I stayed at Surf Regency for ten nights in September 2011.
We were greeted by the phone at the door and stood outside at 8pm waiting for them to find our booking (knowing that we were arriving at this time on this date). After discussing our booking for 20 minutes, they relised that they had made an error and someone came down to let us in.
We got our key and proceeded up to our room. There were two rooms, in which one had an ensuite.
*First of all the fan/light in the second room had no switch and would not work at all. This is an issue as you cant see anything with the bedside lamp!! After telling receition of this the following day was told that there is a switch and its on the wall... No there is no switch at all.
*The sheets seemed clean although the top blanket was horrable, stained and old (in both rooms).
*We had a rather uncomforable bed as requested two doubbles and one bed was two singles pushed together.
*The blinds were mouldy and right beside my pillow so was not impressed.
*Slider door in room was broken and unable to be moved or closed (yay no privacy)
*6 out of 13 light bulbs where blown in the appartment, not inlcuding the bedroom main light that didnt work at all.
*No goodmorning or general hello from receiption ever.
*One towel provided per person per stay, and extras can be purchased from receiption for 5 dollars a towel.
We were very unhappy with out stay. Good location, although everything else is a big let down.
We will be sorting other accommodation in the future. Steer clear of Surf Regency.
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- Also Known As:
- Surf Regency Apartments Hotel Surfers Paradise
- Regency Surfers Paradise
- Regency Hotel Surfers Paradise
- Surf Regency Apartments Surfers Paradise, Gold Coast, Australia