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“Amazing views”

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Hi Surf Beachfront Resort Apartments
Certificate of Excellence
Lilydale, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing views”
Reviewed 5 June 2011

Our stay at HI SURF The Esplanade Surfers Paradise was a dream come true. We had a lovely apartment on the 27th floor and the view overlooking the sea/coastline was magnificent. The staff were most helpful and always pleasant.
Thanks Hi Surf staff for helping to make our holiday so very enjoyable.
We will definately be back again!

Room Tip: Ask for high floor
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  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank PammyM_46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
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English first
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2011

We hadnt had a holiday for 10 years as we have our own business, wanted to go to the gold coast, so many appartments to chose from, so so glad chose Hi Surf couldnt have asked for more, the appartment lovely and in a great position. however what impressed the most was the fantastic staff, so helpful and friendly all the desk staff and the cleaner, also must be a great cleaner such a clean place. Hard to keep the pool areas clean but they were. we are from Adelaide and my husbands 50th in September, the plan was Sydney for the weekend, its now Hi Surf and my 8 year old keeps saying wish we were back at Hi Surf, not Queensland!. She loved the indoor pool. so not much else to say except back in september. Nicole Allen and Lily Burns.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank peppadog_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stellenbosch, South Africa
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2011

We stayed at Hi Surf over the Easter weekend and had a really good time. The location is supurb, the view excellent and our apartment spacious and it had everything we needed. The kids enjoyed the swimming pools. Everything was clean and the staff friendly. Can recommend.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pinky2011_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth
1 review
Reviewed 10 May 2011

Found the hotel easy to find. check in was easy considering we arrived out side of reception hours. room was clean (though smelled a little musty). View blew us away fantastic lounge and balcony area that just sreamed sit here and enjoy the view. pool and spa area were great.
Loved the location as it was just a short 5 min walk to shops and restaraunts as well as easy to access highway to all "the worlds"

Room Tip: ask for ocean views, they are absolutely stunning
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank novelliPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 March 2011

We stayed on the 20th floor, cheap prices...The only good thing about this place was the view nothing else,, This 2 bedroom appt was dirty, old, smelled real bad and we had extra guest in the kitchen >> ants ants and more ants !!.. Cushions were ripped, no aircon, ceiling fans were ready to fall off, made too much noise,door handles missing from most doors,, very poor gym,outdoor pool always heated, who wants to swim in heated pool on a hot day!!!! play ground too old cob webs all over sun cover ripped and hanging over the playground,, and to top it off the staff don’t really give a s.....t as long as they got our cash.. never again even if its free !!!!!!!!!!!

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cruze2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
showbiz12, Owner at Hi Surf Beachfront Resort Apartments, responded to this review, 9 May 2011
We looked into your comments and note that you stayed early in 2010 and delayed 9 months in writing a review about . Since November, 2010 Hi Surf has different ownership and despite the unusual late posting of your review, we are saddened to hear of your unpleasant experience. We would be pleased to demonstrate to you that your complaint from last year is not warranted now and would welcome you back with a special consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 March 2011

There is a lot of good changes since 2010. We stayed 8 days on 27th floor, so everything : price, service, new elevators, new furniture in the rooms was great! Will return next year-)

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uscoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2011

This is where you want to stay in Surfers but not to close to Cavil Ave. The facilities are brand new and they have done a great job. Our room on the 16th Floor was great, the views exceptional. Unfortunately the onsite Managers are so Rude and unhelpful. When we enquired about all the noice from teenagers that had 2 rooms on the same floor at 3 in the morning "Boys will be Boys" nothing they will do about it. There was one lady on receiption who was lovely (Aileen). The onsite managers need to take a good hard look at how they treat guests paying good money. If you don't like your job LEAVE!

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Love_my_holidays66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hi Surf Beachfront Resort Apartments

Property: Hi Surf Beachfront Resort Apartments
Address: Hi Surf 150 The Esplanade | Surfers Paradise, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 B&Bs / Inns in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hi Surf Beachfront Resort Apartments 4*
Number of rooms: 40
Official Description (provided by the hotel):
Beachfront! Magnificent uninterrupted views of Surfers paradise beach and ocean. Only 5 minute walk to Cavill Avenue, centre of Surfers. Beachfront with famous lifesaver "red and yellow flags" for patrolled swimming area immediately in front of resort. All apartments have 2 bedroom + 2 bathrooms and accommodate up to 5 persons. All apartments overlook the Grand Prix race track. Resort facilities include indoor heated pool & spa, outdoor heated pool & spa, tennis court, landscaped grounds, gymnasium, free undercover secure parking. ... more   less 
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Also Known As:
Hi Surf Beachfront Resort Apartments Hotel Surfers Paradise
Hi Surf Beachfront Resort Apartments Surfers Paradise, Gold Coast, Australia

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