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“Loved it!”
Review of Surf Parade Resort

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Surf Parade Resort
Certificate of Excellence
Reviewed 20 September 2011

I stayed at Surf Parade Resort for a week in September 2011 and loved it. It was squeaky clean, very comfortable, had a generous balcony, great views, floor to ceiling windows, granite benches in the kitchen and is a very short walk to the life guard patrolled beach.I had close friends staying nearby and they only ever stay in five star accommodation. They came to see where I was staying and were blown away at how nice it is and what great value for money.
I spent quality time in the spa and the shower always had plenty of hot water. The apartment is quiet and has a flat screen TV with Foxtel. The Tv spins on a lazy susan type thing so that when you go to bed, you open some louvred windows between the lounge area and the bedroom and you can watch the TV in bed. Very civilised and great attention to detail.
I'm not used to Foxtel and I'm not technically minded. I had a bit of trouble making it work. I thought it might be broken. I reported it to the nice reception people and within two minutes a lovely gentleman had arrived to have a look at it. He fixed it but the next day I reported having trouble again. I realise now it was all my fault but not one thing was said. The people in reception are polite, patient, pleasant and completely rational. I wouldn't pay much attention to anyone saying otherwise.
It's an easy 15 minute stroll to Oasis and the Broadbeach shops and a lovely paddle along the beach up to Surfers Paradise. The bus stop is very close to the door and the buses run about every 10 minutes. You can walk to Jupiters or Pacific Fair or hop on the bus.
I can't fault Surf Parade Resort and it was exactly what I needed. I'll go back.

Room Tip: If you want maximum sun ask for a room at the back. If you want to be able to see the beach, ask for...
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  • Stayed: September 2011, travelled solo
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3  Thank paintingsecrets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this reviewResponded 21 September 2011

Thank you for such a positive review. As mentioned before we do everything we possibly can to make a guests stay an enjoyable experience . I pleased we achieved this for you and great to hear you will return.

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Reviewed 15 September 2011

Looked at trip advisor and recommendation to take the hinterland side not the beach view was exactly right. Afternoon sun was brilliant and view of waterways and hinterland much more interesting.
The Surf Parade Resort is perfectly situated halfway between Cavill Street and the Oasis at Broadbeach. The swimming pool, spa and sauna are set in lovely grounds and it's peaceful despite units being full. The top floor does give a great view of surroundings.
We usually like to go to different accommodation on our annual trip overseas but we'll definitely be back here.
Thanks very much

Room Tip: Higher floors give better view and if you go out in morning, don't take the beach view side as a...
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  • Stayed: August 2011, travelled as a couple
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Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this reviewResponded 19 September 2011

Thankyou for the positive review. It is nice to hear that you apprecited the unit and the hinterland views, something that has to be seen to be appreciated. Great to hear that you are returning.

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Reviewed 12 September 2011

A well appointed apartment complex of nine stories, plus two levels of basement patking. Our apartment on the eighth floor was equipped with aircon in the lounge and ceiling fans in the lounge and bedroom. The spa bath with shower above, toilet and laundry were all in a good sized room separated from the bedroom. Good views were available from the lounge via sliding doors to the balcony. Most of the apartments had sea views but a few, including ours, had views inland over river and canals towards the hinterland.
We were impressed that when we arrived early we were allowed into our accommodation immediately, and when leaving were given an extension until our transport was due. All this was done with courtesy and goodwill by management who were a pleasure to deal with throughout our stay, and who added significantly to our enjoyment of our stay with suggestions and advice as to attractions and transport.

Room Tip: Ask for ocean views.
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  • Stayed: September 2011, travelled as a couple
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Thank dickB28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this reviewResponded 19 September 2011

We strive to make all guests stays a positive one and it is great to see that we have achieved this.

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Reviewed 5 September 2011

This is the 3rd or 4th time we have stayed at The Surf Parade Resort.
We love it!!!
It is always clean and tidy. The pool area is excellent and a good size.
We hired a port-a-cot this time, if booking ask for an extra blanket as the base was very hard for the little one.
Good secure parking, buses right at your door and walking distance to Broadbeach.

  • Stayed: August 2011, travelled with family
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Thank Genalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this reviewResponded 19 September 2011

We take it as a compliment that our returning guests are comfortable. Thank you

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Reviewed 3 September 2011

Terrible. We booked through a travel agency for a week. The bed was so uncomfortable we had to leave. And then to 'add insult to injury' they at first refused to refund any monies and then charged us an extra night. I should have believed the negative reviews I read about this place.

  • Stayed: July 2011, travelled as a couple
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1  Thank IanAustMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this reviewResponded 19 September 2011

All our beds are of a high quality, commercial Hotel standard. It is unfortunate that this guest did not find their bed to their own particular personal standard. Please take this review in the context of all our reviews.

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Reviewed 3 September 2011

We stayed on the 9th floor apartment facing the beach; it was a great view and breakfast on the balcony was cool!

We loved the apartment, especially the jacuzzi. It was very clean and almost had everything you needed for a few days! There were utensils in the kitchen for use which came in handy. There is a washing machine and a tumble dryer in the bathroom. The bathroom is spacious. There is huge window in the bathroom that looks out into the bedroom but there are blinds for privacy! Foxtel was available and the tv stand could swing round to be watched in bed or in the living area! High speed internet was available on an hour, or day etc basis, however it was expensive.

There were a few minor visible damages to the apartment, eg crack in the horizontal blinds and a broken spotlight but this did not bother us at all! We didn't use the facilities but did see them and they looked nice, a pool, a mini gym etc. The staff were not over friendly to us but did help us when required.

Location: one minute walk away from the beach: perfect! There are very frequent buses that take you into the esplanade. Takes about 15-20 mins walk. There is a corner shop and a few takeaway places nearby on the main road.

All in all, we were sad to leave the place!

Room Tip: Request for a high level apartment!
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  • Stayed: August 2011, travelled as a couple
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Thank ftraveller8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this reviewResponded 19 September 2011

Thanks for taking the time to review us. All comments in the review are appreciated and will be acted upon.

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Reviewed 25 August 2011

What A Great Place To Stay. If you go to the gold coast this is really worth considering. Haveing stayed in many places we at last found a truly friendly and very very clean place.Great security and facilities attention to detail and any request was tackled with a smile and not made to feel we were putting them out we say a huge thank you to all staff how much we appreciated your facilities and above all your friendliness we hope to be back in the near future

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank gordy1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this reviewResponded 19 September 2011

Thank you for your review. A pleasure to know your stay was enjoyable and look forward to you returning.

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Additional Information about Surf Parade Resort

Address: 210 - 218 Surf Parade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #29 of 124 Speciality Lodging in Surfers Paradise
Price Range: £62 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 98
Official Description (provided by the hotel):
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Surfers Paradise, Gold Coast, Australia

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