We stayed there for 6 days (gap in between) recently and found the place to be great value for money. Clean, great heated outdoor pool etc... Loved the pool and spent alot of time in it. The BBQ facilities were great right next to the pool.
However, we ran into the owners a few times and found them to be rude (especially the male on checkout) over a few days over little things as if they were just over running the business.
The aircon in the first room we had was difficult to control and in the bedrooms so it was either blowing right on you which was cold or hot. There were no instructions on use or that you needed a key to operate it. The second room we had was more spacious and much better with the aircon - just shows that the rooms vary a bit.
The fold out bed we couldn't sleep on it was digging into you but we were told that they might have had it the wrong way up. Either way, we couldn't use it - they refunded half the price of the fold out bed fee.
Very minor but we also found though talking to other guests that some people had Foxel and others didn't as advertised.
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- Also Known As:
- Santana Holiday Resort Apartments Hotel Surfers Paradise
- Santana Holiday Hotel Apartments
- Santana Holiday Resort Apartments Surfers Paradise, Gold Coast, Australia