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Artique Surfers Paradise
Certificate of Excellence
Reviewed 6 August 2014

I was very happy with this hotel, we had two apartments. We arrived early at 9am and were allowed to check-in straight away, this was great and allowed us to have a rest at hotel and still make use of the whole day.

I'd recommend it too anyone it's reasonably close (less than 10 minutes walk) to the main area of Surfers but also far enough away to be quiet at night.

My only comment is that the reception area closes quite early at 5PM, however we had no need to use them after 5PM because the hotel is very well organised.

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank CJEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Dear CJEngland,

Thank you very much for your feedback. I'm glad you found us to be well organised and I'm also very happy that we were able to check you in a 9am. We do our best to allow people to check in as soon as their room is clean. Our guests' happiness is our utmost priority.

Thanks again.

Kindest regards
Melissa
General Manager

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926 - 932 of 1,399 reviews

Reviewed 5 August 2014

Stayed July 21-25 2014. Family of 4, staying in a 2 bedroom standard apartment. Room 905.

Our review is based on low season, but hope it helps, it was a very pleasing and affordable experience.

We had researched prior, and knew that check in was easiest during business hours, so made sure we checked in around 3pm. Incredibly quick, pleasant and easy. Likewise upon checking out, it was all very seamless and pleasant dealing with the staff there.

We got to our room, and my wife was very pleased with what she saw  (isn’t that what matters most? Haha) 2 very nicely set out bedrooms, with wall to ceiling glass windows to maximise the view, we were on the 9th floor, and was very good at night. Nice lounge room area, with just about every Foxtel channel you could imagine, superb touch. Laundry facilities were made very good use of, and was a bonus. Nice bathroom, and surprised that we also had an ensuite which was brilliant. The kitchen area was very well equipped with modern facilities, and the fact that there was a dishwasher meant we were not having to spend to much time with dishes.

The location was very good, only a 10min walk to Cavill Avenue and the main shopping area of the gold coast, and a new tramstop very close. It also had a car park underneath that was complimentary for guests. The hotel never seemed noisy or crowded at all, but then again, we were in low season.

I would highly recommend this hotel for anyone going to the gold coast. It is first and foremost very modern, clean and nice, but it is all the other little extras that make it so worthwhile compared to some of the other similar accommodation available. A pool, a very cool BBQ area, a gym, a free carpark, a great Foxtel package, an indoor golf driving range and small cinema gives it a very unique touch. Combined with a very good value package for us, it was very enjoyable.

Room Tip: The higher the better, but city views are just as good as the beach views IMO
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank StylingDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Dear Styling Dave,

Thank you for a fabulous review. We love hearing such great feedback. I am so happy to hear you had a wonderful holiday and enjoyed your room, the facilities and the city views. I hope you had a great trip back home to Adelaide and we hope to see you again.

Kindest regards
Melissa
General Manager

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Reviewed 5 August 2014

五點就關的櫃台超級不方便,用對講機通話,根本講不清楚也聽不清楚。退錢退支票也很不方便
All of the hotel are inconvenient.Location is far from the Cavil Street and far from the bus station. There is no restaurant around. But the room is fine,beds and environment are well.

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LinQpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Dear Lin,

Thank you for providing feedback. I am glad you enjoyed the room and bed. In relation to your other comments, the bus stop is 1 block away, we have a tram station half a block away and Cavil Mall is only 7 blocks. You can also catch a tram to Cavil Avenue. We are just far enough away to avoid the noise and business of Cavil Avenue.

Kindest regards
Melissa
General Manager

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Reviewed 4 August 2014

Nice modern 1 bedroom apartment. Might be worth paying the extra and booking a ocean view or higher floor as we were on the 3rd level and looked out at a very ordinary street view. Basic kitchen crockery and utensils supplied not even a pair of tongs for turning food which resulted in my husband burning his hand on the oven. Also found that we had to run the dishwasher often because we ran out of plates and things so quickly. Pool area very nice and also a spotlessly clean BBQ area with outdoor tables and chairs.The new light rail is right outside the building and we found this very convenient for getting around without a car.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Susan-Kevin_Haigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Dear Phryne,

Thank you for your review and feedback. The light rail is definitely making it easier for people without a car. I am sorry that your unit had no tongs. There should have been tongs in your second drawer. If you had of called reception, we could have brought you some extra bits and pieces. I am glad you enjoyed your stay otherwise and we hope to see you again.

Kindest regards
Melissa
General Manager

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Reviewed 4 August 2014

Walking distance to Cavil ave. easy access in and out of hotel even with the trams. Was surprised that there was little noise from the trams. Just be sure when you book for an ocean view room that you actually get one. But room was ok, clean but you will have to do your own cleaning of towels as if you want change you will have to pay extra.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Tricia979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Dear Tricia,

Thank you for your review. I am glad you enjoyed your holiday but am concerned that you did not get the views you thought you had booked. Please feel free to call to discuss any concerns you had about your stay. Ask to speak to either Josh or myself. in relation to the towels, we do have towels available at a very small cost. As you would have noticed, our tariffs are low and for this reason, we do need to charge a small amount for extra services in order to cover costs. Every unit does have a laundry with washing machine and dryer and we also provide laundry sachets.

Kindest regards
Melissa
General Manager

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Reviewed 4 August 2014

I got a 2bedroom ocean view on the 29th floor for 3nights, and wow the view it was amazing! The apartment was clean when we got in, Free austar which we loved, rooms were big, living room was spacious, air con was there too, all the essentials too for us to make a feed... The apartment was just amazing! I enjoyed our stay at Artique resort definitely recommend the 2bedroom ocean view for an extra few dollars. There was nothing bad I didn't like about the apt. I loved the spa too, would help if they had a little instructions there that you had to press emergency stop turn clockwise for the spa to bubble up... Would definitely stay again :)

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Hiinalondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Dear Hiinalondon,

Thank you for a wonderful 5 star review. It is great to hear that you loved your room, the view, the facilities and our excellent 80 channel Foxtel service.

Please don't hesitate in calling next time to request your favorite room.

Kindest regards
Melissa
General Manager

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Reviewed 3 August 2014

just a bit of walk to the main hits of surfer's paradise bt beach literally next to u , well worth a compromise of 5 mins of walk for the view and quality of apartment . we were asked to take our rubbish with us on checkout which wasn't quiet as impressive

Room Tip: book the ocean view room …u won't regret it !
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank djhesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtSFP, General Manager at Artique Surfers Paradise, responded to this reviewResponded 27 August 2014

Hi DJHesh,

Thank you for your 5 star review and feedback. I am glad you enjoyed your holiday and the location of the resort. In relation to your comment about the rubbish, you did not need to take it with you. We just request that people use the garbage chutes provided on each level. We look forward to welcoming you back and hope to see you again soon.

Kindest regards
Melissa
General Manager

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Additional Information about Artique Surfers Paradise

Address: cnr Surfers Paradise Blvd & Enderley Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Artique Resort)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #1 of 124 Speciality Lodging in Surfers Paradise
Price Range: £86 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Artique Surfers Paradise 4.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Artique Hotel Surfers Paradise
Artique Hotel Apartments Surfers Paradise
Artique Surfers Paradise Gold Coast, Australia

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