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“Spacious Family Apartment”

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Mantra Crown Towers
Certificate of Excellence
Perth, Australia
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Spacious Family Apartment”
Reviewed 11 November 2013

We stayed here for almost a week at the beginning of October. It was a little tricky getting into the place with all the roadworks and the set up for the Super Cars but once we had worked this out, it was a great spot to be based from. The 1bd apartment was spacious and there was plenty of room for our 4 year old to have his sleeping bag out.

The aircon was not working properly and completely stopped on our first full day there. It was frustrating that we had to keep following up what was happening with it and it took another night before finally being looked at. We couldn't have anything open to let fresh air in, especially overnight as it was a safety issue with our son.We also didn't like how the door to the hotel interior had no lock inside so we were constantly monitoring him with that.

The pool area is great and the hotel is in a nice spot for a walk to and from the beach and restaurants. Having parking included was also great. Overall a good hotel to return back to after full days out with just some small things that could be modified.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blondemummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
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  • Any
English first
Tauranga, New Zealand
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 November 2013 via mobile

Have been coming here for last 10 years, the Mantra group managing complex have certainly stepped this up to be in the top 10 of holiday locations on coast. Cafes on site and by pool en long hours with well priced food. Property immaculately presented with upgrades in place, outdoor entertainment area updated and large outside spa pool.
Great now to bring our grown up children back and grandson to start the coast experience for the next generation.

Stayed November 2013, travelled with family
Helpful?
2 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 November 2013

We just finish a wonderful time at Mantra Crown Tower. We booked a nice unit through Mantra booking service, and the pleasure started to come. We met wonderful people, nice restaurants and the best was the pools and the hotel very nicely presented. We really enjoy the laguna-style pool, sauna and the indoor (heated) pool was nice.
It was hard for my younger son to leave. Because he has a wonderful time, please receive my son compliments for such an unforgettable week at Mantra.
So nice to deal with pleasant staff, specially big thanks to you Oscar Rodas, who made our stay a really nice experience... Please keep up with the good work you're doing. My Family and I are very happy with our experience, and guest what... will be back for more very soon.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Elmer4109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, Canterbury, New Zealand
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 November 2013

We stayed here with our two young children for a few nights! This was definitely a dream break for us. our son (3 1/2yrs old) would have lived in the pirate pool if we had let him. The views were breath taking, the apartment was also perfect with everything we needed esp for our young baby. we would definitely come back here if ever in surfers again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Smashley2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraCrownTowers, General Manager at Mantra Crown Towers, responded to this review, 25 November 2013
Dear Smashley2013
Thank you for taking the time to review your stay with us.
Our pool area is certainly wonderful for kids, the pirate ship always a hit
We look forward to welcoming you back to our property if your travel plans see you return to our property
Kind regards
Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bicheno, Tasmania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 November 2013

We stayed 8 nights from 8th Oct 2013 in room 1706. We use a travel club to book most of our accommodation for which we get a failry decent discount. Having said that we have come to expect not to get the best rooms in the house which is fine because we don't expect to get top quality for a discounted price.
We had a 2 bedroom apartment and the best thing about it is the space inside - it was huge and perfect for a week long stay with 2 kids. The 2 bathrooms was a bonus. We paid the extra for the ocean view, the view was mostly from the master bedroom and the loungeroom balcony. We had a couple of maintenance issues which took a few calls to get fixed but no big deal. As with other reviews the beds were pretty ordinary. The staff were great & helped us out on more than one occassion. The pools are fantastic & the outdoor spa the best we have been in. The only downside was the apartment was in need of a good scrub & carpet clean. The showers in particular need a bottle of bleach & a scrubbing brush! We understand that a dated room can get this way & maybe we are a bit fussy on that front. The Thai lived up to its delicious reputation and best of all was BYO. Overall we thoroughly enjoyed our stay & for the price we paid we were very happy. We have recommened you to some friend who have already come and stayed & loved it also. Thanks for having us.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mongosemporium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 November 2013

Recently we were in Brisbane on holiday and decided at short notice to extend our stay and spend another week on the Gold Coast. I contacted Tammy at Crown Towers and within minutes it was set up, and that during a busy time (V8 races!).When we arrived she had our favourite room waiting and the service was as usual second to none. We just wouldn't stay anywhere else on the Gold Coast. And on that note we are already booking a family holiday for next year and have reserved 3 Crown Towers Apts for the purpose. Exciting times ahead! Thank you to the amazing team at Mantra Crown Towers, you are amazing.

Room Tip: We love the bungy aspect
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  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank FamilyOsborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooroolbark, Victoria, Australia
1 review
Reviewed 6 November 2013

My husband and I stayed here for our honeymoon 10 years ago now and just took another trip back to where it started with our two beautiful children and what can I say, back then we thought it couldn't get any better but we were proven wrong. The staff, facilities, just everything about this place is amazing and our kids had an absolute ball. I would not consider staying anywhere else when travelling to surfers and we are already saving for our next trip hopefully next year. Thanks for yet another fantastic stay crown towers.

Room Tip: Beach view, simply stunning!
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  • Stayed October 2013, travelled with family
    • Value
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    • Service
Helpful?
Thank Suze F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra Crown Towers

Property: Mantra Crown Towers
Address: Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the heart of Surfers Paradise on the Gold Coast, Mantra Crown Towers offers a wide range of leisure facilities perfect for a family holiday, short break or weekend away. Children are well catered for at the resort, which features a lagoon style pool with its own pirate ship, waterslide and sandy beach, as well as a games room and children's playground. The Resort's leisure facilities also include a 15 metre indoor heated pool, spa, sauna, fully equipped gymnasium and on-site restaurants, including Chiangmai Thai. The award-winning Chiangmai Thai restaurant provides authentic Thai cuisine, with strong Thai influences such as wooden elephant chairs and decorative motifs scattered throughout the restaurant adding to the Thai experience. Open for dinner 7 days a week, the restaurant is the perfect choice for dinner, all within the comfort of the resort. Be pampered by professional and friendly therapists, at the onsite day spa Calmer Therapies. The day spa offers beauty treatments, including deluxe facials, full body scrubs/wraps, deluxe pedicures and manicures, pamper packages and waxing. Mantra Crown Towers offers a range of spacious accommodation options including One, Two and Three Bedroom Apartments. All apartments are fully self contained with kitchen and laundry facilities, and feature their own private balcony with many offering ocean views. Just 100m from Surfers Paradise beach and 500m to the cafe and restaurant precinct of Cavill Avenue, Mantra Crown Towers provides access to all the attractions of the Gold Coast making it the perfect place to stay for your next getaway. ... more   less 
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Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Surfers Paradise, Gold Coast, Australia

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