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“Amazing location!!”

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Surfers Plaza Resort
Reviewed 4 June 2014

Stayed here for 11 nights to celebrate my 21st birthday with my boyfriend. We got a 1 bedroom apartment. The apartment was good had everything we needed. I wished they had more towels though which was lucky that we both brought our own. We never received a services which was disappointing the cleaners must have missed us or something so using our towels for 11 says straight with a tiny bit of washing powder which wasn't ideal but it worked so yeah and also our toilet leaked. Location was amazing literally a 5 minute walk to Cavill Ave so that was prefect and there was a bus stop outside the resort so perfect for shuttle pick up and drop off. Would stay here again and the price was good too!

  • Stayed: April 2014
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4  Thank Tori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 28 reviews

Reviewed 27 May 2014

More of a self contained unit than a resort room. Whenever we stayed we had a large 2 bedroom complete with its own laundry with a spa bath off the main bedroom. Large open-plan living, dining and kitchen. There's a bowls club, restaurant and bar on one of the lower floors.

Room Tip: Chose higher up facing surfers for the best views.
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  • Stayed: June 2013, travelled as a couple
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Thank AusCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

We stayed Friday 18 - Sunday 20 April 2014 for a romantic weekend away, we had been told that check-in was at 3pm we got there at 2.30pm reception wasn't open so there was no way of checking in. We had to go through our third party to retrieve a phone number as there was no number outside the doors to call after hours only to push a button that will let reception know we where there but got no one. It took 1/2 hour to 45mins get someone to let us in with no apology given then we had to pay an extra $300 security bond which was not stated through the third party terms and conditions. Rooms where old looking but tidy, digital tv had some channels playing up. No welcome booklet as all hotels would have this. Will not stay again really ruined my weekend.

Stayed: April 2014, travelled as a couple
Thank Meedz2318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

Location is great for travel to theme parks. However, hotel itself is old and room is in need of new furnishing. One of the 2 sofas is old and the other made my butt itch. Toilet seems renovated but towels were yellow and dirty. I ended up buying my own. Cooking facilities are provided but I bought my own pan instead because they weren't clean. The kettle was dirty so I went without hot drinking water for the week. For the price and size it's reasonable but I hope it could have been cleaner. Had an old musty smell to the place

  • Stayed: March 2014
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2  Thank Winwin_wong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

While the place may be a bit dated, it is clean and has the usual facilities such as air con, kitchen, dish washer, washing machine and dryer, etc. There is security as entry and exit requires the use of a tag. The location is very good, along the main road, yet minutes walk to the beach and Cavil Avenue - near enough but not directly in the midst of retail (noise) shops and bars like some other establishment. So safety is much better than the rest.

  • Stayed: September 2013, travelled with family
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2  Thank ah_zek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Firstly leaking hot water in shower had to be relocated to another room.
Rooms are not decorated as shown on the brochure/site. Very old microwave, dishwasher etc.
Pool was closed. spa in apartment did not operate.
Curtains quite dirty. Old blind cords tracks still in room. Mattresses on twin bed needs replacement.

The only plus was the rooms were clean, staff very friendly & helpful. Good location.

Overall very disappointing, certainly didn't get what we paid for would not recommend unless rooms refurbished.



  • Stayed: September 2013
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3  Thank Warpers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Customer service was excellent, room clean but 1st apartment we were booked into (1510) the hot water in the bathroom didn't turn off so we were moved to apartment 811, the spa didn't work in that room. Both were very dated

  • Stayed: September 2013
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4  Thank Alma2510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfplaza, Manager at Surfers Plaza Resort, responded to this reviewResponded 25 September 2013

We value your comments and are working relentlessly to bring this apartment into the 21st century! Also wanted to thank you for bringing the issues that arose to our attention enabling us to resolve accordingly. Love to see you back again for a re-evaluation on your next trip to the Gold Coast. Thanks for staying - Viv & Dennis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Surfers Plaza Resort

Address: 70 Remembrance Dr, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly BreakFree Surfers Plaza Resort)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 124 Speciality Lodging in Surfers Paradise
Price Range: £161 - £967 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Surfers Plaza Resort 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Surfers Plaza ResortWhere paradise doesn’t cost the earth.Surfers Plaza Resort is centrally located in the heart of Surfers Paradise and is just a short stroll to all the attractions. Leave the car and take a leisurely walk to the cafes, restaurants, shops, the fantastic nightlife and the fabulous Surfers Paradise Beach.The resort offers a range of one and two bedroom self-contained apartments with stunning views of the Gold Coast waterways and hinterland, offering comfort and convenience for your Gold Coast holiday.Facilities include a heated outdoor pool, BBQ area, indoor spa pool and sauna and secure undercover parking. ... more   less 
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Also Known As:
Surfers Plaza Resort Surfers Paradise, Gold Coast, Australia

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