 2 guest lifts in operation to minimise disruption. We thank you in advance for your understanding. ... more   less 
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Also Known As:
BreakFree Beachpoint Surfers Paradise, Gold Coast, Australia

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