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“Rude staff”
1 of 5 bubbles Review of Hungry Jack's

Hungry Jack's
Ranked #168 of 376 Restaurants in Surfers Paradise
Cuisines: Fast food, American
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, Groups, Cheap Eats
Dining options: After-hours, Lunch, Breakfast, Dinner, Brunch, Outdoor Seating, Seating, Takeout, Wheelchair Accessible
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Rude staff”
Reviewed 22 August 2013 via mobile

Went today, extremely rude staff member named jess, we were given out sundaes 5 minutes before the meals were ready as they were melting I asked if we could have them after, she snatched them from us, then when the rest of order was ready she slammed it on the counter with not as much as a thank you.... Gobsmacked!!!!
Will not be returning

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

Visitor rating
    11
    38
    30
    9
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Okay, but Not Everything You Need is There”
Reviewed 6 August 2013 via mobile

The price was unreasonable with the rest of the Australian restaurant prices because it's just cheap! The burgers taste nice but the french fries was okay. The floors weren't exactly clean. Pretty dirty. And there were no washrooms or sinks, so you have to eat the burgers, french fries, etc without clean hands. The service was okay. Pretty fast. Great location!

Visited August 2013
Helpful?
Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gold coast
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Poor Management”
Reviewed 28 June 2013

The experience I had of Surfers Paradise Hungry Jacks was horrid. There was a poor girl obviously just learning who had to cater to a huge crowd of people (which is expected at lunch time in the heart of the Gold Coast) was not coping at all. When the manager finally came out to help the poor learner was being yelled at for her taking so long and mucking up every order. It is not the young staff members fault it is the management. It took me 20min to get my food after I paid for it and even then it was wrong. The manager was coughing as well and handed me a spoon with her dirty hands on the part that goes into your mouth.

I will never be going back again.

Visited April 2013
Helpful?
2 Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tortona, Italy
Level Contributor
2,492 reviews
426 restaurant reviews
common_n_restaurant_reviews_1bd8 1,269 helpful votes
“The service is quick and friendly but inside its all dirty, floor and tables.”
Reviewed 18 May 2013 via mobile

On Cavill Avenue, 10 meters away from the sea that fast food is not exactly one of my favorite places, prices are cheaper than other popular fast food, but what the eye captures the first glance is the lack of cleanliness inside the room, I ate there a few times before and I often walk through the Cavill Avenue and unfortunately always it has a poor cleaning, clutter and getting dirty with waste food or paper on the ground or on the tables, at least the staff is kind and offers a discreet service.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Magellano81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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