We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptional!”
Review of Q1 Resort and Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Q1 Resort and Spa
Ranked #4 of 31 Hotels in Surfers Paradise
Certificate of Excellence
Reviewed 31 July 2014

I stayed at the Q1 this week and want to tell everyone how wonderful it was. Two colleagues and myself attended a conference on the Gold Coast and we chose the Q1 because of it's wonderful location. We have been very impressed with our stay. We had a luxury 3 bedroom apartment, complete with spa bath, fully equipped state of the art kitchen, open plan lounge, dining, and enclosed balcony. The apartment was immaculate. The views were to die for! Floor to ceiling windows with ocean, gold coast and hinterland views. Each of the beautiful bedrooms, lounge room and dining area all had these amazing views. The apartment was quite spacious, in fact it is larger than my three bedroom house. The two outdoor pools, indoor lap pool and spa were fabulous. We ate out for dinner at Longboards next door and found the food delicious and reasonably priced. The staff at Q1 were exceptional! So accommodating and helpful, no matter what I asked for. I will definitely return for a holiday to Q1 and recommend it to anyone considering staying at the Gold Coast.

Room Tip: I stayed on the 35th floor but I am sure the views are just as good lower down.
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
2  Thank Sandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,631)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,464 - 1,470 of 2,631 reviews

Reviewed 31 July 2014 via mobile

It was my first time for Goldcoast. But having herd of Q1 apartments. I went ahead and booked. It was everything beyond i expected or imagined.
The location was best, food nightlife everything was a walking distance.

I will def book agian

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Inderjit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

Me and my partner stayed for the 3 nights as a surprise holiday away to the Gold Coast, Q1 has perfect location really close to the main precinct of Surfers Paradise, views from level 11 were very good despite facing inland. Two outdoor pools which were quite warm, and then a spa and indoor pool was very nice as well. There was a bar/restaurant on site but I couldn't remember the name of it, but the barmen and ladies has great customer service skills and the cocktails were amazing!

Stayed: May 2014
3  Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Its was a great time me an my daughter had as we could do anything at the tip of our fingers was totally excited to come back as it is a special place for me an my daughter i was working away in the mines an when i come back thats where we stayed so it was like a second home away from home. Thank you very much q1

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank geetrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

great views saw the humpback whales from our apartment window
awesome view to Brisbane and out to sea and of surfers lights at night
well equipped apartment and lots for the children to do in surfers
we all had fun

  • Stayed: August 2013, travelled with family
    • Cleanliness
    • Service
1  Thank fiona t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

I stayed at Q1 along with four other families as we were there for a wedding.

The Bride and Groom had a lovely spacious 2 bedroomed apartment with breath taking views. They had used a Groupon voucher but were not given the promised wine on arrival. The floor hadn't been vacuumed very well and the couch was broken.

The Bride's parents also used a Groupon voucher. They had a few issues with their room. A cupboard was hanging loose on its hinges, the fridge was not balanced, the carpet was not cleaned and needed a vacuum, and the couch and cushions were stained and smelly. When they phoned to request this be fixed, they were told 'what do you expect, you are using a Groupon voucher'. They were told the room would be vacuumed but this never eventuated.

When we tried to check in at 10am I encountered an incredibly rude woman on the reception. I was asking for an early check in as we needed to get on a wedding bus at midday. She advised she would make a note of this, and I would get a phone call in the 'unlikely' event this was possible, but her manner suggested this was a pretty outrageous request.

We received no phone call, but returned to reception at 11.45am to ask if we could leave our bags. A different (more helpful) receptionist said that was no problem, and then found our room was actually available. Unfortunately when we entered the apartment there was a terrible smell. We did not have time to investigate as we had to jump on a bus to the wedding. We let the same rude receptionist know and she said she would 'spray around the room'. We returned from the wedding around 10pm. The room still smelt really awful and nothing appeared to have been done. We went back to reception. This time we encountered a really helpful young man. He advised the complex was full and there was not the option for changing rooms. He followed us back to our room with an air purifier. He advised us that unfortunately if the air conditioning unit goes dry things can run backwards and cause the smell. He attended to the air conditioning unit, left he air purifier with us and sprayed some room freshener. He said things would be fine in one hour - and they were. Other than the smell, our one bedroom apartment was really clean and we were really happy with the facilities. However, due to all the issues and comments above we would not stay at Q1 again.

One other issue was the bar attached to the hotel closed at 11pm on a busy Saturday night.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
5  Thank habbie200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this reviewResponded 29 July 2014

Dear habbie200,

Thankyou for your review. Unfortunately, you did not stay at Q1 Resort and Spa as we do not use Groupon vouchers. You checked in and stayed with a private agent who does not represent Q1 Resort in any capacity whatsoever and frankly, I am not surprised that you received substandard service. Next time you stay in Surfers Paradise, I urge you to only book stay directly with the Resort to receive the true Q1 experience.
Trip Advisor will be advised to remove your review from our profile.

Kind regards,

Jason F. Boggs
Manager on Duty
Q1 Resort and Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

Great location, rooms are all lovely, views all spectacular! The staff are what makes this place wonderful too though, always cheerful and helpful, always! Now, the price, well if you want value for money then you get OVER and above VALUE. Q1 is the only place to stay in Surfers Paradise, don't worry about searching/reading about other options, save time and money, make a booking. You will be very happy when you arrive and when you leave you will want to come back, we do every time, thanks for again making our last visit perfect.

Craig from Victoria

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Surfers Paradise hotels
0.3 mi away
Peppers Soul
Peppers Soul
#1 of 31 in Surfers Paradise
2,326 reviews
0.4 mi away
Hilton Surfers Paradise Hotel
Hilton Surfers Paradise Hotel
#13 of 31 in Surfers Paradise
3,329 reviews
0.8 mi away
QT Gold Coast
QT Gold Coast
#5 of 31 in Surfers Paradise
2,753 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Mantra Circle on Cavill
Mantra Circle on Cavill
#6 of 31 in Surfers Paradise
3,395 reviews
0.3 mi away
Novotel Surfers Paradise
Novotel Surfers Paradise
#14 of 31 in Surfers Paradise
502 reviews
0.8 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#7 of 31 in Surfers Paradise
1,672 reviews
Show Prices
Show Prices
Show Prices

Been to Q1 Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Q1 Resort and Spa

Address: 9 Hamilton Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Surfers Paradise
#2 Spa Hotel in Surfers Paradise
#3 Top resorts Hotel in Surfers Paradise
#3 On the Beach Hotel in Surfers Paradise
#4 Romantic Hotel in Surfers Paradise
#4 Luxury Hotel in Surfers Paradise
#4 Business Hotel in Surfers Paradise
Price Range: £105 - £410 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Q1 Resort and Spa 4.5*
Number of rooms: 527
Official Description (provided by the hotel):
‘Australia’s Tallest Residential Tower’ ... Q1 Resort & Spa Surfers Paradise offers 1,2,3Bed & Sub Penthouse Luxury Apartments with unique glass enclosed Balconies & Spa Baths, 24 hour reception & security, unparalleled resort facilities on a beach front location & set amid one hectare of landscaped grounds. Q1 Resort & Spa features two lagoon swimming pools, heated indoor lap pool & spa, alfresco poolside Cafe & Bar & our famous "Seventy 7 Buffet Breakfast" located level 77 floor above ground with viewing platform. A world class gymnasium, saunas & steam rooms, private theatrette, conferencing & wedding facilities, children’s games room & our award winning Q1 Day Spa await you. The Q1 tower also hosts Australia’s only beach side External Tower Adventure Climb from level 77 to 80 ... Q1 Resort & Spa towers over the Gold Coast with views to match. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotelopia, Booking.com, Agoda, Ctrip TA, Hotels.com, Expedia, TripOnline SA, HotelsClick, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Q1 Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
q1 Hotel Surfers Paradise
q1 Resort Surfers Paradise
Q1 Resort And Spa Surfers Paradise, Gold Coast, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing