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“What a view!!”
5 of 5 bubbles Review of Q1 Resort and Spa

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Q1 Resort and Spa
Ranked #5 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“What a view!!”
Reviewed 12 February 2014

We asked, if possible, to stay on a higher floor. We were wrapped when we discovered our room was to be on the 54th floor. The view was amazing. No matter where we were in the apartment, we could see out over the entire Gold Coast! Location was perfect and we really enjoyed the live music, at Longboards, whilst floating in the pool. Thank you for a fantastic holiday Q1!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beeandjode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,429 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (723)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2014

I paid for an ocean view 2 bedroom apartment, but only able to see ocean through corner of balcony. Apartment was dirty, broken lounge, bathroom smelled, and kitchen cabinets full of dirty dishes. Reception staffs were rude towards us. won't go back or recommend to anyone. Customers deserve much better service and rooms with that high price.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review, 13 February 2014
Dear Peter S,

Thank you for taking the time to review your recent stay at Q1 Resort and Spa. All reviews are read and valued by our Management team.

I am sorry that your experience was not as you expected and is quite different from the positive experience that the great majority of our guests enjoy.
Please contact us as I would like the opportunity of ascertaining the apartment number that you stayed. If it is an apartment that Q1 Resort manages, then we may take the appropriate measures to maintain the high standard of presentation and housekeeping for which Q1 Resort is renowned.

Kind regards,

Jason Boggs
Manager on Duty
Q1 Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacobs Well, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2014

Absolutely the BEST place to stay in Surfers Paradise, the views are amazing, the locality is central to all you need, the staff are more than helpful to sort everything out, I did have an issue which was a misunderstanding through the booking agent, but they were very professional and friendly and helped sort the issue much to my delight, their service was second to none on whatever your queries were. A BIG 10 STAR from me and my son Luke (10yrs). I will be staying here everytime we need a quick getaway. The pools are fantastic and Longboards cafe are situated next to the pool, so mum and dad can still watch the kids while they enjoy some relax time. The heated pool and spa are fantastic, take a dip, take a relax, then go into the pool to cool down, just wonderful. Q1 is my place of a getaway, so close to the beach. Gotta be happy about that.

Room Tip: go for the beach view, 2 bedroom unit, it was fab.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2014

I love q1 resort not just for the views it's very affordable to say and very close to shops etc. it's my second time staying at q1. I'll be recommending it to fellow friends and family as it's a beautiful hotel to be at. Thank you for your services. See you soon.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billmesto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2014

We have been to Q1 many times and find the property well appointed and very handy to both the centre of surfers and broadbeach, both great locations.
We will stay again but the concept of paying the rates you charge and then having to pay for soap and shampoo and conditioner is not really acceptable, these small things are something we expect to receive.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinTan1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2014

Way overpriced if you are on anything less than about Level 40. Breakfast was great value on Level 77 and friends had a great room on Level 66. Would not visit again unless guaranteed a much higher floor.
Danny Mac

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invercargill, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2014

On arrival we were up graded free of charge to a Sub penthouse. Veiws were amazing.
Seemed lovely & clean although few stains on carpets. Early morning when we got up seen cockroaches running under the fridge & found on in the bathroom. NOT a good look uck.
To there credit when I reported it they did say they would get house keeping onto it as soon as we left!!!!
Over all a comfortable and exciting stay as the day temp was 41degrees ,air conditioning was great,and that night they had a huge electrical storm & it was awesome watching all the lightening from our room, Amazing sights.

Room Tip: Corner suites have amazing views of beach & canals
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Q1 Resort and Spa

Property: Q1 Resort and Spa
Address: 9 Hamilton Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Surfers Paradise
#3 Spa Hotel in Surfers Paradise
#3 Top resorts Hotel in Surfers Paradise
#4 Business Hotel in Surfers Paradise
#4 On the Beach Hotel in Surfers Paradise
#4 Romantic Hotel in Surfers Paradise
#5 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Q1 Resort and Spa 4.5*
Number of rooms: 527
Official Description (provided by the hotel):
‘Australia’s Tallest Residential Tower’ ... Q1 Resort & Spa Surfers Paradise offers 1,2,3Bed & Sub Penthouse Luxury Apartments with unique glass enclosed Balconies & Spa Baths, 24 hour reception & security, unparalleled resort facilities on a beach front location & set amid one hectare of landscaped grounds. Q1 Resort & Spa features two lagoon swimming pools, heated indoor lap pool & spa, alfresco poolside Cafe & Bar & our famous "Seventy 7 Buffet Breakfast" located level 77 floor above ground with viewing platform. A world class gymnasium, saunas & steam rooms, private theatrette, conferencing & wedding facilities, children’s games room & our award winning Q1 Day Spa await you. The Q1 tower also hosts Australia’s only beach side External Tower Adventure Climb from level 77 to 80 ... Q1 Resort & Spa towers over the Gold Coast with views to match. ... more   less 
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Also Known As:
q1 Hotel Surfers Paradise
q1 Resort Surfers Paradise
Q1 Resort And Spa Surfers Paradise, Gold Coast, Australia

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