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“Good location, unfriendly staff”

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Copacabana Apartments Gold Coast
Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good location, unfriendly staff”
Reviewed 10 April 2010

We stayed here for 7 nights over Easter with 3 young children.

The unit we had was large with 2 bedrooms and 2 bathrooms. There was a laundry, lounge room with dining area and a kitchen. The complex also has a small indoor pool, spa and sauna and an outdoor pool area. There is undercover parking for each unit.

The best thing about Copacabana Units in Surfers Paradise is the location. It is across the road from Q1 which has some restaurants and shops, there are more restaurants at the end of the street and the patrolled beach is a 5 minute walk down the road.

The staff are the thing that brings this place down. They are brusque and unfriendly. We had to deal with staff members 4 times (including check in and check out) and each time felt like we were leaving the principals office afterwards. They seem to think all guests are delinquent teenagers (being in our late 30's & early 40's with 3 young children, I can assure you we are way past all that!).

The beds are also in need of replacement with something more suited to a commercial property. These seem like really cheap domestic versions and are old and very well used.

There is so much affordable accomodation on the Gold Coast that I would not consider staying here again simply because of the staff that we dealt with.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank youngfamilySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Additional Information about Copacabana Apartments Gold Coast

Property: Copacabana Apartments Gold Coast
Address: 24 Hamilton Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free Breakfast Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #92 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Copacabana Apartments Gold Coast 3.5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Copacabana Apartments Gold Coast Hotel Surfers Paradise
Copacabana Apartments Gold Coast Surfers Paradise, Australia

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