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“A little tired, but the rooms were big”

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Mantra Crown Towers
Reviewed 25 August 2012

We stayed here in mid August and rented a two bedroom, two bathroom unit. The first thing you have to be aware of is that this is not really a hotel, or a resort it is an apartment. You dont get room service or clean towels every day. You get a small amount of cleaning products at the start, but you really need to bring your own toiletries, including soap. The room was very 90's dated and the bathroom was old and tired. That said, the apartment had a good sized kitchen, a 6 seat dining table, separate bedrooms and two full sized bathrooms. The fridge is full sized, and their is a washing machine and dryer. Bring your own beach towels as they charge you for those if you want to use the pool. A good deal was the Sunday late checkout of 6pm for an extra $45 which we took advance of on our last day. There is a Coles supermarket up the road on Elkhorn Ave (5 min walk) and the public bus stops out the front. We caught the public bus from Gold Coast airport and this dropped us off across the road ($20 for 3 of us), we also caught the bus out the front (the TX2) to the theme parks.
We probably would not stay here again as it was a bit pricey for an apartment, but it was convenient for the conference I was attending nearby which did not have 2 room hotel rooms. So yes it is a tad tired, but the rooms were a good size which helps if you are staying for more than a couple of days.

  • Stayed: August 2012, travelled with family
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Thank Sasha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 6 September 2012

Thank you for taking the time to provide feedback on your recent stay at Manta Crown Towers. Our rooms are certainly very spacious with the location perfect for what ever your needs in Surfers Paradise. Here at Crown Towers we offer self-contained apartments and resort facilities with all units to receive a starter pack on arrival inclusive of towels and amenities, any additional items are available from reception on request for a small fee. I’m glad you along with many other guests were able to take advantage of our Sunday late check out special. We look forward to welcoming you back to Mantra Crown Towers in the near future.

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1,978 - 1,984 of 2,200 reviews

Reviewed 23 August 2012

thought we would try these apartments as we usually stay at th rydges across the road the foyer is just really nice the cafe,resturant is on that level stayed there for 3 nights on the 17th floor in a 2 bedroom apartment with ocean&hinterland great views both sides the ocean in the day southport at night the apartment was very roomy,clean a little on the old side but had everything you needed fully self contained&laundry very security concscious needed your room keys everywhere you went a little over the top but if you holiday let your apartment through that chain you would be very happy the worst bed ever that was the only thing i would complain about let reception no on checkout plenty of security parking underground is a really great place to take the family with kids as they have plenty to do heated pool&spa indoors outside pool looks like the beach with sand around the pool also has thai resturant never tried but looked good

Room Tip: always get ocean views on a high floor pay a little more
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  • Stayed: August 2012, travelled as a couple
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Thank sandyandalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 6 September 2012

Many thanks for taking the time to post a review on your recent stay with us. We pride ourselves on our spacious apartments and fantastic facilities and I am pleased that you enjoyed these aspects of your stay. Being a family orientated resort we place a strong emphasis on security to make sure all our guests experience a safe and worry free stay. Thankyou for recommending our property to other travellers and we hope to see you again soon.

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Reviewed 13 August 2012

My two girls and I checked in a day before my husband. We had booked a private apartment and had a different checkin to the normal. Having said that Laura who checked us in was great. I would say the only surprise I had having stayed at quite a few 4-5 star places was when I told the girl at reception I had heaps of luggage was she just pointed and said you can use a trolley over there! Generally someone is there to provide assistance, and it was only 7pm. Maybe it is because I booked privately? Everything went seamlessly though and we loved the 2 bedroom suite ocean view on the 35th floor. We stayed 4 days and would absolutely stay there next year when the event we stayed at the coast for is on again, or just for a getaway.

Stayed: August 2012, travelled with family
4  Thank Helen-Maree B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 14 August 2012

Thank you for your comments regarding your stay at Mantra Crown Towers. It appears that you have booked in a private apartment within the complex therefore unable to comment on the check in procedure. We are certainly happy to hear that you did indeed enjoy your stay and look forward to welcoming you back to Crown Towers again soon,

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Reviewed 5 August 2012

We have stayed at Mantra Crown Towers 5 times now, and have never been disappointed. We have had family stays and also just the two of us. The rooms are great and very comfortable.
The Reception Staff have been very professional and efficient. They couldnt do enough for us.
The facilities are fantastic, just a very short walk to Surfers main shops etc. Having the Award Winning Thai Restaurant below, is an added bonus.
Will continue to stay at Crown Towers..Extremely good value for money... :)

  • Stayed: July 2012, travelled with family
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4  Thank DelandDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 11 August 2012

Thank you for your kind comments and thank you for your continued support while staying at Mantra Crown Towers. Our Reception staff will be very thrilled to read your remarks on their service and I will be sure to pass them on. We are also delighted hear that you got value for money while staying with us. We look to welcoming you back here to Mantra Crown Towers again.

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Reviewed 29 July 2012

We needed some "chill out" time and CTR provided that for us. The service was excellent, professional and quite accommodating. Quite important for me was that the staff not only treated me as a valued guest, but also my three sons aged 12, 10 and 9. The maintenance staff also made it a point to make us feel special. For these finer details, we have no hesitation in staying at CTR during our next stay in Surfers. Thanks everyone.

The De Fazio Family

Room Tip: Large 2 bedroom apartment 3 TVs with a variety of channels
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  • Stayed: July 2012, travelled with family
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1  Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 11 August 2012

Thank you very much for your comments and we are happy to hear that you enjoyed your stay. Our Staff always do our best to make everyone feel welcome and valued and glad to hear that you and your family felt at home. Thank you again for your kind words and look forward to you staying with us here at Mantra Crown Towers again very soon.

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Reviewed 14 July 2012

Good family value trip. Bonus was the Thai restaurant on site. Great indoor heated pool.

  • Stayed: July 2012
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3  Thank Hitesh_khatri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 22 July 2012

Thank you for taking the time to comment on your experience with Mantra Crown Towers.
It is always nice to read when our guests have enjoyed their stay. We look forward to welcoming you back sometime in the future.

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Reviewed 13 July 2012

I must admit I had some reservations about staying here after reading mixed reviews.
We booked a 3 br apartment, and I requested a refurbished room. fortunately we got a nice modern room overlooking the beach on the 29th floor.
Melissa in reception was wonderful.
We requested a late checkout which was unavailable due to the room being booked, but staff offered the use of pool and car park facilities which we gratefully accepted.

  • Stayed: July 2012
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2  Thank J1smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded 22 July 2012

Thank you for the kind words and also thank you for choosing to stay at Mantra Crown Towers. We are delighted to hear that you enjoyed your stay with us and that you find us value for Money. Melissa at reception certainly does a great job and feel that she is an asset to the company will be passing on your kind words to her. Unfortunately due to circumstances
out of our control, late check outs are not always possible but as you found we are always happy for guests to continue using the resort facilities after checkout. Thank you again and we look forward to welcoming you back to Crown towers in the future.

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Additional Information about Mantra Crown Towers

Address: Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 124 Speciality Lodging in Surfers Paradise
Price Range: £64 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the heart of Surfers Paradise on the Gold Coast, Mantra Crown Towers offers a wide range of leisure facilities perfect for a family holiday, short break or weekend away. Children are well catered for at the resort, which features a lagoon style pool with its own pirate ship, waterslide and sandy beach, as well as a games room and children's playground. The Resort's leisure facilities also include a 15 metre indoor heated pool, spa, sauna, fully equipped gymnasium and on-site restaurants, including the award-winning Chiangmai Thai, all within the comfort of the resort. Mantra Crown Towers offers a range of spacious accommodation options including One, Two and Three Bedroom Apartments. All apartments are fully self contained with kitchen and laundry facilities, and feature their own private balcony with many offering ocean views. Just 100m from Surfers Paradise beach and 500m to the cafe and restaurant precinct of Cavill Avenue, you are amongst all the action. ... more   less 
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Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Surfers Paradise, Gold Coast, Australia

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