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“Definitely recommended”
Review of Mari Court Resort

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Mari Court Resort
Reviewed 1 September 2013

Stayed here for seven nights and was impressed. The staff were lovely, and our suite was luxuriously large - six of us never felt cramped. Even though lots of suites seemed to be occupied we hardly encountered another group, which was nice because we usually had the pool and spa to ourselves. It's in a great location being 10 minutes walk south of the main Surfers Paradise shopping strip.

Stayed: August 2013, travelled with family
Thank Aaron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this reviewResponded 4 September 2013

Thank you for your great review.
We are very happy you and your family had an enjoyable holiday at Mari Court.

Regards,
Alison

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140 - 146 of 206 reviews

Reviewed 10 August 2013

We had six days here, arriving early after a long long flight, the staff were incredibly understanding as we headed up to bed! Our apartment was gorgeous, and the view over the garden was superb. Everything was well catered for, with even wee storage containers for the fridge. We found the staff very friendly and helpful. Would happily go back and recommend to others. Also, fantastic location for beach and bus stops.

  • Stayed: July 2013, travelled with family
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Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this reviewResponded 11 August 2013

Thank you for the great review.
We are delighted you and your family enjoyed there stay.

Alison

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Reviewed 14 July 2013

We stayed 6 nights we checked in late so it was dark got to our room and kitchen light wouldn't go, we found the lighting in dining/lounge area a bit lacking. The apartment felt a bit dark overall but maybe because we were on the ground floor which didn't get any sun. It was so noisy and we twice heard a terrible argument coming from somewhere, not suitable for our 3 young children's ears (I think from flats/complex next door to this accommodation. 2 bedroom apartment was a very good size for our family of 5, although could do with a bit of renovation.
OK value for money we paid.

  • Stayed: July 2013, travelled with family
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Thank Jess W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this reviewResponded 15 July 2013

Thank you for your feed back.

Apartments on the ground floor as requested by guests can be dark in the winter if the sun is not shinning. We have a very large tropical garden which is very welcome shade in the warmer months.Our apartments on the next levels do get more sun and light.
We do apologize for the people in the next door resort for being noisy unfortunately this is out of our control.
Any maintenance regarding lights bulbs out are fixed as soon as they are reported.
Our apartments are large and are very good value for money for families.

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Reviewed 25 May 2013

We spent a family holiday here and found the unit clean and tidy. The grounds are amazing and the beach so handy. The staff were really helpful in all ways their knowledge of the area was a real help. We will go back there again.

  • Stayed: May 2013, travelled with family
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Thank Deena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this reviewResponded 30 May 2013

Thank-you for your kind words. We are pleased that you felt relaxed and at home here at Mari Court. Our aim for our guests to de-stress and enjoy our surroundings and the central location to Surfers Paradise and Broadbeach.

When you and your family are ready for another de-stress session, and want to feel at home ,we would love to welcome you back to Mari Court.
Regards
Lesley

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Reviewed 10 May 2013

28/04/2013 - 05/05/13
When we were told by the travel agent that we would arrive at the end of the first day on holiday, but leave at the end of our last we assumed that would be fine! What happened was that we lost our last day because we had to check out at 10am and there was no luggage holding area, which meant that we had to stay on the resort to look after them and it is really quite small. We were told that it was a staff day off and that we could pay $50 per hour if we wanted to keep the room until we left. We stayed at the pool for the day where we could see our room and the cleaners never went near it. Some new arrivals came and they too were stuck by the pool in their winter clothes confused that they were unable to check in until later in the day.

Other than that the staff were friendly and knowledgeable about the local area, the apartment was comfortable and well equipped and they had considered the needs of all age groups. They had a nice pool, a small basement arcade and a BBQ area equipped with sauces. This was overall a shortened but great holiday.

Natalie

Room Tip: I am not sure whether this accommodation was disability friendly. There were some ground floor apart...
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  • Stayed: April 2013, travelled with family
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Thank Natalie7886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this reviewResponded 12 May 2013

Hello Natalie,
Thank you for your comments.
We are sorry you felt that you missed out on one day of your holiday. It is standard practice to check out time at 10.00 am to allow the cleaners in before the 2.00 pm arrivals.
We do offer baggage storage till 5.00 pm weekdays 3.00 pm Saturday and 12.00 pm Sundays outside of these office hours are by special arrangement if available.
When our guests are wanting to checkout later than 10.am they have the option of keeping there room at $15 per hour not $50 as stated till they leave.This is a small cost as this makes the room unavailable to book till the next day.
The guests who arrived early have there room available by 2pm and do have the option of using our pool and facilities till there room is ready.

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Reviewed 8 May 2013

We stayed here with our family of 2 adults and 4 children. The kids/teenagers loved the pool and was easy walking distance to Oasis and Surfers Paradise. We had a nice apartment which was cleans tidy and roomy and really enjoyed our stay. It was good to meet up with other travellers at the pool and everyone was kind and friendly there. One staff member was very helpful, the other a bit snooty. But past that we had a great time and would stay there again.

  • Stayed: April 2013, travelled with family
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Thank Fandamilioes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front desk at Mari Court Resort, responded to this reviewResponded 10 May 2013

Thank-you for your comments. We are glad that you enjoyed your stay but a little disappointed that you thought that one of our valued staff was not accommodating. Will try to improve on that.
Regards
Lesley

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Reviewed 20 April 2013 via mobile

We were surprised that the room was very spacious, the balcony overlooking the pool was lovely except for the previous occupants hair and clipped toenails....yuk! The washing machine and dryer were new which was a bonus. The beds and bed linen are all in poor condition as was the carpets. Both bathrooms need upgrading with broken tiles and dirty grout from age. A broken shower screen was in the kids bedroom upon arrival, not very safe! The gardens are very lush and tropical and the pool was appreciated by the kids although not heated to 27©. Reception is only open for very limited hours which is a bit inconvenient. We would stay again only if we could be guaranteed a refurbished room. There are too many options in the goldie for accommodation, choose wisely friends.

  • Stayed: April 2013
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Thank nedkellie68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this reviewResponded 22 April 2013

Thank you for taking the time to review Mari Court.

We have taken note of your comments and will be instructing our cleaners to thoroughly sweep the balconies and inform us if a shower door is off there rollers.
Our office hours are 8.30 to 5.00pm daily and 8.30 to 3.30 pm Saturday / 8.30 to 12.00pm Sunday.
We have 24 hours access to a receptionist via phone to contact the manager if required by our guests.

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Additional Information about Mari Court Resort

Address: 23 Wharf Rd, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Comfort Inn & Suites Mari Court)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 123 Speciality Lodging in Surfers Paradise
Price Range: £87 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mari Court Resort 3.5*
Number of rooms: 59
Official Description (provided by the hotel):
Mini Golf ... more   less 
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Also Known As:
Mari Court Hotel Surfers Paradise
Mari Court Resort Surfers Paradise, Gold Coast, Australia

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