Q1! Staff need massive customer service training very discussed and didn't feel welcome at all. Check in was rude and quick and didn't give proper information as to where the lifts ect are. On checkout we didn't get asked how our stay was or anything like that. On entering on day a front counter lady was walking in front and didn't Evan hold the door open she pushed it in front of us and kept walking. Rooms had dust on top of the cubboard and stove, tiles in bathroom not cleaned properly and toilet seat loose. We will not be back again we didn't feel welcome and we spent 6 days there! Next time back to the Wyndham across the road they are amazing there!!! I suggest use other accomadation.
- Official Description (provided by the hotel):
- ‘Australia’s Tallest Residential Tower’ ... Q1 Resort & Spa Surfers Paradise offers 1,2,3Bed & Sub Penthouse Luxury Apartments with unique glass enclosed Balconies & Spa Baths, 24 hour reception & security, unparalleled resort facilities on a beach front location & set amid one hectare of landscaped grounds. Q1 Resort & Spa features two lagoon swimming pools, heated indoor lap pool & spa, alfresco poolside Cafe & Bar & our famous "Seventy 7 Buffet Breakfast" located level 77 floor above ground with viewing platform. A world class gymnasium, saunas & steam rooms, private theatrette, conferencing & wedding facilities, children’s games room & our award winning Q1 Day Spa await you. The Q1 tower also hosts Australia’s only beach side External Tower Adventure Climb from level 77 to 80 ... Q1 Resort & Spa towers over the Gold Coast with views to match. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Ctrip TA, Agoda, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Q1 Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- q1 Hotel Surfers Paradise
- q1 Resort Surfers Paradise
- Q1 Resort And Spa Surfers Paradise, Gold Coast, Australia