This is the third time i stay in Santana's. The first (2000) and second (2005) visit was fabulous and friendly staff that i choose to stay there again, this time with extended family and booked 3 apartments. The place still pretty the same as 10 years ago. And the third time is the last time! Never go to that place again.Really embarassed to my family when i told how great place it was.I still remember the new manager and old lady called Sue who definitely not friendly when we first come.Definitely because we are asian.And the signboard at the frontdesk stated No pets allowed.However she kept a huge black dog besides her that scared my 2 year old.And please don't pay by credit card.She will ripped off extra for whatever reason she can think off.I lost extra USD250 for this.(not include USD 1500 for the aprtment).There's no bill given regarding extra 250!.And for the apartment, it seems nobody did the cleaning and repairing. The sofa bed was torn and there was huge hole in the middle. The dishwasher and washing machine filled with cobwebs and dust. I don't know whether it was the same with other people non asian room.stay there for 2 nights and off to better one.Holiday inn is the best, although a bit pricey.Seems u get what u pay for. ;P
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, HotelQuickly, LateRooms and Cancelon so you can book your Santana Holiday Resort Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Santana Holiday Resort Apartments Hotel Surfers Paradise
- Santana Holiday Hotel Apartments
- Santana Holiday Resort Apartments Surfers Paradise, Gold Coast, Australia