Q1 resort is possibly the best hotel room view I have seen
It is located near the centre of surfers paradise and has really good amenities
Pools gym everything is modern very clean and the staff are knowledgable and are service orientated
It all goes wrong if you need to use wifi , it is available for 15$ Australian a day BUT it's not provided by the hotel it's a 3rd party. My experience was on night 1 the money came off my credit card but the log in did not work , so at 2am I was advised to come downstairs and I would be given a login . 20 minutes later I was connected . Day 2 I then bought another day successfully this time at 4pm but unfortunately at 2 am registration had expired the 24 hr access after 8 hours did not work . At 6am and a visit to reception , again a new sign in provided by hotel no charge and it worked .
The third party that supplies the service , does not offer 24 hour support , and according to the staff at q1 the problem is that customers complain all the time but we can't do anything about the wifi.
I agree it is the HOTELS problem as wifi is now a given and whether it's a 15$ charge or not it should work. Two nights in a row with problems , means that a relaxing break in a superb hotel were wasted as I ended up using data roaming ( UK mobile) instead at over 35£ on an iPhone not ideal
BUT if you don't need wifi this is a great hotel
- Official Description (provided by the hotel):
- ‘Australia’s Tallest Residential Tower’ ... Q1 Resort & Spa Surfers Paradise offers 1,2,3Bed & Sub Penthouse Luxury Apartments with unique glass enclosed Balconies & Spa Baths, 24 hour reception & security, unparalleled resort facilities on a beach front location & set amid one hectare of landscaped grounds. Q1 Resort & Spa features two lagoon swimming pools, heated indoor lap pool & spa, alfresco poolside Cafe & Bar & our famous "Seventy 7 Buffet Breakfast" located level 77 floor above ground with viewing platform. A world class gymnasium, saunas & steam rooms, private theatrette, conferencing & wedding facilities, children’s games room & our award winning Q1 Day Spa await you. The Q1 tower also hosts Australia’s only beach side External Tower Adventure Climb from level 77 to 80 ... Q1 Resort & Spa towers over the Gold Coast with views to match. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia, Ctrip TA, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Q1 Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- q1 Hotel Surfers Paradise
- q1 Resort Surfers Paradise
- Q1 Resort And Spa Surfers Paradise, Gold Coast, Australia