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“Never again! Stay away from them!”
Review of Aegean Apartments

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Aegean Apartments
Reviewed 6 January 2014

Spent two weeks in December 2013 and paid 3650 dollars. The reception closes at 5:00 PM on weekdays and at 2:00 on Sundays. After that you are on your own and you can't check your apartment before you already moved in it.
The carpet was dirty and smelly. We did not switch on the air conditioner because it smelled too (apparently they do not change or clean the filters).
Only a few pots and pans, one of which could not be used because scratched. After the first and only service they provided, one brand polo shirt of us 'misteriously, disappeared. They only changed the sheets and towels, they didn't clean anything but they had plenty of time to rammage our belongings. We reported what happened to the receptionists to no avail, because their only job is ask you to pay in full when you arrive: they do not follow up on your complains. The worst rental experience we had. Of course, the apartment did not look like at all the ones posted on their webpage.

Room Tip: Choose another place to stay.
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  • Stayed: December 2013, travelled with family
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5  Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (224)
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121 - 127 of 224 reviews

Reviewed 9 November 2013

we enjoyed our second stay at the Aegean and once again found it to be very suitable for our needs. We requested a renovated apartment on the 23 floor, all the beds were very comfortable and the lounge/dining/kitchen area was a fantastic size and accommodated the five of us really well. The views were sensational.The location is excellent - walk to supermarkets and Cavill Avenue, the night markets and of course, the beach which is only one block away. There are many eating places suitable for all tastes including a great Indian restaurant on the ground floor of the apartment block.
The best thing about the the Aegean are the sport facilities - we used the indoor pool, spa and sauna at least twice a day - it was never crowded while we were there. The BBQ facilities are good and the tennis court was a good bonus. One downside was the extra charge to hire the tennis racquets (from memory about $4.00/racquet/hour) - the were not in great condition but we still had a lot of fun.
The service from both booking over the phone and also at reception was excellent- the staff were very helpful and pleasant. We also booked tickets to Dreamworld - very easy and just as cheap as booking on-line. There was zero noise from any other apartments and no street noise unless we had the balcony doors open. Parking was good in the secure underground car park.
I would recommend this as a good option for families looking for a budget place to stay - we were very impressed with the facilities given the price paid.

Room Tip: Ask for renovate apartment with ocean view - apartment 2312 was great
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  • Stayed: September 2013, travelled with family
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Thank keeptravellingHobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

On paper this apartment looked pretty good. It was large, with a new TV, couch and fridge, but the cooktop, oven and dishwasher were old and all faulty. The glass topped tables are extremely dangerous for families, with sharp edges right at child head hight. The interior is well past its prime, but that's ok. Advertised as air conditioned, but bedrooms had only ceiling fans, I would not want to be here in summer. Impossibly noisy, we were on the fifth floor and the bar across the street made sleep impossible until early morning (~1 am). Combine that with curtains so thin they didn't block out street light, let alone day light. Most things are forgiveable, but the noise and the blinds mean we would never consider returning.

Room Tip: Find somewhere else
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  • Stayed: September 2013, travelled with family
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1  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

If you want cheap and cheerful this is your place! Our room had one Queen (or was it King) bed and two singles. Two bathrooms. A very large living area surrounded by windows (the garden view isn't a garden view by the way - it's more like a building view).

Pros
Nice clean sheets/pillows - no doona just blankets
Spacious
Good location
Price
Indoor heated pool/spa/gym (although I didn't use gym)

Cons
Noise - proximity to road works made it very difficult to sleep (they start work at 7am even on weekends)
The curtains were awful. I went to close mine and all I could smell was dust and had to move beds. I get the feeling the place could use a little make-over.
Reception not manned for long so don't go looking for assistance there!

If you can put up with the fact that it's a little unloved I guess you'll do fine. I'd avoid it until after the road works though and after that I'd advise requesting an upper level apartment because the partygoers keep you awake!

Room Tip: Get one away from the roadworks and up high!
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  • Stayed: September 2013, travelled with friends
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Thank Bella-Loves-Kalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

We stayed for three nights in an apartment on the 25th floor with ocean views and it was amazing. We were lucky enough to have a whale breach right in front of the apartment while we were having breakfast. We had read the TA reviews and so when booking we requested a renovated apartment. The living space and balconies were huge and it was fully equipped with everything you could need. The entry foyer is attractive and the location is great with a very short and pleasant walk along the beachfront to the centre of Surfers.

Room Tip: Choose a renovated apartment with ocean views
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  • Stayed: July 2013, travelled on business
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Thank Jenben255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

Stayed with some friends for a long weekend (May 2013), low season so prices were a steal. The apartment was HUGE, amazing balcony (saw a humpback whale breaching for 20 minutes!), nice kitchen and all. The interior design was fine, many have mixed reviews here...these are individual apartments that are rented out through a common office.... EXPECT VARIATIONS!
But, staff was very helpful, just tell them if you aren't happy with anything.

Indoor pool was warm, gym is tiny but does the job off peak hours....

Great location!

Room Tip: Make sure the room has a balcony facing the ocean!
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  • Stayed: May 2013, travelled with friends
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Thank maximilner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

I recently booked The Aegean for a family holiday for my partners birthday, we booked out 3 rooms. We were given 12A, B & C. I handed our family their room keys & I entered my room 12A.... It was HUGE! absolutely amazing! Views of the Ocean & hinterland, very fresh, new carpets, large art work on the walls, 2 bed, 2 bathrooms, fully decked out almost new kitchen, I did have to child proof the room by putting up all the statues & lamps & one sliding door was a little difficult to open but other than that no complaints.

Then I visited the other rooms. They were disgusting! Very dated, dirty & musty!! Doors falling of hinges (it looked as though it had been this way for a very long time!), rusty A/C units on the balcony, doors split (top to bottom) from what looked like being slammed or tugged on while locked, window sills were filthy. I mean they were FILTHY!! I wiped the dust with my finger, my finger was covered in dust & the window was still caked in dust where I had touched, what looked like blood spots on the floor, dirty & dated bathrooms. In 12C You could feel yourself breathing in dust.

Reception were lovely & fixed the things (door & A/C) we asked about pretty quickly. But we still should not have arrived to dirty accomodation especially when we paid almost $200/night per room & that's not the full rate!!

I was also glad I brought my Santa fe, because if we had brought our longer car a Statesman there would be no way we would have fitted in the carpark as there is a small storage shed sharing the space.

Other than that the location is great, quick stroll to the beach, shops & Cavil (Note: IGA is a bit closer than Woolies, Woolies is mentioned in the guest info book).

Room Tip: Always ask for 12A, the only down side is the noise at night & early morning from the traffic...
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  • Stayed: April 2013, travelled with family
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2  Thank Autranix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aegean Apartments

Address: Agean 30 Laycock St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 124 Speciality Lodging in Surfers Paradise
Price Range: £91 - £367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aegean Apartments 4*
Number of rooms: 126
Official Description (provided by the hotel):
31 levels, 126 spacious two bedroom, fully self-contained apartments. Located 150 metres from Surfers Paradise beach and 200 metres south of Surfers Paradise main street. Tour desk, under cover car park, theme park tickets. Close to a variety of international restaurants. Situated alongside the world's tallest residential building. ... more   less 
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Also Known As:
Aegean Apartments Hotel Surfers Paradise
Aegean Hotel Surfers Paradise
Aegean Hotel Apartments
Aegean Apartments Surfers Paradise, Gold Coast, Australia

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