We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice apartment”
Review of Q1 Resort and Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Q1 Resort and Spa
Ranked #4 of 31 Hotels in Surfers Paradise
Certificate of Excellence
Reviewed 11 August 2014

we stayed at an apartment with 2 bedrooms, a kitchenette, living room, dining room, and laundry area all provided!
though, the sliding door of one of the bedrooms was stuck and could not be closed the entire 3 nights we stayed there..
and there was only 1 bathroom to share among our group of 4 people..

otherwise, nice affordable place to stay, within walking distance to the main surfer's paradise area and beach..

Stayed: June 2014, travelled with family
2  Thank dixnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,630)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,451 - 1,457 of 2,630 reviews

Reviewed 11 August 2014

I found the website easy to use and the links all worked. I had to alter my booking a number of times and the reservations staff were always very efficient, helpful and friendly, Check in was also very quick and easy with handy check in parking out the front. There were 5 in my party and they supplied 3 sets of door/lifts cards. The décor of the apartment was modern but quite bland and uninspiring considering the amazing location as was the décor of the hallways outside the rooms. We went up to Level 77 for breakfast and it was a nice experience. The staff were again efficient and friendly. The breakfast was nicely done and not over priced. I would have liked and omelette but there is only a 3 egg omelette on the menu which is more than I wanted so I think they should offer a 2 egg omelette as well. The reception staff could have been more helpful and friendly. We all felt that we were not really well looked after in that department. If I was to stay here again I would request a higher room as our room was only on the 9th floor and part of the reason that we stayed there was because of the buildings height, so I would request a room as high as possible to get the views. The pools and leisure facilities are very good. Overall I felt that the experience was nice but not as special as I thought it could be and this was partly due to the staff just doing their job and it was all a bit clinical. They probably forget that the guests are spending their hard earned money on their stay.

Room Tip: Ask for the highest room possible.
See more room tips
  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank sarah f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this reviewResponded 13 August 2014

Dear Sarah f,

Thankyou for your review for your stay in July. I am pleased that you enjoyed the Q1 Resort experience from the time of booking to the trouble free checkin and your stay. I will certainly pass on your comments about the menu choices for the omlette to Skypoint, which is seperately managed to us. I am sorry that your felt that the reception staff were not as friendly or helpful as you expected, I acknowledge that a great accommodation experience is synonymous with great service and will ensure that the reception staff are reminded of this.

I look forward to your next stay with us and trust that it will be a great improvement.

Kind regards,

Jason Boggs
Manager on Duty
Q1 Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

The rooms are modern and very well furnished. Having a washer and dryer helps. Free parking for guests. Didn't get to visit the pool, gym and other areas though.

Area is close to shopping strips and restaurants and there are some convenience stores and dining located at the ground floor of the hotel.

The only gripe I have is that some unseen areas are very dusty e.g. behind the curtains, bedside tables and tv console.

We had a room on the lower floors as we are on a budget but there was not much audible noise from the streets.

Had an enjoyable experience though and the staff are helpful and explained everything necessary upon check-in.

  • Stayed: March 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Aves L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this reviewResponded 13 August 2014

Dear Aves L,

Thank you for taking the time to post a review about your stay with us back in March. I am pleased that you loved just about every aspect of your stay with us including our modern apartment furnishings and appliances and our ideal location. I am sorry that you found some dust in the apartment and will inform housekeeping of this.

I look forward to your next stay with us and trust it will be even better and you can take advantage of our excellent leisure facilities.

Kind regards,

Jason Boggs
Manager on Duty
Q1 Resort and Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

Best place to stay in Surfers when you want space and flexibility. We stayed in a 2 brm apartment. Great views and lots of room for a family of 5.
Has everything you need to cook, clean laundry etc. We had breakfast at the cafe downstairs by the pool while the kids had an early morning swim and joined us later.
Hotel is located in a perfect spot in Surfers close to everything
A bit on the pricy side, but you won't find many hotels with the same quality, service and space for larger groups as you would here.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Tarns29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

Review applies to the apartment with a sea view on the 23rd floor. Minimalistic interior design, but tasteful and practical. Direct access to the bathroom from the living room and from the bedroom. Property is located in close proximity to the beach and town center. On the top floor there is a fantastic restaurant with a panoramic terrace, definitely worth visiting.

Room Tip: always ask for the higher floors
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Stayed in an 13floor apartment with sea and it was great. Staff excellent and room great. Spa sea view is the way to go highly recommend it. Big tip is to bring your food as has great kitchen but local food is pricey.

Room Tip: Level 12 tho 14 is great
See more room tips
  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

I stayed at the Q1 for 3 nights (28th - 31 July) and was extremely impressed with the overall experience. It was extremely simple to check-in as had paid upfront on HotelClub.One let down with though was that I had to be called back as the lady who was checking me in forgot to take a copy of my license and didn't mention how to even use the elevator to get to the apartment. Once I was in my apartment on the 12th floor I was blown away with the great ocean view plus they had upgraded me to a 2 bedroom apartment when I had only booked a one bedroom.

The apartment itself was fitted out great. The lounge was spacious with a decent size TV and room to sit 4 people. The kitchen was full size with plenty of utensils and appliances if you wanted to do your own cooking. One thing I was looking forward to was to use the spa bath which didn't disappoint. I only used the main bedroom which the bed was to soft for my liking at first but got used to it by the 3rd night.

The let downs for me were the lack of block out curtains in the main bedroom. Although there were blinds on all the windows it still let a lot of sunlight in as the sun rose over the ocean. The windows were in desperate need of a clean on the outside. Another issue I had on the second night was the light covering on one of the lights fell off whilst I was in the lounge room. After notifying reception maintenance fixed it the following day.

The overall location of Q1 is great as you have the light rail right outside plus plenty of restaurants close by and walking distance to the beach.

Room Tip: Pay the extra for the ocean view. You won't be disappointed.
See more room tips
  • Stayed: July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Shay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Surfers Paradise hotels
0.3 mi away
Peppers Soul
Peppers Soul
#1 of 31 in Surfers Paradise
2,316 reviews
0.4 mi away
Hilton Surfers Paradise Hotel
Hilton Surfers Paradise Hotel
#13 of 31 in Surfers Paradise
3,326 reviews
0.8 mi away
QT Gold Coast
QT Gold Coast
#5 of 31 in Surfers Paradise
2,751 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Mantra Circle on Cavill
Mantra Circle on Cavill
#6 of 31 in Surfers Paradise
3,381 reviews
0.3 mi away
Novotel Surfers Paradise
Novotel Surfers Paradise
#14 of 31 in Surfers Paradise
499 reviews
0.8 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#7 of 31 in Surfers Paradise
1,669 reviews
Show Prices
Show Prices
Show Prices

Been to Q1 Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Q1 Resort and Spa

Address: 9 Hamilton Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Surfers Paradise
#2 Family Hotel in Surfers Paradise
#3 Top resorts Hotel in Surfers Paradise
#3 On the Beach Hotel in Surfers Paradise
#4 Business Hotel in Surfers Paradise
#4 Romantic Hotel in Surfers Paradise
#4 Luxury Hotel in Surfers Paradise
Price Range: £101 - £409 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Q1 Resort and Spa 4.5*
Number of rooms: 527
Official Description (provided by the hotel):
‘Australia’s Tallest Residential Tower’ ... Q1 Resort & Spa Surfers Paradise offers 1,2,3Bed & Sub Penthouse Luxury Apartments with unique glass enclosed Balconies & Spa Baths, 24 hour reception & security, unparalleled resort facilities on a beach front location & set amid one hectare of landscaped grounds. Q1 Resort & Spa features two lagoon swimming pools, heated indoor lap pool & spa, alfresco poolside Cafe & Bar & our famous "Seventy 7 Buffet Breakfast" located level 77 floor above ground with viewing platform. A world class gymnasium, saunas & steam rooms, private theatrette, conferencing & wedding facilities, children’s games room & our award winning Q1 Day Spa await you. The Q1 tower also hosts Australia’s only beach side External Tower Adventure Climb from level 77 to 80 ... Q1 Resort & Spa towers over the Gold Coast with views to match. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Expedia, Agoda, TripOnline SA, HotelsClick, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Q1 Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
q1 Hotel Surfers Paradise
q1 Resort Surfers Paradise
Q1 Resort And Spa Surfers Paradise, Gold Coast, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing