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“Spoilt from our first stay”

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Ipanema Resort Apartments
Reviewed 26 September 2011

First of all at $75AUD per night for a 1 bedroom Apartment, Ipanema is a very good deal, personally the location is great mid way 15 mins walk to Cavill Ave, and about 20 to Broadbeach, although there is a bit of road noise.
We stayed here in January and thought it was fantastic! The Apartment was clean, comfortable, well appointed, everything worked and to be honest we were well and truelly surprised, hence the reason when we seen a deal for $75 per night we thought lets go back.
Before booking we did email and ask if the same room type (eg views, high floor etc) was possible, as it is not always possible for properties to gurantee- no reply (pet peeve). So we booked as it was for the next day and requested again on the booking (fingers crossed). On arrival we were advised similar but not the same, fair enough cant have everything you want all the time. However on entering the apartment, it smelt, the carpet was terribly stained all over, lights out, kitchen cupboards broken, blinds that have not been cleaned for years, hairs on the bathroom floor and in the bedroom. No faceclothes. We asked if we could change rooms but were advised Ipanema was 100% full.
That night we were kept awake from 1.30am from roadworks outside, not Ipanemas fault but it has a bearing when you ask again the next day to move rooms and the answer is still no.
Dont get me wrong, for $75 you can look past a lot of this but the sad thing is that some of the rooms are clearly a lot better than others, possibly one of those situations where some owners upgrade their units and others dont.
I would reccommend to give it a shot if you get deals like we did - it is worth it but dont expect 5 star. Note also that reception is only open until something like lunchtime on Saturdays and closed on Sundays, this needs reviewed for guests satisfaction.
The Pool and reception areas are 5 star. The guys that run Ipanema are nice enough guys.

Room Tip: Ask for a room that has been renovated in the last 12 months
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  • Stayed: September 2011, travelled as a couple
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Thank jettnova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 - 172 of 185 reviews

Reviewed 8 September 2011

Having read previous reviews we were a little nervous but we have been happy with our stay at ipanema. We stayed in a 2 bedroom apartment on the 6th floor, with my husband and i with our 14 month old boy in one room and my mum in the other. The carpets and couches need a really good steam clean, and there were a couple of stains on the sheets (nothing we were concerned about), but the room size, layout and location were all great. 6 out of 5 for value for money!

  • Stayed: September 2011
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Thank Nikki_S_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

stayed here for 5 days and was money well spent. we stayed on the 8th floor and had balconies outside our bedroom and the living room. Beautiful views, had everything we needed. Altho we only got 2 towels for the 5 days that we were there we asked house keeping in the hallway for fresh ones, as for your bed linen yes you do only get a sheet and a bed cover thats just as thin but there is a thin mink blanket in the closet which we used but the rooms got so hot we ended up sleeping with just the sheet.

10-15min walk from surfers which is quite handy and reception are most helpful. Some gym equipment wernt working and internet in the lobby was almost like dial up...better off walkin to surfers paying $1 for an hr but apart from that would def be comming back here!

  • Stayed: August 2011, travelled as a couple
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Thank alnezer17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2011

Found the staff to be friendly and very helpful. We had 2 young ones and a baby and had ample room. The setup allows for each bedroom to be locked off from the other and we bought some door stops from IKEA to keep the doors open. Boys could not open the doors very easily and for young ones it would be good to have an extra lock for the balcony doors, which they could not operate. We were on the road side and the road noise was evident but something that did not worried us, but a consideration. Had full facilities, the kitchenware was adequate but some of it not very clean. Air Conditioning worked but a little erratic with the temp control. A good price in a great location we have stayed before and will stay again as find it really good value. I can't say the same for the internet connection, daylight robbery!!

Room Tip: Staying with Kids, ask for door stops and maybe something to deadlock the balcony doors.
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  • Stayed: July 2011, travelled with family
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Thank Keeweelad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2011

At first i was a little hesitant to book when ready all the reviews. I am very happy that i did book as my family and I had a wonderful time. The apartment was very clean, had everything we needed. Staff were very friendly and were happy to assist with everything we need. I would recommend Ipanema to everyone.

  • Stayed: July 2011, travelled with family
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Thank toni456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2011

Ipanema is dirty, poorly maintained with second rate amenities. This is a three star hotel not a luxury resort. The apartment had only two towels and a thin grotty bedcover. The air conditioning was too noisy to use. The ceilings were so low that you could touch them. In some areas of the apartment my partner could not stand up as his head hit the ceiling. The pool area is falling apart with very slippery tiles installed. Avoid Ipanema for a family hoilday.

  • Stayed: May 2011, travelled with family
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Thank Darbious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2011

My partner and I stayed here over the prior to the Easter break for three nights and were disgusted by the general lack of cleanliness and minimal amenities provided.

The bedroom
No blanket on the bed. Just a sheet and quilt cover. The quilt cover did not stay on the bed for long as it was wet, had stains on it and stunk like it hadn't been laundered in some years.
And there was a second bedroom.. without a door.. consisting of a bed and a stained mattress protector on it. It weirded me out a little.

The bathroom
The dirtiest shower curtain I've ever seen in my life. It was brown with mould, and the shower rail was rusty. Exhaust fan was ineffective and water just ended up all over the bathroom floor. There were no extra towels; just two bath towels, one bath mat and one hand towel. No face washer, hair towels, beach/pool towels. And if you want to ask reception for extra towels, they'll charge you.

The kitchen
Stayed three nights and they had only given us one sachet of dishwasher detergent and one sachet of handwashing detergent.. and there were only two bowls and two glasses. There was no housekeeping.

The Balcony
The balcony had an excellent view and had some awesome afternoon sun-age. However, the air conditioner unit was on the balcony, and it was extremely unpleasant to have the a/c on when sitting on the balcony.

The Living Room
Couch was disgusting. It was broken, and there was a huge gap between the back of the couch, and the seat. Very uncomfortable. Lots of stains.

The Gym/Pool/Spa/Sauna
Treadmill did not work and there was no out of order sign or indication that it was being fixed.
The pool was lovely and warm.
The spa was too warm. And too chlorinated.
The sauna was excellent.

The Internet Kiosk
I needed to print some 20 pages, reception quoted me $4, end up costing $10.

Given the availability of accommodation in Surfers Paradise and Broadbeach, I would urge visitors to this area to stay elsewhere. I booked this place based on previous reviews on Trip Advisor, all which were very positive. This place is cheap, lacking in amenities and dirty.

  • Stayed: April 2011, travelled as a couple
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Thank Saunder I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ipanema Resort Apartments

Address: 2865 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 B&Bs / Inns in Surfers Paradise
Price Range: £36 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ipanema Resort Apartments 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
All our apartments at Ipanema Surfers Paradise offer great views of the hinterland, Nerang River and the ocean. This unique holiday building is located on the beach side of the Gold Coast Highway, between Surfers Paradise and Broadbeach. ... more   less 
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Also Known As:
Ipanema Resort Apartments Hotel Surfers Paradise
Ipanema Hotel Surfers Paradise
Ipanema Resort Apartments Surfers Paradise, Gold Coast, Australia

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