Disappointing and will not stay at the Crown Towers again. Thought the price was far too much for what we got. We stayed in room 901 and felt it was dated and dirty, with mould in the shower and dirty marks on the walls and something slopped down the breakfast bar, couldn't open one of the doors out to the deck. Couldn't find where to turn the air-conditioning on, was hidden in the bedroom behind the over sized bedside lamp. There was no information in our room on what the resort had to offer. We didn't know there was a kids club until we were on our way to check out, but if we had of known we would have used it. I would not expect this from a 4 and half star resort. Our room in my opinion was a disgrace for the resorts rating.
However we did like the resort for its facilities and close to all amenities. The Staff in the Bar and Restaurant were lovely but the food was average.
- Official Description (provided by the hotel):
- Located in the heart of Surfers Paradise on the Gold Coast, Mantra Crown Towers offers a wide range of leisure facilities perfect for a family holiday, short break or weekend away. Children are well catered for at the resort, which features a lagoon style pool with its own pirate ship, waterslide and sandy beach, as well as a games room and children's playground. The Resort's leisure facilities also include a 15 metre indoor heated pool, spa, sauna, fully equipped gymnasium and on-site restaurants, including the award-winning Chiangmai Thai, all within the comfort of the resort. Mantra Crown Towers offers a range of spacious accommodation options including One, Two and Three Bedroom Apartments. All apartments are fully self contained with kitchen and laundry facilities, and feature their own private balcony with many offering ocean views. Just 100m from Surfers Paradise beach and 500m to the cafe and restaurant precinct of Cavill Avenue, you are amongst all the action. ... more less
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- Also Known As:
- Crown Towers Hotel Surfers Paradise
- Crown Hotel Surfers Paradise
- Crown Resort All Inclusive
- Mantra Crown Towers Surfers Paradise, Gold Coast, Australia