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“GREAT APPARTMENT” 5 of 5 bubbles
Review of Breakers North

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Breakers North
Certificate of Excellence
Lucknow, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“GREAT APPARTMENT”
5 of 5 bubbles Reviewed 21 November 2010

We stayed in this appartment during december 2009 with my family. We choosen 2 Bedroom appartment . It was very big and amazing the view of the sea was very good. The beech was with a few steps away. The indoor pool was also very clean and good. The apparment was very well furnished with all modern ammenities. Inwould like to recommend all to stay atleast once in this appartment,

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank sunil a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
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    18
    8
    6
See reviews for
58
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 20 November 2010

We arrived to 'Gaynor' the lady on the reception desk and she treated us like convicted serial killers from the outset. Her husband we discovered the following day is extremely friendly and helpful but the damage had already been done by Gaynor. We complained about our room which had a brown shagpile rug in the sitting room, brown leather couches, mirrors from ceiling to floor 1970's style, navy curtains, mismatched and chipped furniture and the beds slanted so you rolled off them. We said it was nothing like the internet advertisement and Gaynor had an answer for everything, she proceeded to belittle us (as paying customers!) and speak to us in the most venomous manner which was quite frightening. We moved rooms after much discussion, the pool faces next door which looks like an Indian slum and the reception area is very tired and smells like a taxi with a video game arcade.
We are very laid back people and just wanted a low key holiday and have never experienced such a rude, unhelpful lump of thing on reception such as Gaynor. We could not get in anywhere else so had to stay there and just deal with it. NIGHTMARE!

  • Stayed October 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Melb36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 November 2010

Travelled from Ireland to Surfers for family wedding and holiday. Stayed for 3 weeks our apartment was first class on the 5th floor. Very clean and had everything we needed and more. The grouds of apartments was extremely clean and access to the beach was great. Other members of my family was on the 5th and 13th floor and again apartments top class! We will be back visiting family again and would not stay anywere else but Breakers North. Would like to thank Jim Bell who was very friendly and a great help to all my family.

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Alexis2780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeton
Level Contributor
245 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 11 October 2010

We booked a sub penthouse room at a very reasonable rate, particularly as it was school holidays. It was a very modern two bedroom unit with two bathrooms and spacious living area. The view was magnificent with about 180 degrees of the ocean and beach. One morning we even watched whales making their way up the coast! It has a great pool and spa, with a tennis court and bbq area. It is about half way between Surfers and the heart of Broadbeach but this really suited us and it was only about a 15 minute walk to both places. The manager whose name was JIm, was great and assisted us anyway he could. A couple of days after we left they sent us an e mail offering us a discount on our next trip and I thought this customer servuce was great. I could not fault this place.

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LizzyLeeton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 10 October 2010

Have just returned from a great holiday staying at Breakers North with family amd a couple of friends - we had a great time - feel a bit sorry for those poor souls that seem to wish to write negative reviews about a great place like Breakers North. Not sure if they are actually for real - they seem like competitors complaints. The couple that run this apartment complex are beaut people and I think they would only upset the real moaners in life. The Gold Coast is a great place to have a holiday, and Breakers North is a great place to stay. The apartment complex is right on the beach - why people would moan about the views I have no idea. We have stayed here on 4 occasions now, 2 with family including teenage kids, and the other two occasions with family and friends. Each time we have been impressed with the apartments that we have been given, and we have absolutely no complaints about the cleanliness of the apartments. Some people seem to go on holiday to pick holes in the places they are staying at - we go to have a great time and enjoy ourselves. We have not once been disappointed at Breakers North. The couple that run the place are hard working Aussies and really nice people - but be warned - if you moan for no reason at all they are likely to suggest to you that you should get a life. I was once at reception where a person complained about a stupid thing - think it had to do with the lift being slow or something - and the manager Gaynor did tell the guests that they should get a life and smell the roses. I agreed completely with them. Best things about Breakers North - close to everything - on the beach - nice apartments - near good restaurants - good pool and tennis court - great bbq - and nice managers. Worst things about Breakers North - sometimes it rains !!!! ( as it goes everywhere !!!

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Jasonfatheroffour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 October 2010

We booked at Breakers North on the strength of a recommendation from friends, and were very pleased with the accomodation. Had read the reviews prior to going, and felt some trepidation about the negative ones, but seriously folks, if you want a beachfront apartment, then ASK for one at the time of booking, and don't whinge about not getting one if you don't. We too checked in after reception had closed for the day, and since we actually read the instructions provided at time of booking, had no trouble accessing night reception, and our keys. As for that person who complained that the advertising was "misleading" because it was not "absolute beachfront"- well- any closer, andyou would be on the sand dunes! Our apartment was clean and modern, and the reception staff (the "married couple" so quickly dismissed in some reviews) were helpful and friendly. The patrolled beach is just metres away. The pool, spa, tennis courts and BBQ are immaculately kept, and were in use constantly during our stay. The location is fantastic- off the busy road, yet within walking distance of shops and restaurants. Our teenage kids loved the place, and we will be happy to rebook a return trip here. As for the negative reviews...forget them.....some people just love (and live) to complain.

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank rmv_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 23 September 2010

The good and the bad of it....

The apartments are on the beach, but not all apartments have beach views.

The pictures on the internet are not what you are getting.

We stayed in 13A which was comfortable but uninspired. The bad aspects of our room included: mismatched decor, out dated furniture and in need of some repairs. The second bedroom window didn't lock which is a REAL danger if you have small children (who like to have a look outside! Good grief!). We had to attach a make-shift lock using outdoor furniture parts as a temporary fix otherwise it was utterly unsafe to leave children unattended in that room. We didn't use the kitchen much but there didn't appear to be much in the way of decent cooking utensils (plenty of serving platters if you want to plate up a nice cheese plate). We had a beach aspect....mainly looking out to the beach but also the building next door and the hinterland. We had specifically asked for (on numerous occasions) and paid for ABSOLUTE beachfront (ie the apartment next door to ours) so I guess management has a different interpretation despite our numerous discussions and assurances. The apartment hadn't been cleaned very well....the floors were sticky, the carpet not properly vacuumed, other people's hair left behind etc. It was obviously a quick once over and I found myself tidying up a bit before we got started. The advertised Foxtel was so limited we watched free view the whole time. At night, on occasion, the drone of nearby airconditioning units was louder than the ocean waves. There was very limited and unhelpful local information available in the room (for instance, no information about local restaurants etc).

The good aspects of our room included: very comfortable queen bed, well functioning shower with decent hot water flow, two recliners, nice size apartment, carpeted (for those that want it).

Negative aspects of the building included: car parking is not friendly; two lifts that were very slow; it's a far distance walk to anything if you don't have a car.

Good things about the building include: it's right at the beach; it's relatively quiet for a Gold Coast location; internet access downstairs with attached printing facilities worked well.

But... I leave the best for last.....

MANAGEMENT!! On the evening before we were to check out, Gaynor (female part of the dynamic duo management team) came bashing on our apartment door calling out for us to open up. I couldn't get to the door and called out to my husband to attend (thinking something drastic had happened) but before he got to the door, she had helped herself in! The reason? To replace a cord for the frypan....which we hadn't used, hadn't asked about. I was taken aback by her need to barge unannounced into our apartment for something so trivial (no one was on fire!). She nearly caught me on the toilet with the door open! Who was I to think someone would barge in! When I went to ask why this matter could not have been attended to tomorrow morning....when we were checking out (after a 7 day stay), she said she was sorry if I was "offended" but she was the "manager and had the right to enter any of the apartments at any time" she saw fit! She then went into a lunatic fit about how she "didn't need this", she was "going on holiday next week", and "honestly, some people!".......we were gobsmacked! She slammed doors, stormed in and out of reception yelling. Her partner in crime, Jim, excused her completely unprofessional and unwarranted behaviour with a "don't worry about it...it's forgotten...I've already forgotten about it"....hmmmm. And, as elsewhere noted on these reviews, we got the standard "no one else has complained about it" tag line. Well.... I'm officially complaining about the standard of the management at Breakers North as at Sept 2010....Be warned!

  • Stayed September 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Susan2209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Breakers North

Property: Breakers North
Address: 50 Old Burleigh Rd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 125 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Breakers North 4*
Number of rooms: 109
Official Description (provided by the hotel):
Absolute beach front property with own private board walk, no roads to cross. 1 & 2 bedroom fully self contained apartments with free wifi, Foxtel, security access only, free parking, heated pool and spa, sauna , full size tennis court and the best BBQ area on the coast Located mid way between Surfers Paradise and Broadbeach, close to Oasis Centre Casino and Convention Centre, Public transport and Northcliffe SLC & Broadbeach Bowls Club A short walk to Metro Café for your morning coffee We also have free security parking ... more   less 
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Also Known As:
Breakers North Surfers Paradise, Gold Coast, Australia

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